I have a front door at work with this locking system
https://www.sparta.com.pl/pl/zasuwnica-dwiedz...kl-c-winkhaus-wielopunktowe-i-listwowe-zamki#
at least it spat out google after typing symbols from the metal strip at the locks. For some time now, I have put the key on one side (once on this side, and then on this side) and it cannot be turned, even I have the impression that it has not entered the end, although on the visus it looks as if the key has entered all the way. Sometimes it helps to translate it to the other side - then the latter works without a problem, turning it a few times and trying to get back from the first side, sometimes it is effective to push the key in the direction of inserting the key after inserting the key. But since I am not "mechanical", rather electric or electronic, I have concerns about touching it. Is this some standard castle problem? Can it be improved somehow, or is it better to call a locksmith right away with a new lock?
I would like to add that I have a similar problem with the lock at home, apparently some "better", from the inside it works without a box, from the outside it sometimes happens that, unlike at work, the key turns around without resistance and does not close or open anything, but there are more than one the lock, so it does not currently close on it from the outside. Although sometimes it can be easily opened from the outside. And here, before the end of the functioning, it was helpful to push the key after inserting it, then it worked, but now the risk is that if I lock it and nobody is at home, then I may not open it at all. But I will not elaborate on the topic, this lock at work is more important.
https://www.sparta.com.pl/pl/zasuwnica-dwiedz...kl-c-winkhaus-wielopunktowe-i-listwowe-zamki#
at least it spat out google after typing symbols from the metal strip at the locks. For some time now, I have put the key on one side (once on this side, and then on this side) and it cannot be turned, even I have the impression that it has not entered the end, although on the visus it looks as if the key has entered all the way. Sometimes it helps to translate it to the other side - then the latter works without a problem, turning it a few times and trying to get back from the first side, sometimes it is effective to push the key in the direction of inserting the key after inserting the key. But since I am not "mechanical", rather electric or electronic, I have concerns about touching it. Is this some standard castle problem? Can it be improved somehow, or is it better to call a locksmith right away with a new lock?
I would like to add that I have a similar problem with the lock at home, apparently some "better", from the inside it works without a box, from the outside it sometimes happens that, unlike at work, the key turns around without resistance and does not close or open anything, but there are more than one the lock, so it does not currently close on it from the outside. Although sometimes it can be easily opened from the outside. And here, before the end of the functioning, it was helpful to push the key after inserting it, then it worked, but now the risk is that if I lock it and nobody is at home, then I may not open it at all. But I will not elaborate on the topic, this lock at work is more important.