Good morning. I don't know if I will ask a question in the right thread. It's about the gas meter and the fact that I have been overcharged for the last two months. The next day, I filed a complaint via ebok at PGNiG. In the reply that came in about 2 consecutive days, I only received information that if I do not agree with the bill and in my opinion my consumption is overstated, I should commission them (PGNiG) or an external laboratory to carry out an expert opinion. They added that I have to pay for the expertise if the meter works correctly - which slowed down my enthusiasm in this matter a bit. I started to wonder what could be causing the overcharged bill. I started googling. Frightening things popped out that made my hair stand on end. It was the first time I learned about neodymium magnets and read about the cases of people being framed by standardized EC procedures to pay impossible bills for allegedly stealing electricity. In the meantime, I asked the gas company questions: what could be, even theoretical, causes of damage to gas meters; is it possible that someone is stealing my gas (I just don't have the slightest idea about these things!). They have not responded for 3 days, although they responded to earlier correspondence immediately. I have prepared a complaint, the excerpt from which I am placing below (as much as needed to find out about the matter).
The last settlement for the period April - May 2018 shows gas consumption at the level of 404 m3. Never before have my gas consumption been so high between April and May. Since the data on my PGNiG account has been archived, the consumption in m3 from 2014 onwards was as follows:
March 18-23, 2014 - 105 m3
March 25-27, 2015 - 125 m3
March 26-31, 2016 - 85 m3
March 21-25, 2017 - 212 m3 (winter heating was turned off on May 1).
27.03-27.05.2018 - 404 m3 !!! (winter heating was turned off on April 7)
Thus, the average consumption for 4 years in the period April - May is 131.73 m3. The last invoice is therefore higher: 300% compared to the average for the previous 4 years; 100% higher than last year's (adding the coldest April and May in years) and 400% higher than invoices from 2014-2016.
1 / In 2018, I turned off the winter heating on April 7. In 2017, I turned off the winter heating of the house on May 1 due to a very cold April. Thus, the alleged consumption for the same period in 2018 compared to the previous year is 100% higher than in the previous year (2017), except that the heating was turned off a month (sic!) Later due to a very cold April, and therefore at least 1/2 of the bill included gas consumption for heating purposes, which was not the case this year.
2 / Gas consumption in the 4 coldest months of the year (heating in the house turned on) was in the period: 9.11-21.01 (extended period - almost 3 months have been taken into account) - 420 m3 and in the period 21.01.-27.03 - 349 m3 - it is therefore at a LOWER level what is the consumption in the warm months, in which:
1) the heating of the house was completely turned off, and the gas was used only to heat the bath water for 1 adult;
2) these months (April and May 2018) were the warmest months in the history of temperature measurements, i.e. for over 200 years.
So how could I use over 400 m3 of gas to heat water for bathing in a 1 person household ??? I have an electric stove;the heating was off; all other devices are electric (washing machine, dishwasher heat the cold water taken from the water supply).
The questions are: can I be accused of stealing gas in the same way as they do with Electricity Management? what should I do in the current situation - order an expert opinion? if the men from the gas works come, what to expect from them, what to pay attention to so as not to blend in with some formalities? Well, I mean, for example, matters such as what to require from the documentation side, what should be the standards for carrying the meter, or can I choose a laboratory that will do an expert opinion (I would point to GUM). Well, what could be the reasons for an overvalued bill?
The gas meters are located outside the building, on the side wall (they are twins), generally accessible, but in a chest that can be opened with a yellow plastic key (not a lock).
Another thing. In winter, I saved a lot on heating. I was alone at home, my husband went abroad for a few months for the job he had lost in Poland. I only heated the room in which I lived and slept, and the bathrooms - unlike all previous years, where I followed the advice of the people from the stove to always heat evenly (this experience showed me how many hundreds and thousands a year I was flushing with ... gas). We live on 1, my salary. I managed to save about PLN 400-500 on winter heating over 4 months (compared to the same period a year earlier). I was very happy about it. Until receipt of the current invoice ...
When I counted everything up nicely and read it, it turned out that if the last invoice was for the normal standard average kWh consumption (comparing the available previous years and those specific months), I would have fallen into ... a lower tariff, from W-3 to W-2 .. And here very ugly thoughts about PGNiG came to me. Can gassing manipulate the meter? Temporarily speed it up? Maybe such "acceleration" will be "amortized" one day, but it will be ... after the end of my contract year, that is, I will stay in a higher, more expensive tariff. Maybe they monitor clients like me (I have always been - as it turned out only now, previously I had only a vague idea that there are some tariffs, but nothing closer - at the limit of tariffs, exceeding them by 200-300 m3)? on the border of two tariffs? Anyone have any idea what this is about?
On Sunday afternoon I turned off the stove and took a picture of the gas meter. I'll turn it on tomorrow morning. I want to check if the meter charged another kWh.
I'm in dead end. I don't know what to do or think. The husband keeps saying that it must be a mistake and to have the counter checked. But I'm scared after everything I've read here ...
The last settlement for the period April - May 2018 shows gas consumption at the level of 404 m3. Never before have my gas consumption been so high between April and May. Since the data on my PGNiG account has been archived, the consumption in m3 from 2014 onwards was as follows:
March 18-23, 2014 - 105 m3
March 25-27, 2015 - 125 m3
March 26-31, 2016 - 85 m3
March 21-25, 2017 - 212 m3 (winter heating was turned off on May 1).
27.03-27.05.2018 - 404 m3 !!! (winter heating was turned off on April 7)
Thus, the average consumption for 4 years in the period April - May is 131.73 m3. The last invoice is therefore higher: 300% compared to the average for the previous 4 years; 100% higher than last year's (adding the coldest April and May in years) and 400% higher than invoices from 2014-2016.
1 / In 2018, I turned off the winter heating on April 7. In 2017, I turned off the winter heating of the house on May 1 due to a very cold April. Thus, the alleged consumption for the same period in 2018 compared to the previous year is 100% higher than in the previous year (2017), except that the heating was turned off a month (sic!) Later due to a very cold April, and therefore at least 1/2 of the bill included gas consumption for heating purposes, which was not the case this year.
2 / Gas consumption in the 4 coldest months of the year (heating in the house turned on) was in the period: 9.11-21.01 (extended period - almost 3 months have been taken into account) - 420 m3 and in the period 21.01.-27.03 - 349 m3 - it is therefore at a LOWER level what is the consumption in the warm months, in which:
1) the heating of the house was completely turned off, and the gas was used only to heat the bath water for 1 adult;
2) these months (April and May 2018) were the warmest months in the history of temperature measurements, i.e. for over 200 years.
So how could I use over 400 m3 of gas to heat water for bathing in a 1 person household ??? I have an electric stove;the heating was off; all other devices are electric (washing machine, dishwasher heat the cold water taken from the water supply).
The questions are: can I be accused of stealing gas in the same way as they do with Electricity Management? what should I do in the current situation - order an expert opinion? if the men from the gas works come, what to expect from them, what to pay attention to so as not to blend in with some formalities? Well, I mean, for example, matters such as what to require from the documentation side, what should be the standards for carrying the meter, or can I choose a laboratory that will do an expert opinion (I would point to GUM). Well, what could be the reasons for an overvalued bill?
The gas meters are located outside the building, on the side wall (they are twins), generally accessible, but in a chest that can be opened with a yellow plastic key (not a lock).
Another thing. In winter, I saved a lot on heating. I was alone at home, my husband went abroad for a few months for the job he had lost in Poland. I only heated the room in which I lived and slept, and the bathrooms - unlike all previous years, where I followed the advice of the people from the stove to always heat evenly (this experience showed me how many hundreds and thousands a year I was flushing with ... gas). We live on 1, my salary. I managed to save about PLN 400-500 on winter heating over 4 months (compared to the same period a year earlier). I was very happy about it. Until receipt of the current invoice ...
When I counted everything up nicely and read it, it turned out that if the last invoice was for the normal standard average kWh consumption (comparing the available previous years and those specific months), I would have fallen into ... a lower tariff, from W-3 to W-2 .. And here very ugly thoughts about PGNiG came to me. Can gassing manipulate the meter? Temporarily speed it up? Maybe such "acceleration" will be "amortized" one day, but it will be ... after the end of my contract year, that is, I will stay in a higher, more expensive tariff. Maybe they monitor clients like me (I have always been - as it turned out only now, previously I had only a vague idea that there are some tariffs, but nothing closer - at the limit of tariffs, exceeding them by 200-300 m3)? on the border of two tariffs? Anyone have any idea what this is about?
On Sunday afternoon I turned off the stove and took a picture of the gas meter. I'll turn it on tomorrow morning. I want to check if the meter charged another kWh.
I'm in dead end. I don't know what to do or think. The husband keeps saying that it must be a mistake and to have the counter checked. But I'm scared after everything I've read here ...
).
