Elektroda.com
Elektroda.com
X

[Solved] Packard Bell EasyNote TE - Win 10 Stop Error ("Blue Screen"

smobil 3060 5
This content has been translated flag-pl » flag-en View the original version here.
  • #1
    smobil
    Level 9  
    My granddaughter accidentally turned off my laptop incorrectly, after turning it on, an error message constantly appears, then the computer restarts. Once a message about automatic error repair was activated, then I was directed to several options for solving the problem, there I could only select "system restore" in "advanced options" (other options did not turn on) System restore was successful, which I was informed by the message and according to it, I rebooted - unfortunately the blue screen greeted me again with the accompanying restart and so on all the time. Advice from the Windows support regarding the above-mentioned problem I can not implement because the functions / processes do not start? Could I count on any, easily explained (I am an older woman, I do not understand everything about computer) help? I'm attaching a screenshot after system restore - as is currently displayed (previously it was a Stop error message).
    Thank you in advance for your help / advice.
    Packard Bell EasyNote TE - Win 10 Stop Error ("Blue Screen"
  • #2
    Rastko2015
    Level 13  
    Hello, do you have access to any media (CD, USB stick) with the Win 10 installer? You can try to fix it with the installer.
  • Helpful post
    #4
    Rastko2015
    Level 13  
    Do you have access to another computer where you can download and burn the system to disc?

    Here is the link to the download page: https://www.microsoft.com/pl-pl/software-download/windows10ISO " target="_blank" rel="noopener nofollow ugc" title="http:// https://www.microsoft.com/pl-pl/software-download/windows10ISO " class="postlink inline-block "> https://www.microsoft.com/pl-pl/software-download/windows10ISO
  • #5
    smobil
    Level 9  
    I have the option to download ... that is, I download the system from scratch, create an installation medium and still run out of skills ...?
    I would record on a pendrive (I do not have the appropriate discs) so please help me with the pendrive.
    I have one more thing on my laptop, the original Win 10, after updating this year with Win 8.1 - the neighbor where I would download the system has Win 7 - or because there is no license for 10 wines, they will not charge her for it Download?

    Added after 3 [hours] 25 [minutes]:

    ... I read a bit and if I could manage to install the system (I think so) I will not skip the issue of the drivers, I got stuck here :( I can't find the right ones for a possible download, page:
    http://www.packardbell.com/pb/pl/PL/content/download
    offers only drivers for Win 8.1 (org. for this laptop model), again on other sites you can download drivers but I do not know if they are correct and how should I proceed with them ... or maybe I am going to do it wrong? ... I think it's overwhelmed me :( It's a pity, because I'm a "grandmother" who likes to deal with her own, but now hmmm ... difficult.