[Solved] ADATA SU800 256GB SSD Showing 1023MB Capacity on Gigabyte GA-B250M-D3H Motherboard - Solutions?

Hello, I have a big problem with the new SSD (ADATA SU800 256GB). After connecting it to the computer in the windows installer and in the disk manager itself, it shows the capacity of 1023mb. The disk cannot be damaged because I could install the system on it when I plugged it into my laptop. In the laptop, he sees the disk correctly and everything is fine. I checked various sata ports and various cables. I will add that at the very beginning, when I got this disk and I had the same problem, I sent it back for warranty. However, the problem wasn't with the hard drive but with my computer. Has anyone had a similar problem?


Motherboard: Gigabyte GA-B250M-D3H
Processor: Intel Core i7-7700K
SSD: ADATA SU800 256GB

Show DMDE screen with partition layout =>
https://dmde.com/download.html

Only I don't have any partitions on this disk. As I assign this 1gb, it does not even show me that there is any.

And could you please tell me more precisely what to do in this program?

Added after 3 [minutes]:



Added after 31 [seconds]:

This short one is my hdd. and this pour of zeros is ssd

ayjay_ghale wrote:

Only I don't have any partitions on this disk.

Are you sure?

ayjay_ghale wrote:

The disk cannot be damaged because I could install the system on it when I plugged it into my laptop. In the laptop, he sees the disk correctly and everything is fine.

ayjay_ghale wrote:

And could you please tell me more precisely what to do in this program?

I wrote exactly. Connect the disk and insert the DMDE screen with "current partitioning".
It's supposed to look like this =>

Here you are. This disk, when connected to paw, boots to Windows, and here it has 1Gb.

Added after 1 [minutes]:

Should I still plug it into my laptop and take a dump there?

Your SSD reports itself as SM2258AB-10-00831000 F / W: 20141211 ~ 1.0 GB
and should: ADATA SU800 F / W: ...... 256 GB

Upload its SMART from CrystalDiskInfo on this CD (it will probably be 'empty') and then from your laptop.

Lastly: update the motherboard's BIOS first
http://www.gigabyte.pl/products/page/mb/ga-b250m-d3h#support-dl

then the SSD firmware:
http://www.adata.com/en/download/410
(updated to Q0922FS, I think it deletes data, so save it beforehand or make a disk image; you will need a USB flash drive for recording * .iso)

It is on the laptop, it shows nothing on the PC. I have already updated the CD bios. I am about to update the drive's firmware.

Added after 5 [minutes]:

And a terribly strange thing happened. I connected this SSD without any update yet, but while the computer was on and now in CrystalDisk, it showed me the normal name, etc.

Added after 3 [minutes]:



And even Windows sees it correctly. What happened here?

Added after 37 [minutes]:

This happens when you try to update fw

I would like to add that when I plug in the disk while working, the system sees it and works normally. After rebooting, you can even start Windows from this ssd. But as I shut down my computer completely then it still can't see properly on restart

ayjay_ghale wrote:

I would like to add that when I plug in the disk while working, the system sees it and works normally. After rebooting, you can even start Windows from this ssd. But as I shut down my computer completely then it still can't see properly on restart

EDIT: You do not need to change the disk to GPT, because this applies to disks above 2.2TB, and if you would like to have a system installed on it, it is probably recommended to leave the MBR, but you can try to install GPT Loader you can, maybe you will also have missing disk space .

I found the solution! from what I can see from the screenshots you are also using Windows 10, so it should work for you too.

So yes: to be sure, convert the disk to GPT (enter disk management) and right-click the disk (not its space) and select "Convert to GPT disk".
Bez naz...png (44.07 kB)You must be logged in to download this attachment.

Once done, install GPT Loader

Moderated By dt1:

The attached file containing Paragon GPT Loader has been removed - this is not a free software, the attached version contained the serial number of the paid version. Please do not post such software on the Forum, it does not comply with its license.

at the end of the installation it will ask you to restart your computer, you do it and you are done. At least in my case, it started to detect 2794.5GB instead of 746.5GB. But I still don't know what to do to create in my case one partition with the capacity of all this disk of mine: /

It's not about the missing disk space. You correctly the system detects the disk, it does not want to detect mine. I can't install the system either, I formatted mbr / gpt. I have no information at CrystalDisk

ayjay_ghale wrote:

It's not about the missing disk space. You correctly the system detects the disk, it does not want to detect mine. I can't install the system either, I formatted mbr / gpt. I have no information at CrystalDisk

Well, at the beginning it did not detect the disk correctly, as you can see, it initially detected only 746.5GB, not 3TB, as you have 1023MB instead of 256GB, and only after the installation GPT Loader started to detect me correctly. Well, I don't know, you can always try to install it, if it doesn't help, you uninstall it and that's it. I hope you can fix the problem, I have to deal with this partition now.

So how do you do HotPlug, it works, if the disc is to boot from this SSD, it's no consolation.

Exactly which SATA ports on Gigabyte do you have HDD, SSD connected to; what SATA mode and is M.2 slot empty?

WHAT to update the firmware, as in the instructions you have - the volume on the flash drive must have a label SMI_IMAGE Besides, the ADATA SU800 SSD is probably newer than the F / W R0126A available on the website.
Updater supports updating from P0801A, P1021A, Q0106A, Q0125A, Q0518BS - no one knows what will happen in the worst case, it will not be detected.

BTW: here you have a similar fault on the board with B250 and SSD with SM2258 (Mushkin Triactor 3DL 480GB)
https://www.computerbase.de/forum/threads/asu...mit-mushkin-triactor-1gb-statt-480gb.1751193/

ADATA SU800 512GB as SM2258AB-10-00821800 ~ 1.0 GB:
https://pcpartpicker.com/forums/topic/270751-ssd-comes-up-in-bios-as-1-gb

I didn't update fw because I had a bug. For pc and laptop. I checked every SATA port. The laptop continues to detect the disk without any problems and boot to windows. A friend will send me his mobo on Monday because he changes to a new one and I will see. Maybe on another I won't have a problem.

EDIT
I changed the record, put everything back together. I connected SSD and HDD, everything started fine, the bios detected the disks correctly.

I turned off the computer to start a fresh installation of Windows, and here is such a mouse that again sees the disk on the previous disc. Now I'm dumb.

ASRock Z270M Pro4 motherboard


#EDIT

On this board, when the SSD itself is connected, everything flashes a miracle honey. But if I have an additional hdd connected, everything goes to hell.

EDIT
I coped with the problem.

I connected both drives. I connected the usb with the installer w10.
I formatted the hdd via cmd in the installer. (SSD was still visible as sm-something)
I turned everything off, unplugged the hdd. I launched the BIOS to make sure that the ssd is detected.
I connected the hdd live. I restarted
SSD took off to windows. I partitioned hdd in disk management.

Maybe this problem will also occur to someone, so I think that my report will be useful :)

Regards and thanks for your help.

I merged. RADU23