[Solved] Lenovo LEGION Y520 - Laptop does not turn on - does not respond

Hello,
About 20 days ago I bought a Lenovo Y520 legion to go abroad. During the first one - I got myself a test of the games I was going to play.
I set them high and played these titles for about an hour. I also rendered movies and recorded gameplay.
The laptop worked flawlessly, nothing happened - I was very pleased. Today, while playing normally - a game that I previously tested at high settings while recording with the OBS program and it was fine, today at medium settings without recording the computer simply turned off - without warning about the battery, drops in fps or the smell of burnt electronics. For 3 hours it has not responded to the power button, the battery and the power button. Hear no windmills, drive, nothing. Even the LED does not light up when I plug in the power cord. I also tried to press the bios button - which has to be pressed in Lenovo with a pin - without any reaction
I have no idea what to do, the laptop was brand new under warranty. Is there a chance that it was an overvoltage and that the laptop burned down? Unfortunately, I did not manage to buy a decent strip abroad. What will happen with the warranty if it was actually an overvoltage. Can I get it going?

Regards and I hope for some answer

Hello. The laptop is definitely damaged, but if you have guarantees, report it to the store immediately and if it is the fault of the overvoltage, it will turn out when they take it apart and find the fault.

If I switch it off, I will have to pay for the repair myself For now, I have a difficult situation because I'm abroad, return in 3 months and a cardboard box and invoice in Poland.

Well, it's a difficult matter, but I would give a guarantee, they will make a diagnosis, they will say, you do not pay for it, but you have to wait until you return to Poland. At this time, I would look for something on the spot so that I would not be bored.

In this case, better warranty service - if you take it apart, you will lose the warranty and the repair cost can be high. If there are no signs of flooding, mechanical damage, etc., it should not be a problem with a warranty repair.

tma1 wrote:

the computer simply turned off - without any warning about the battery, drops in fps or the smell of burnt electronics.

. Where did the idea with overvoltage come from?

Keep the power switch pressed for about a minute, release it and try to turn on the laptop.

Maybe it just hung up. It would be good to unscrew the flap and disconnect the battery for a while.

The laptop has been sent to Lenovo service. They found a motherboard error and replaced it with a new model. The laptop now performs as it was meant to be from the beginning.