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Manta MPB980RG 8000mAh Power Bank Not Charging Devices: Lights Turn Off, Tested on Multiple Devices

xnikax18224 3591 1
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  • #1 17341729
    xnikax18224
    Level 1  
    Hello, I have a problem with the power bank I recently bought. The model is MANTA MPB980RG 8000 mah. The problem is that if I unplug the power bank from the charger and charge the phone directly with the power bank, it all works. However, when I wanted to charge the phone later, the lights turned off and after connecting the power bank to the phone, it did not charge, and the lights did not turn on. I will add that the power bank is charged, I tried to use other USB cables and the same problem occurred. The same thing happens on other devices. If anyone has had such a problem or knows how to solve it, please kindly answer me quickly. Thanks in advance.
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  • Helpful post
    #2 17343619
    nomudrek
    Level 36  
    The power bank is damaged, therefore, due to the existing warranty, please return it to the store as a product inconsistent with the contract.
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