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Autocom cdp + and delphi - Autocom cdp + is not detected by the computer

MateuszSt2000 38838 12
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  • #1 17356180
    MateuszSt2000
    Level 7  
    Hello, I have the autocom cdp + tester which works on one (old) computer with the delphi ds350e 2013 program, while today I downloaded the delphi ds150e 2015 release 3 program on a newer computer and I have a problem because the computer after connecting the tester via usb to the computer does not search it .. I have drivers to install but I have no way to install if the computer cannot detect the device. After connecting to the car, there is no vci. My question is whether this tester can only work with the ds150e program? Is it rather indifferent?
    Attachments:
    • Autocom cdp + and delphi - Autocom cdp + is not detected by the computer 60535B06-5359-4B54-80E0-B89C4F2D8C76.jpeg (3.29 MB) You must be logged in to download this attachment.
    • Autocom cdp + and delphi - Autocom cdp + is not detected by the computer A51ACC23-A667-4D28-BA3E-04600B98DC9F.jpeg (1.98 MB) You must be logged in to download this attachment.
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  • #2 17356193
    szymitsu21
    VIP Meritorious for electroda.pl  
    The computer should detect the device.

    There is no information about the unknown device in the manager?
  • #3 17356202
    MateuszSt2000
    Level 7  
    There is no problem here: / does the device have to be connected to the car at the same time, is it enough to connect it to the computer as I did?
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  • #4 17356213
    T5
    Admin of Cars group  
    You connect it to your computer and, as I remember, you have to install drivers twice.




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  • #5 17356222
    szymitsu21
    VIP Meritorious for electroda.pl  
    MateuszSt2000 wrote:
    There is no problem here: / does the device have to be connected to the car at the same time, is it enough to connect it to the computer as I did?


    See on another computer if it detects.
    LEDs light up?
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  • #6 17356226
    MateuszSt2000
    Level 7  
    I know about installing drivers 2 times, I will try to connect to the car and we will see if the computer will search for my device. And I still have a question whether after these operations the device will still work with the old program on the 2nd computer? The programs do not make any changes to the device? Because I care mainly about the operation of the device on two laptops and different programs

    Added after 3 [minutes]:

    szymitsu21 wrote:
    MateuszSt2000 wrote:
    There is no problem here: / does the device have to be connected to the car at the same time, is it enough to connect it to the computer as I did?


    See on another computer if it detects.
    LEDs light up?


    All the time I write that I have the ds350e 2013 program on one computer and everything is flashing, the problem is finding the device on another computer. (USB functional)
  • #7 17356233
    piotrekwoj1
    Level 43  
    If you don't click the tester update then nothing should happen. This 2015.3 is a shame on the west with this crap.
  • #8 17356235
    MateuszSt2000
    Level 7  
    T5 wrote:
    You connect it to your computer and, as I remember, you have to install drivers twice.






    Nothing happens after connecting to my computer.

    Added after 1 [minutes]:

    piotrekwoj1 wrote:
    If you don't click the tester update then nothing should happen. This 2015.3 is a shame on the west with this crap.


    Why At least looking for more engines ... in 2013 I don't even have 1.5dci in the lagoon

    Added after 12 [minutes]:

    Device Manager after connecting the autocoma only to the computer.
    Attachments:
    • Autocom cdp + and delphi - Autocom cdp + is not detected by the computer EF0F3685-4051-4B34-B331-C54630A5634C.jpeg (2.07 MB) You must be logged in to download this attachment.
  • #9 17356272
    T5
    Admin of Cars group  
    Change the usb cable.
  • #10 17356275
    MateuszSt2000
    Level 7  
    T5 wrote:
    Change the usb cable.


    For what purpose ?
    I say that the device is detectable on an old computer, photo below :)
    Attachments:
    • Autocom cdp + and delphi - Autocom cdp + is not detected by the computer 8C5504C8-3CA0-4891-99D8-E45C73B6DE77.jpeg (2.03 MB) You must be logged in to download this attachment.
  • #11 17356311
    itadek
    Level 23  
    Connect to the car there must go 12V power from the OBD2 socket
  • #12 17356313
    szymitsu21
    VIP Meritorious for electroda.pl  
    itadek wrote:
    Connect to the car there must go 12V power from the OBD2 socket


    Only needed to update the head.
  • #13 17356333
    MateuszSt2000
    Level 7  
    szymitsu21 wrote:
    itadek wrote:
    Connect to the car there must go 12V power from the OBD2 socket


    Only needed to update the head.


    Exactly :) if it detects me on an old computer and not on a new one. Is it possible that win 10 will not detect the device?
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Topic summary

✨ The discussion revolves around the Autocom CDP+ diagnostic tester, which is not being detected by a newer computer running Delphi DS150E 2015 software, despite functioning correctly on an older computer with Delphi DS350E 2013. Users suggest checking the device manager for detection issues, ensuring the device is connected to the car for power, and confirming that drivers are installed correctly. There are concerns about compatibility with Windows 10 and whether the device can operate with both software versions without issues. Suggestions include testing with a different USB cable and ensuring the device is powered through the OBD2 socket.
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FAQ

TL;DR: To fix “Autocom CDP+ not detected,” do a 2x driver install—“you have to install drivers twice”—after connecting via USB. This simple step often restores detection on a new PC. [Elektroda, T5, post #17356213]

Why it matters: This FAQ helps Autocom/Delphi DS150E–CDP+ owners quickly resolve detection issues on newer laptops without bricking their interface.

Quick Facts

How do I get Windows to detect my Autocom CDP+ on a new laptop?

Connect the CDP+ by USB and install the drivers. Repeat the driver installation a second time to finish setup. Many users report detection after this 2x install. “You have to install drivers twice.” How-To:
  1. Connect the CDP+ to your computer via USB.
  2. Install the prompted drivers.
  3. Install the drivers a second time when requested. [Elektroda, T5, post #17356213]

Do I have to connect the CDP+ to the car to install drivers?

No. The PC can detect and install drivers over USB alone. OBD 12V power is only needed when updating the head firmware. As one expert put it: “Only needed to update the head.” [Elektroda, szymitsu21, post #17356313]

Windows 10 doesn’t see my CDP+. Is the OS the issue?

Focus on detection, not the OS. “The computer should detect the device.” Open Device Manager and look for an entry appearing or changing on plug‑in. If nothing changes, proceed with driver install and cable checks. Windows 10 can work once the device enumerates correctly. [Elektroda, szymitsu21, post #17356193]

What should I check in Device Manager during troubleshooting?

Plug in the CDP+ and watch Device Manager for new or changing entries. Specifically, look for an Unknown device. That clue points to missing drivers rather than a dead interface. This quick check guides the next step: install or reinstall drivers. [Elektroda, szymitsu21, post #17356193]

Can the USB cable be the reason my CDP+ isn’t detected?

Yes. A marginal or charge‑only cable can prevent USB enumeration. Swap in a known‑good, data‑rated cable and test again. Many detection issues disappear after a cable change. “Change the usb cable.” [Elektroda, T5, post #17356272]

Will Delphi 2015.3 break compatibility with my older 2013 install if I use the same CDP+?

Avoid the tester firmware update inside 2015.3. “If you don’t click the tester update then nothing should happen.” Keeping the head unchanged lets you use the same CDP+ across two laptops. This preserves compatibility between 2013 and 2015.3 installs. [Elektroda, piotrekwoj1, post #17356233]

Is Delphi 2015.3 coverage broader than 2013 for engines?

A user report notes broader coverage in 2015.3. For example, “more engines,” and 2013 lacked Laguna 1.5 dCi in their case. Database breadth varies by release, so pick the version that covers your vehicles. Consider retaining 2013 if it already meets your needs. [Elektroda, MateuszSt2000, post #17356235]

Do the CDP+ LEDs tell me anything during connection?

Yes. Use LED activity as a quick status check when plugging in. If the LEDs remain dark, verify power and the USB connection. If they light, proceed with driver installation. “LEDs light up?” is a key diagnostic hint. [Elektroda, szymitsu21, post #17356222]

When must I power the head from the OBD 12V socket?

Provide 12V from the vehicle OBD socket when updating the head. Without OBD power, the head may not enter update mode. “Connect to the car there must go 12V power from the OBD2 socket.” Use a stable battery or charger during updates. [Elektroda, itadek, post #17356311]

The CDP+ works on my old PC but not on a new one. What should I do first?

Install the interface drivers on the new PC and repeat the install twice. This two‑stage enumeration often enables proper detection. Connect via USB and complete both prompts. Afterward, retest in Device Manager and in your diagnostic app. [Elektroda, T5, post #17356213]

Should I try another computer to isolate the fault?

Yes. Testing on a second PC quickly distinguishes a host issue from a hardware fault. “See on another computer if it detects.” If it works elsewhere, focus on drivers, USB ports, or security policies on the problem PC. [Elektroda, szymitsu21, post #17356222]

Do I really need to install the CDP+ driver twice?

Many setups require a double pass for full enumeration. The first pass installs a base interface. The second completes the virtual device stack. Users solved detection by repeating the driver installation. “You have to install drivers twice.” [Elektroda, T5, post #17356213]
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