FAQ
TL;DR: 2013.3 is the last stable version for this interface; "2013.3 is the last that works." Newer releases need a separate hardware key. This FAQ guides Multidiag Pro+ Gold users on updates, fixes, and costs. [Elektroda, tzok, post #17703827]
Why it matters: It helps Multidiag Pro+ Gold owners choose working software, avoid dead-ends, and plan updates.
Quick Facts
- Baseline: 2013.3 is the last non-combined Delphi/Autocom version confirmed for this interface. [Elektroda, tzok, post #17703827]
- Reality check: “2016” builds reuse 2014 code with added car databases; printhead update not required. [Elektroda, Anonymous, post #17715125]
- Quick fix: Copy the Firmware folder from an older working install into the new one. [Elektroda, StasiuStasiowski, post #20014313]
- Edge case: Newer entries can show only DTC codes without descriptions—validate before acting. [Elektroda, coperfild, post #17721028]
- Official route: Updates cost EUR 350 one‑time or EUR 606 annual; replacement offer EUR 1042. [Elektroda, CameR, post #17721169]
Can Delphi/Autocom 2016.2 or higher work with a Multidiag Pro+ Gold?
2013.3 is the last non-combined version confirmed to work with this interface. Newer releases can work only with a separate hardware key. [Elektroda, tzok, post #17703827]
Is “2016” Delphi/Autocom a real upgrade or just 2014 rebranded?
The 2016 build is essentially the 2014 release with newer car databases. “The 2016 version is really 2014.” You do not need to update the printhead to use it. [Elektroda, Anonymous, post #17715125]
Do the added newer cars actually work in those 2016.x builds?
Functionality is inconsistent. Some sessions show only raw DTC codes without descriptions. “It displays the codes themselves and I don’t know if they are correct.” Treat results cautiously and verify on the vehicle. [Elektroda, coperfild, post #17721028]
How do I fix “Software in the tester is not up to date” in Autocom 2020.23?
Open Hardware settings and run Test. If the tester is detected, update the tester software there. Or copy the Firmware folder from your old working program into the new one.
- Close the new program.
- Copy the entire Firmware folder from the old program directory.
- Paste and overwrite it in the new program’s directory. [Elektroda, StasiuStasiowski, post #20014313]
Does the Firmware-folder copy workaround actually work?
Yes. A user confirmed success: “I copied the firmware and it works.” This indicates the connection can succeed after copying the Firmware folder into the new build. [Elektroda, wilu2, post #20027432]
What are the official update options and costs for Delphi DS150E?
Official routes exist. One‑time update costs EUR 350 net. Annual CAR MAX update costs EUR 606 net for 12 months. Tester replacement is EUR 1042 net with return of the old unit. “We will not discuss pirated software.” Contact your reseller. [Elektroda, CameR, post #17721169]
I upgraded to 2015R3 and got driver update errors—what should I try?
Use Hardware settings > Test, then update the tester software in-program. If that fails, copy the Firmware folder from your older working release into 2015R3. These two paths align with the program’s own guidance. [Elektroda, StasiuStasiowski, post #20014313]
Will newer Autocom/Delphi work if I have the proper hardware key?
Yes. “Newer ones will work, they only need a separate hardware key.” Without that key, you are limited to the last confirmed build. [Elektroda, tzok, post #17703827]
Are the “new cars” shown in 2016 builds actually new features?
Unclear. A veteran member asked whether any of the “new” entries truly work. They might be identical to older-year entries despite the label. Validate during a live session. [Elektroda, tzok, post #17719891]
How do I check if the tester is detected by the software?
Open the program’s Hardware settings and click Test. If detection succeeds, perform the in-program tester software update. Alternatively, copy the Firmware folder from a known-good install into the new one. [Elektroda, StasiuStasiowski, post #20014313]
Why does a Windows 7 VM feel slow with Autocom 2020.23?
A user reported heavy CPU and memory use when running 2020.23 in a Windows 7 VM. The load slowed program functions. They preferred a normal installation on their Windows 8.1 laptop. [Elektroda, wilu2, post #20014272]
Can Autocom 2015R3 run with Multidiag Pro+?
One user moved from 2013 to 2015R3 with a Multidiag Pro+. They reported errors during the update process related to drivers. [Elektroda, merc10, post #18098486]
What version should I choose for the most stable diagnostics?
Choose 2013.3 as your stable baseline. It is the last non-combined release confirmed to work with this interface. [Elektroda, tzok, post #17703827]
