FAQ
TL;DR: Updates take about 2 minutes, and "CHECK 5x BEFORE YOU CHANGE SOFT." Use a FAT-formatted SD card and never cross‑flash. This FAQ helps Xblitz GO/GO SE owners update safely, fix no‑UI issues, and find official support. [Elektroda, pavcior, post #17927985]
Why it matters: It reduces bricking risk, clarifies model differences, and points to the latest confirmed firmware and support paths.
Quick Facts
- GO SE updates from microSD: format to FAT, power off, insert card, press Power, auto-apply in ~2 minutes. [Elektroda, pavcior, post #17927985]
- GO uses NTK 96650; GO SE uses NTK 96658. Wrong firmware can show video only, no UI, and no button response. [Elektroda, jac0205, post #17366626]
- Xblitz response: “we do not provide software… updates are installed only in the complaint procedure.” [Elektroda, beatfanatic81, post #18150782]
- Latest shared GO SE build in thread: XBLITZ-20210108ZXCI (GO SE only). [Elektroda, pavcior, post #19681780]
- USB may not expose storage; use a card reader to access the microSD for updates. [Elektroda, jacpia, post #17562402]
How do I update Xblitz GO SE firmware via SD card?
Use the SD method described by owners.
- Format microSD to FAT and copy the firmware.
- With the camera off, connect power, insert the card, and press Power once.
- Wait for auto-update, then format the card in the device to remove the file.
This prevents update loops and follows the documented steps. [Elektroda, pavcior, post #17927985]
How long does the update take and can I power off during it?
Expect about 2 minutes for the firmware to apply. Do not interrupt power during the process. The camera restarts automatically after completion. Format the card in the device afterward to remove the update file and avoid loops. [Elektroda, pavcior, post #17927985]
I flashed GO SE firmware onto GO; now only live view, no icons, buttons dead. What next?
That symptom matches installing GO SE firmware on a GO with a different chipset. GO uses NTK 96650 and GO SE uses NTK 96658. One report showed no icons, no button response, and recording disabled. Loading the correct firmware afterward did not restore functionality. This indicates a mismatched firmware. [Elektroda, jac0205, post #17366626]
What’s the difference between Xblitz GO and GO SE firmware?
They use different Novatek chipsets, so packages are not interchangeable. GO runs NTK 96650, while GO SE runs NTK 96658. Using the wrong file caused a live image with missing UI and no button response. Always match firmware to the exact printed model. [Elektroda, jac0205, post #17366626]
Can I downgrade Xblitz GO SE firmware?
Yes, one owner replaced version 20180607ZXCI with 20180111ZXCI, and it installed. That shows downgrading can occur on some units. Consider why you are downgrading before proceeding. Check your current version string first. [Elektroda, beatfanatic81, post #18149708]
Where can I download the latest GO SE firmware?
A later post shared XBLITZ-20210108ZXCI for GO SE. The author emphasized it is for GO SE only. Community-shared files carry risk, so verify the model and file. Flash only when certain it matches your unit. [Elektroda, pavcior, post #19681780]
What’s Xblitz’s policy on sharing firmware?
Their reply stated, “we do not provide software for our cameras. Any updates are installed only in the complaint procedure.” Contact support to pursue an official update or recovery. [Elektroda, beatfanatic81, post #18150782]
Can I update or access files over USB from a PC?
Owners reported the recorder was not detected as storage over USB. They read the microSD by connecting the card directly to a laptop. Use a card reader for updates and file transfers. [Elektroda, jacpia, post #17562402]
Which file system should the microSD use for firmware updates?
Format the card to FAT before copying the firmware file. An incorrect file system can prevent the update from starting. After the update, format the card again in the device. [Elektroda, pavcior, post #17927985]
My dash cam keeps updating every time I power it on. How do I stop this?
Remove the firmware file from the card after a successful update. The device will re-run the update if the file remains. Format the card in the camera to clear it quickly. This stops the update loop. [Elektroda, pavcior, post #17927985]
Will GO SE firmware work on other Xblitz models like Limited or GO?
No. The 2021 package was posted “ONLY and EXCLUSIVE” to GO SE. “DO NOT INTRODUCE TO OTHER DEVICES.” Using it elsewhere risks bricking. Match firmware exactly to your model name. [Elektroda, pavcior, post #19681780]
I followed the steps, but nothing happens on power-up. What should I check?
Confirm your device model. GO SE firmware is exclusive and will not start on other models, such as Limited. Ensure the microSD is FAT-formatted and the correct file is present. Try another card if issues persist. [Elektroda, pavcior, post #19681780]
How do I contact Xblitz support for official updates or service?
Email support@kgktrade.pl or reklamacje@kgktrade.pl, or call +48 12 315-53-10. Ask for their complaint/service update process and recovery options. [Elektroda, pavcior, post #18149921]
How do I see my current firmware version string?
Owners report seeing version strings like 20180607ZXCI on new units. Check your device’s information menu before updating. Note the exact string to avoid replacing a newer build inadvertently. [Elektroda, beatfanatic81, post #18149708]
Is downgrading advisable if my unit already has a newer build?
A poster remarked, “I don’t understand why you changed if you had a newer one,” after a downgrade. Avoid replacing a newer build without a clear reason. Verify benefits before flashing older files. [Elektroda, pavcior, post #18149808]