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Refrigerator Samsung No Frost RB29FSRNDSS - noisy operation of the refrigerator

Kaśśśka 33051 11
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17445895
    Kaśśśka
    Level 2  
    Hello
    I need help. At the beginning of September I bought a Samsung No Frost RB29FSRNDSS refrigerator. The refrigerator is very loud, it makes humming and whistling sounds. Sometimes it's much louder. It has been leveled, the temperature is set correctly. I disconnected it for a while and reconnected it. Result - it's been working for over an hour (fan and aggregate - I guess that's what it's called professionally). Please advise what to do, because I'm going crazy, especially since I share a room with this beast (a room with a kitchenette).
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  • #2 17445959
    Anonymous
    Level 1  
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  • #3 17465114
    Kaśśśka
    Level 2  
    Refrigerator purchased at Neonet with home delivery. Today a service technician came and replaced the compressor, but he did not wait for the fridge to jump to 3 "gear". It turned out to work even louder than before. I have located this noise, it is at the back of the refrigerator, in the built-up part, i.e. it is above the open space where the compressor etc. Sorry, but I am a woman and some terms are unfamiliar to me. I will add that the fridge turns on very often, on average, every 15-20 minutes and works for 1.5-2 hours and again the interval of 15-29 minutes and the same. Help me please, because I'm going crazy.
  • Helpful post
    #4 17465518
    abuhamza
    Home appliances specialist
    Crazy Samsung inverter what can I say. Probably a refrigerator with a manufacturing defect. Once it happened to me in a friend's new fridge that the compressor fan had a bent mount and the propeller was hitting the tube. Tired of the service, it's new and the inverter should be very quiet.. :P
  • #5 17465573
    Kaśśśka
    Level 2  
    Thank you. I will tire until the end. Regards
  • #6 17465799
    Chupacabra
    Level 33  
    Take that crap back to the store. There are really more attractive brands on the market.
  • #7 17465824
    Kaśśśka
    Level 2  
    I can make a return within 14 days of purchase, and I bought the refrigerator on September 3, so I guess it's out.
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  • #8 18378761
    lukasz.strzelczyk
    Level 1  
    Good day.
    Can you tell me what the problem with the fridge looks like, did you solve this problem somehow? I have a built-in fridge with an inverter motor and the service replaced my generator today, but the fridge is still very loud.

    Thank you for your response.
  • #9 18735591
    maciek-55
    Level 2  
    I have the same case after replacing the unit, which was very loud from the new, the fridge is loud, it is audible as if the unit was not moving the factor but air. To my prompts on the Samsung hotline, the answer is "yes, these fridges must be like that" although the hotline staff did not even hear how my fridge works. It is very hard to ask a Samsung serviceman to the fridge to assess what is going on.
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  • #10 18735703
    Sebastian_M26
    Level 30  
    I confirm, the Samsung RS68N8220B1 series is very quiet, as is the RZ80FHIS freezer. This is the gap between a no frost fridge and an outdated ordinary chiller. Torment the service.
  • #11 18756122
    maciek-55
    Level 2  
    Can you tell me how the matter of your refrigerator was resolved because I have been fighting with Samsung for 3 months for a service technician and I can't ask for it all the time. Samsung maintains that this is how the refrigerator works.
  • #12 18891381
    miet55
    Level 12  
    Good morning, I would like to warn against supporting Samsung and thus buying their products. On 09.07.20 I bought a RB29FERNDSA refrigerator, which was very noisy from the very beginning. At first, I couldn't get a repair report to be issued. When it worked, the service technician misled me that this is how these refrigerators work. Description of the damage - "The sound of the equipment during operation is correct, you can hear the injection of refrigerant into the evaporator" is the assessment of the service technician from Bydgoszcz.
    Curious about how the same model works, on August 31, 2020 I bought another refrigerator, this time for my in-laws. Their fridge works fine. I contacted the owner of the service (AGD FUH ZUZANNA) from Bydgoszcz, describing how the service technician misled me by claiming that the noise I was hearing was correct. I received a reply that I should report again and will send another service technician. The Samsung store hotline did not want to issue another order. After describing the situation on the Samsung forum, I received links to report. In response to an e-mail notification via the form, one of the persons servicing, among others, this forum (JolaŁ) replies:
    "Thank you for contacting the Samsung Customer Care Center.
    Thank you for the recording. After listening to it, we can confirm the correct operation of the equipment.
    If the refrigerator does not cool and freeze properly, there is no reason to worry and call the service again."
    The conclusion is that if the fridge cools, freezes and the light is on, everything is OK!
    You can listen to her work here:
    https://photos.app.goo.gl/t6cm85vm1K1osJgE7

Topic summary

The discussion revolves around the noisy operation of the Samsung No Frost RB29FSRNDSS refrigerator, which the user purchased in September. The refrigerator emits loud humming and whistling sounds, even after a service technician replaced the compressor. The user reports that the noise is particularly loud from the back of the unit, where the compressor is located. Other participants in the discussion suggest that the noise may be due to a manufacturing defect, with some sharing similar experiences with Samsung refrigerators. There are recommendations to contact Samsung's warranty service and consider returning the unit, although the user notes that the return window may have expired. Several users express dissatisfaction with Samsung's customer service and the performance of their refrigerators.
Summary generated by the language model.
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