If the gray is completely cold only at the top and the bottom is completely cold, there is probably no air in the air (when there is air in the first 2-3 ribs - from the supply side, and the rest is cold), but too little flow. The reason for this may be either excessive clogging of the radiator (initial setting set too low or - if it were an old type valve - the use of an orifice with too small an opening), fouling of the orifice, or too small cross-section of the supply and return branches. If the other radiators work very well (too well) and this one is weak, maybe the other radiators need to be choked a bit. In any case, the problem is with the flow.