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[Solved] PS4 Poor Link Speed with Fiber Internet (600/600 Mbps): ASUS RT-AC58U Router Connection Issue

Mario20051988 38817 21
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Dlaczego PS4 pokazuje niską prędkość i lagi mimo światłowodu 600/600 Mb/s oraz połączenia kablem przez router ASUS RT-AC58U?

To nie musi być wina światłowodu ani samej przepustowości, tylko trasy do serwerów Sony oraz konfiguracji z prywatnym adresem IP / podwójnym NAT-em. Test na PS4 mierzy połączenie między konsolą a serwerami Sony, więc może dawać wyniki dużo gorsze niż speedtest na laptopie [#17562801]; w grach ważniejsze są ping i stabilność niż sam transfer [#17562953] Sprawdź ping do serwerów Sony z komputera (np. WinMTR/PingPlotter), bo problem może leżeć po stronie trasy lub serwera gry [#17563526][#17563937] W praktyce pomogło zgłoszenie do operatora zmiany prywatnego IP na publiczne, ustawienie stałego adresu dla konsoli w DHCP i przekierowanie portów; użytkownik podał, że po tym problem zniknął [#17574048] Jeśli ASUS działa za sprzętem operatora, warto też sprawdzić tryb bridge na urządzeniu operatora albo podłączyć PS4 bezpośrednio do jego routera, bo przy bezpośrednim połączeniu u tego samego użytkownika gra działała płynnie [#17572375][#17585036]
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  • #1 17562594
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Hello. My problem is that I have a fiber internet connection from Inea with a connection speed of 600/600 Mbs. Since I play online games on ps4, I bought an asus rt ac58u router and connected everything to the modem from the operator via a cable, no connection via wifi. The distances are small, about 20-30 cm of the cable. And the case is that on ps 4 it displays max 400/100 link speed, but in most tests 250/80 and less, while when a laptop is connected to the same cable, it shows 650/540 and nothing less and a delay of 3 ms. Hence my question about what it is all about because I have no idea what to change in the router settings so that you can play. How is such a loss on ps4. Thanks in advance for your help.
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  • #2 17562801
    calixto
    Level 23  
    Posts: 299
    Help: 75
    Rate: 65
    Board Language: polish
    On the PS4 console, the connection speed is measured between the console and the Sony servers. The speed measured on the PS4 may have nothing to do with the speed of the internet connection provided by your operator. How do you measure speed on your pc? If you use, for example, speedtest.net, the system defaults to the speed to the nearest server (maybe even in Inea) - so the results will be completely different.
  • #3 17562953
    seb235
    Level 28  
    Posts: 1157
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    Except that the bandwidth itself has little impact, and basically no effect on online games. Here, ping and link stability are more important.
  • #4 17563324
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    The speed on the pc was actually measured on the speed test ... but I am a little surprised that on the console this link speed jumps a lot because sometimes I do a test and it is like I wrote above, and yesterday I had, for example, 170/10 it is a tragedy and no you can then speak of a fluid online game. I wonder if I need to change something in the router or just forget about the smooth ps4 game. As for the router, I made a fixed ip address for the console and dmz, so I don't know what else to change.
  • #5 17563393
    sosarek

    Level 43  
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    Mario20051988 wrote:
    yesterday I had, for example, 170/10 it is already a tragedy and you cannot talk about smooth online play then

    Interesting - what did ping look like back then?
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
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  • #6 17563400
    Mario20051988
    Level 5  
    Posts: 62
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    I guess he was not too interesting because when playing, the shade was felt quite noticeably.
  • #7 17563422
    sosarek

    Level 43  
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    Did you check it or just if you had? The game servers could also be the reason.
    Company Account:
    Z
    Pka, Poznań, 60-850
    Helpful post? Buy me a coffee.
  • #8 17563492
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
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    I didn't check because I can't check ping on ps4 as far as I know
  • #9 17563526
    jimasek
    VIP Meritorious for electroda.pl
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    You can always check ping registration from your computer to Sony servers such as WinMTR or PingPloter and you can compare yourself.
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  • #10 17563548
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
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    Thanks for the hint because I didn't even know. And there is someone from the vicinity of Gniezno who is familiar with such topics, if it is to be done, but I do not want to believe that it is impossible to play smoothly with fiber optics.
  • #11 17563937
    calixto
    Level 23  
    Posts: 299
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    Board Language: polish
    This is not the fault of the fiber, but the path your packet travels to the server your game connects to. You don't know if there are any bottlenecks along the way that are causing problems in the operation of the game.

    Imagine the PS4 is an F1 car, optical fiber is the highway you will be moving. Suppose you will be traveling from Gniezno to Moscow. The highway operator allows you to drive 140 per hour, but will not guarantee that if you exit the highway onto the regular road, you can still drive 140 per hour. It is the same with fiber optic links. The operator will guarantee you speed, but within your infrastructure, on the lines of other operators, it may be slower and you do not have much influence on it.

    Check the pings to Sony's servers while playing the game.
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  • #12 17563977
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Ok today I will try to check the ping and thanks for explaining the problem in a simple way. greetings
  • #13 17572239
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Witam.I checked ping and jumps from 30 to 80. And I read a little on various forums and some write that you need to change private ip to public ip, can anyone confirm it?
  • #14 17572375
    calixto
    Level 23  
    Posts: 299
    Help: 75
    Rate: 65
    Board Language: polish
    In general, it doesn't matter if the address is public or private (in your home network you probably won't be generating traffic that exceeds your router's NAT capabilities). You can disconnect all equipment connected to the Inea modem and connect only the PS4 console directly. See if there is any improvement, maybe your modem will get a public IP address on this connection. Connecting an additional Asus modem behind the Inea equipment will introduce delays, but probably not more than 1ms (with cable connection).

    If you have the IP addresses of the Sony servers, you can report to the operator that you are having problems with long pings to these servers. If you are lucky and your report goes to some clever engineer, maybe he will check the routes and convert the traffic to Sony using a link from another operator on which it will work better. Little chance they'll do something - but you can try.
  • #15 17574048
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Hello. Problem solved after long fights. For posterity, if someone had such a station, I recommend that you call your internet service provider to change the private ip to public and it will be great. In addition, in the router options, add consoles to dhcp, so that the ip console is constant and redirect ports in my case, these were the ports from the PES 2019 game. Regards and thanks for the hints.
  • #16 17585036
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Hello. I have PS4 consoles and fiber optic internet. In order to improve the conduct of online games, I have purchased an additional router of your company. Additionally, I asked the operator to assign a public IP address. The problem is that after the automatic configuration of your equipment, online gaming is of lower quality than when you connect only the operator's router to the ps4 console. I have the ASUS router connected to the operator's WAN input, and then from the LAN output of the ASUS router to the console's LAN input. Also, I believe the connection is correct; the length of the wires also cannot affect because it is a distance of about 50 cm. I have the IP on the router of the INEA operator 192.168.1.1 on the ASUS IP WAN router shows 192.168.1.66 LAN IP 192.168.2.1 while the PS4 IP console 192.168.2.70. Additionally, I set DMZ to consoles and manually assigned IP to ps4 consoles. This configuration causes difficulties in the game in the form of lags. The situation changes when I connect the PS4 directly to the INEA operator's router. Operator's IP unchanged 192.168.1.1, while the console receives IP 192.168.1.68. After such a change, i.e. without the use of an ASUS router, online gameplay is flawless. I would not like to give up your product because I think that the problem is a wrong configuration, but I don't know how to do it correctly, because I think that the correct configuration could further improve the online gameplay. I do not know if the problem is these changes to the IP address or DNS gateways or there is another problem, so please help me quickly. Thanks in advance for solving the problem. greetings
    The above text is an email to the ASUS service center, I paste it here, because maybe someone can answer my question? greetings
  • #17 17585237
    seb235
    Level 28  
    Posts: 1157
    Help: 98
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    Board Language: polish
    With the 600/600 connection, you rather drowned the money, with a symmetrical connection, and so you are not able to saturate the connection enough for something to stick. All these QOSes or other gaming functions apply more to cable cables where you have 500Mb / s download but 30Mb / s upload. All its mechanisms deteriorate rather than improve the operation of the network in the case of a symmetrical link.
  • #18 17585374
    makosuu
    Network and Internet specialist
    Posts: 2984
    Help: 369
    Rate: 369
    Board Language: polish
    You have a private IP on Asus, you need to switch the operator's equipment to bridge mode.
  • #19 17585392
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Can I set this bridge mode on my own or do I have to call the operator. By the way, my operator received this message too, but he hasn't answered me yet.
  • #20 17585400
    makosuu
    Network and Internet specialist
    Posts: 2984
    Help: 369
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    Board Language: polish
    I don't know how it works in Inea. Call and ask.
  • #21 17585407
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Ok thanks for your help. greetings
  • #22 18336350
    Mario20051988
    Level 5  
    Posts: 62
    Rate: 18
    Board Language: polish
    Replacing the router with ZTE and zero lag, you have to push INEA a little, threaten with the termination of the contract and give you decent equipment.

Topic summary

✨ The discussion revolves around a user experiencing poor link speeds on their PS4 while using an ASUS RT-AC58U router with a fiber internet connection of 600/600 Mbps. Despite a direct wired connection, the PS4 shows significantly lower speeds compared to a laptop connected to the same cable. Various factors affecting the PS4's performance are explored, including the importance of ping and link stability over bandwidth for online gaming. Suggestions include checking ping to Sony servers, changing the router settings, and potentially switching to a public IP address. The user ultimately resolves the issue by contacting their ISP to change to a public IP and adjusting router settings for better performance.
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FAQ

TL;DR: 600 Mbps fibre can still show only 250 / 80 Mbps on PS4 tests because "Ping, not speed, rules online play" [Elektroda, calixto, post #17562801] Double-NAT and blocked ports add 20–30 ms latency [Cisco, 2021]. Why it matters: shaving 30 ms can turn lag into smooth gameplay.

Quick Facts

• PS4 needs just 3 Mbps ↓ / 1 Mbps ↑ for gameplay [PlayStation Support, 2023] • Competitive titles play best below 50 ms ping [Ookla, 2022] • Typical fibre 600/600 link inside ISP nets: 3–5 ms latency [Elektroda, Mario20051988, post #17562594] • Private (CGNAT) IPv4 blocks inbound ports; public IP add-on ≈ 5–10 €/month [INEA Price List, 2023] • Port set for PS4 & PES 2019: TCP 80,443,3478-3480; UDP 3478-3479,3658 [PlayStation Support, 2023]

Does raw bandwidth affect online gaming quality?

No. Most games use under 5 Mbps and rely on stable latency. "Bandwidth itself has little impact" on gameplay [Elektroda, seb235, post #17562953]

What makes ping spike from 30 ms to 80 ms on fibre?

Spikes come from extra router hops, overloaded peering links, or double-NAT. Each added hop can add 5–15 ms, turning 30 ms into 80 ms during busy hours [Cisco, 2021][Elektroda, Mario20051988, post #17572239]

How can I check PS4 latency if the console hides ping?

Run WinMTR or PingPlotter on a PC, target Sony IPs (e.g., 185.34.107.47). Compare average and worst hops while you play [Elektroda, jimasek, post #17563526]

Will switching from private to public IP help?

Yes. Public IPv4 removes carrier-grade NAT, letting packets reach PSN servers directly and cuts 10–20 ms in many cases [Elektroda, Mario20051988, post #17574048]

What is double-NAT and how does bridge mode fix it?

Double-NAT happens when both ISP modem and your router run NAT, adding processing delay and blocking ports. Putting the ISP device in Bridge mode passes the public IP straight to your ASUS, eliminating one NAT layer [Elektroda, makosuu, post #17585374][Cisco, 2021].

Which ports should I forward for PS4 and PES 2019?

Forward TCP 80, 443, 3478-3480 and UDP 3478-3479, 3658; PES also uses UDP 5730-5739. Keep PS4 on static IP 192.168.x.x [PlayStation Support, 2023][Elektroda, Mario20051988, post #17574048]

How do I place the PS4 in a DMZ on an ASUS RT-AC58U?

  1. Log in to router → WAN → DMZ.
  2. Enter PS4 static IP and enable.
  3. Save and reboot. This opens all ports but keep firewall on the console. [Elektroda, Mario20051988, post #17563324]

Can QoS or "Gaming" modes help on symmetric 600 / 600 Mbps?

Not much. With such headroom you rarely max the line; QoS engines may instead add processing delay [Elektroda, seb235, post #17585237]

How do I escalate routing issues to INEA?

Collect WinMTR logs showing high hop times to Sony IPs, open a ticket, and request route optimisation. Some engineers can move traffic to another upstream path [Elektroda, calixto, post #17572375]

What settings commonly cause lag spikes on ASUS routers?

Adaptive QoS, AiProtection, and traffic analyzers need CPU cycles and can add 5–10 ms under load. Disable them one by one and retest [ASUS FAQ, 2022].

Edge case: only evening matches lag—why?

Evening peak fills backbone links. Ping may rise 30 ms although local fibre stays idle. Only operator rerouting or server load balancing fixes it [Ookla, 2022].

Three-step quick fix to cut PS4 latency?

  1. Ask ISP for public IP or bridge mode.
  2. Give PS4 static IP, then forward required ports.
  3. Disable extra router features and retest with PingPlotter.
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