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PC Game Crashing: AMD Ryzen 5 2600, Gigabyte B450 AORUS, RX 590 8GB GDDR5, 16GB Ripjaws V 3200Mhz

MrPawal 35283 42
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  • #1 17872686
    MrPawal
    Level 6  
    Hello,
    I have a problem with games, namely I assembled a computer and while playing any game without any message after about 10 minutes it throws it to the desktop (closes).
    Computer Specification:
    Processor: AMD Ryzen 5 2600 + Cooler SilentiumPC Fera 3 HE1224 v2
    Motherboard: Gigabyte B450 AOURUS ELITE
    Card: XFX Radeon RX 590 Fatboy OC+ 8GB GDDR5
    Ram: G.SKILL 16GB 3200Mhz Ripjaws V Black CL16
    Power supply: be quiet! 700W Pure Power 10
    2 x 1.5 1tb hdd
    1x M.2 Evo plus 500GB SSD
    In the bios, the frames are set in xmp mode, clocked at 3200 Mhz, Card drivers 19.3.3, and 18.12.1.1 tested, C ++ 2005, 2008, 2010, 2012, 2013, 2017
    Net Framework 4.7 & 3.5
    Temperatures when using 2 monitors (internet etc.) 27, 24 inches with mid switch on chassis GPU 50 degrees, CPU 37 degrees
    Temperatures when playing AC Origins GPU according to HW monitor max 81 CPU max 53
    I am asking for help, because I have no more strength, I will add that all parts are new.
    Regards
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  • #2 17872714
    bumble
    Level 40  
    If your memory is set to xmp, try normal auto settings first.
  • #3 17874655
    MrPawal
    Level 6  
    Doesn't help, I noticed that after kicking out there is a message from amd "Due to an unexpected system error, Radeon WattMan has been reset to default settings
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  • #4 17874719
    bumble
    Level 40  
    Is the card on factory settings? No father? Monitor temperatures. Run hwmonitor before playing.
  • #5 17874764
    MrPawal
    Level 6  
    I didn't change anything in it, I didn't overclock, I was playing with Hwmonitor now for tests and the game lasted about 20 minutes (it crashed to the desktop without any message), the temperatures while playing max 81, they stayed somehow 78-79

    Added after 5 [minutes]:

    I'm thinking about returning this card and buying Nvidia, it irritates me more and more .... Does it make sense to return it and buy a used 1070 ti? Is she the problem?
  • #6 17874800
    bumble
    Level 40  
    Well. I've had a ton of gtx's and had no problems. now gtx1080 before rtx980 very good hardware. maybe think of a used 1080 a lot of it.
    It would be worth checking your card if you had anywhere. He asked a friend to be sure.

    Added after 2 [minutes]:

    Also, test your memory with some mtest. Upload the latest bios or reset the bios to factory settings and try again. Is the processor on auto or is it OC?
  • #7 17874809
    MrPawal
    Level 6  
    1080 is a bit over budget, used ones cost about 2k from what I see, with this check it's even a good idea
  • #8 17874812
    bumble
    Level 40  
    Still the latest drivers for radon but from the manufacturer.
  • #9 17874820
    MrPawal
    Level 6  
    I updated to the latest some time ago, maybe try with even older versions?
  • #10 17874823
    bumble
    Level 40  
    do it. Try with the older ones. Maybe it will help.
  • #11 17875057
    aachi
    Level 24  
    Are there any errors in the event log after quitting the game?
  • #12 17875604
    MrPawal
    Level 6  
    In total, there is an error with ID 10016 and source DistributedCOM until the game is closed
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  • #13 17875670
    bumble
    Level 40  
    https://answers.microsoft.com/en-us/windows/f...butedcom/130522d2-beac-4495-980a-65e1e3279901

    Dodano po 1 [minuty]:

    Sprobuj tego

    For me, the solution was provided by Greg310 in Dulwichdik's link as follows:

    1. Open Regedit
    2. Go to HKEY_Classes_Root\CLSID\{C2F03A33-21F5-47FA-B4BB-156362A2F239}
    3. Right click on it then select permissions
    4. Click Advance and change the owner to Administrators group. Also click the box that will appear below the owner line. ("Replace owner ...")
    5. Apply full control

    6. Go to HKEY_LocalMachine\Software\Classes\AppID\{316CDED5-E4AE-4B15-9113-7055D84DCC97}
    7. Right click on it then select permission
    8. Click Advance and change the owner to Administrators group
    9. Click the box that will appear below the owner line
    10. Click Apply and grant full control to the Administrators group

    11. Go to Administrative tools
    12. Open component services
    13. Click Computer, click my computer, then click DCOM
    14. Look for the corresponding service that appears on the error viewer [Immersive Shell]
    15. Right click on it then click properties
    16. Click security tab then click Add User. Add Local Service then apply

    Dodano po 1 [minuty]:

    Jaki masz system?
  • #14 17875694
    MrPawal
    Level 6  
    Windows 10, when I try to change it, I get access denied
  • #15 17875695
    bumble
    Level 40  
    You must grant administrator rights and the right to change. Read the thread in the link. Do you have the same? Because this is for win8.1
  • #16 17875698
    MrPawal
    Level 6  
    I found this and try to grant permissions, I check full control but I get "Unable to save permission change to {C2F03A33-21F5-47FA-B4BB-156362A2F239}. Access is denied"

    Added after 3 [minutes]:

    Okay, I changed the owner and somehow added these permissions

    Added after 10 [minutes]:

    It didn't help, as it turned off the game, it continues to do so

    Added after 1 [minutes]:

    in the event log again this error "DistributedCOM"
  • #17 17876018
    aachi
    Level 24  
    DistributedCOM has nothing to do with game crashes. Before you start making changes to the registry, make a copy of it, because if something goes wrong, you will have to reinstall the entire system.

    Did you check all branches in the event log or just system? Game crashes will be in the apps rather than the system. In the system, however, it will be if some driver crashes at this time, e.g. graphics.

    At first I would suspect graphics (maybe hardware, maybe drivers).
    Start the game and when it crashes, check the exact time on the clock in the system, you will know what time it is with an accuracy of a few seconds. Then look in the event log.
    Then run the same game, set the graphics settings to minimum, turn on v-synch so that the graphics get bored and see if it crashes.

    You can download OCCT and do tests in it, maybe something will come up on it.
  • #18 17876032
    bumble
    Level 40  
    MrPawal wrote:
    In total, there is an error with ID 10016 and source DistributedCOM until the game is closed

    It has such an error.

    Added after 1 [minutes]:

    You can type in Google. However, despite everything, I would check the card with a friend or put another one in myself.

    Added after 2 [minutes]:

    aachi wrote:
    turn on v-sync

    And you don't need a v-sync monitor for that. Otherwise, the refresh is fixed. You can lower it as well as the resolution manually.
  • #19 17876218
    aachi
    Level 24  
    bumble wrote:
    MrPawal wrote:
    In total, there is an error with ID 10016 and source DistributedCOM until the game is closed

    It has such an error.


    What if he has one. I'm saying it's not related to game crashes. A lot of people do, and you probably do too. Giving random advice found on google, especially when you have no idea what they really do, can do more harm than good.

    bumble wrote:
    aachi wrote:
    turn on v-sync

    And you don't need a v-sync monitor for that. Otherwise, the refresh is fixed. You can lower it as well as the resolution manually.


    Check what vsync is in google before you start writing heresies about vsync monitors. It is supposed to set 60 fps to rigid or less and lower the graphics settings so that the card is bored, does not heat up, uses the minimum amount of memory and does not use turboboost. If the game continues to crash, you can exclude correlations with excessive heating of the graphics card.
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  • #20 17876745
    MrPawal
    Level 6  
    The game on the lowest possible settings also crashes, and in the application's event log at this time there is information from the ESENT source with the identifier 916 "DllHost (6928,G,98) EseDiskFlushConsistency beta feature is enabled in ESENT due to site beta mode settings 0x800000."

    -
    -

    916
    4
    1
    0x80000000000000

    1194
    Application
    DESKTOP-NN0B0IU


    -
    DllHost
    6928,G,98

    EseDiskFlushConsistency
    ESENT
    0x800000

  • Helpful post
    #21 17876753
    aachi
    Level 24  
    This log entry is related to an application crash, but unfortunately it doesn't tell you what's wrong.

    You would have to check if the hardware is unstable.
    Set the RAM to run slower, say 2400 MHz. If that doesn't help, lower the CPU multiplier and lower the clock speed of the graphics card as well. See if games still crash.
    If so, test your RAM with memtest to be sure.
  • #22 17877536
    MrPawal
    Level 6  
    I set the ram in 2133 Mhz and surprisingly I've been playing for an hour and it hasn't kicked out. So this xmp was a problem, can you now set the memory to clock at least these 2933 Mhz? Should I return them and buy something else?
  • #23 17877564
    bumble
    Level 40  
    bumble wrote:
    If your memory is set to xmp, try normal auto settings first.

    I wrote about it at the beginning. You did not do that.
    You don't know that ryzens have a problem with the bane frame above 3000. Do you have the latest bios?
  • Helpful post
    #24 17877569
    aachi
    Level 24  
    They should definitely go faster. By trial and error you will find out what settings are stable. I think at 2933 MHz you should go ahead and try.
    The problem may not necessarily be related to the RAM chips. The memory controller in the CPU may also not work, or the motherboard can't handle it. So replacing the RAM with another one may help, but it doesn't have to.
  • #25 17877593
    MrPawal
    Level 6  
    The motherboard should run at 3200Mhz according to the manufacturer. Memory controller I don't know what it is :/ Will there be a big difference between 2933 and 3200?

    Added after 1 [minutes]:

    bumble wrote:
    bumble wrote:
    If your memory is set to xmp, try normal auto settings first.

    I wrote about it at the beginning. You did not do that.
    You don't know that ryzens have a problem with rams above 3000. Do you have the latest bios?


    I set it that way then, but didn't save the configuration (my mistake). I didn't know, I thought it would pull normally. Yes, I updated the bios to the latest version
  • Helpful post
    #26 17877600
    Anonymous
    Level 1  
  • Helpful post
    #27 17877602
    bumble
    Level 40  
    This is what my friend wrote. As stable as possible. Start with 3000. Maybe they'll go
  • #28 17877607
    MrPawal
    Level 6  
    Is there a program to test the stability of the framework, or do I have to look at the game every time?
  • #30 17877641
    MrPawal
    Level 6  
    If I set 3200 Mhz manually, the voltage remains 1.2va, when I give it to AMP, it goes to 1.35v. I don't know how to set these timings and what to change. I gave 3200 Mhz manually, I did a test with this "MemTest64" program and it showed something like this
    0.000: Detecting usable memory (16334MB theoretical max)...
    23.140: 15296 MB Test starting on 12 CPUs...
    23.140: Allocating memory...
    34.406: Memory locking failed (might be reserved by other apps/kernel)
    41.765: Test finished with no errors detected

    https://zapodaj.net/fdf71c8bb7172.jpg.html
    https://zapodaj.net/91acc24ebdc72.jpg.html
    https://zapodaj.net/17bc90da726be.jpg.html

Topic summary

The discussion revolves around a user experiencing game crashes on a newly assembled PC featuring an AMD Ryzen 5 2600 processor, Gigabyte B450 AORUS motherboard, and XFX Radeon RX 590 graphics card. The user reports that games crash to the desktop after approximately 10 minutes of play without error messages. Various troubleshooting steps are suggested, including adjusting RAM settings from XMP to lower frequencies, checking for driver updates, and monitoring temperatures. The user finds stability at 2133 MHz but questions whether they can safely increase the RAM to 2933 MHz. Further suggestions include testing memory stability with tools like MemTest and adjusting BIOS settings. The conversation highlights the potential issues with Ryzen CPUs and RAM compatibility, particularly with higher frequencies, and emphasizes the importance of proper voltage settings for stability.
Summary generated by the language model.
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