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[Solved] WiFi Network Issue: Unable to Connect to This Network - Tried Solutions, Need Help

Freia 49224 18
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 17895712
    Freia
    Level 6  
    Hello,
    I have a problem with the WiFi network. While using the computer, the network disconnected at some point and since then I have not been able to connect to it. When trying to connect, it shows the message "Unable to connect to this network".
    I know that the topic has already appeared, but in my case the solutions mentioned do not work.
    I tried to forget the network, clear the network memory in the system, change the router security and nothing.
    Unfortunately, I do not know computers at all, so I will be grateful for any help.
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  • #2 17895715
    Anonymous
    Level 1  
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  • #3 17896343
    Freia
    Level 6  
    Okay, so in more detail, I have the ASUS X555Q laptop. In the screenshots I am attaching the system and network cards. Which model should I check? I cannot physically access the router, but there is Netia, it has the software version: 5.4.8.2.126.
    I'm sorry if I screwed something up and did it wrong, but I'm not serious about it: p

    WiFi Network Issue: Unable to Connect to This Network - Tried Solutions, Need Help WiFi Network Issue: Unable to Connect to This Network - Tried Solutions, Need Help WiFi Network Issue: Unable to Connect to This Network - Tried Solutions, Need Help
  • Helpful post
    #5 17896452
    Anonymous
    Level 1  
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  • #6 17897281
    Freia
    Level 6  
    Unfortunately, nothing works. I have current drivers by. Windows Update, I only found older ones, but it doesn't work on them either.
    As for the topic above, it looks a bit different for me because I am not able to connect to the network, but I also tried typing those commands and nothing.
    When I try to connect to the network, the WiFi icon for a moment disappears and appears like when connected with a cable. Then it goes back to normal and doesn't connect. I don't know if that means anything
  • Helpful post
    #7 17897414
    Vytautas_YT
    Level 30  
    And you have the option to check if it connects to another network?
  • #8 17898532
    Freia
    Level 6  
    It connects to another network without any problems, only it fails with this one. But my phone, for example, has no problem connecting to this network.
  • #9 17898899
    Vytautas_YT
    Level 30  
    Have you tried to change the SSID and WiFi password in the router? Alternatively, the WiFi channel can still be changed on a trial basis. This problem in Win 10 shows up after some update, if I remember correctly.
  • Helpful post
    #10 17898930
    KOCUREK1970
    Network and Internet specialist
    Vytautas_YT wrote:
    Have you tried to change the SSID and WiFi password in the router? Alternatively, the WiFi channel can still be changed on a trial basis.

    Freia wrote:
    I cannot physically access the router

    Vytautas_YT wrote:
    This problem in Win 10 shows up after some update, if I remember correctly.

    That's right.

    @Freia
    Often, the only method is to reset the system's wifi network, and if that doesn't help, then reset the entire system to its initial settings and bypass the update.
  • #11 17898941
    Vytautas_YT
    Level 30  
    @ KOCUREK1970
    I suggested the statement from the first post where it fell:
    Freia wrote:
    I tried to forget the network, clear the network memory in the system, change the router security and nothing.


    So I decided that there is access to the router configuration, because how else can you change its security?
  • #12 17899487
    Freia
    Level 6  
    I changed the security remotely after logging into the router settings. I will try to do all the things you wrote about, maybe something will work in the end. Thank you very much for your help
  • #13 17924330
    Freia
    Level 6  
    Okay, I finally fixed it. It turned out that it was enough to turn off Mac address filtering on the router :D
  • #14 17924381
    KOCUREK1970
    Network and Internet specialist
    Freia wrote:
    It turned out that it was enough to turn off Mac address filtering on the router

    So someone turned it on on purpose - this feature is not active by default.
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  • #15 17924659
    Freia
    Level 6  
    It is turned on so that one person does not block bandwidth (?) Or use the entire Internet (?). I didn't quite understand what was going on. I also have a question as to whether when this option is turned on, the router automatically "catches" Mac addresses that use the most internet or do you need to manually add them? Because now I have a problem because I can't watch Netflix: p
  • #16 17924683
    jprzedworski
    Network and Internet specialist
    Freia wrote:
    the network was disconnected at some point
    Interesting. It wasn't "disconnected," only you disconnected by not admitting it here. And we are supposed to play fairy.
    Freia wrote:
    that one person does not block the bandwidth (?) or use the entire internet (?)
    Freia wrote:
    If this option is enabled, does the router automatically "catch" Mac addresses that use the most internet or do you need to manually add them?
    This is not what it is for, and it is not how it works. Must be added manually, and is used to completely block unwanted users. There are two options for this configuration. One is blocking everything except those entered, and the other is blocking those entered and allowing all others.
  • #17 17924720
    Freia
    Level 6  
    I didn't hang up. Apparently my roommate did it. I didn't have any notice or anything. Sorry to waste your time, but I had no idea this option existed and didn't know why.
  • Helpful post
    #18 17924729
    jprzedworski
    Network and Internet specialist
    As I mentioned, this is a blockade - for example, we want to prevent strangers from connecting to our network. Or an unruly adolescent - they can sometimes cope anyway. It has nothing to do with bandwidth throttling.
  • #19 17924965
    Freia
    Level 6  
    I turned off Mac address filtering on my router.

Topic summary

The user experienced a WiFi connectivity issue with their ASUS X555Q laptop, receiving an "Unable to connect to this network" error after a disconnection. Despite attempts to forget the network, clear network memory, and change router security settings, the problem persisted. The user confirmed successful connections to other networks and noted that their phone could connect to the problematic network. Suggestions included checking the network adapter model, updating drivers, changing the SSID and WiFi password, and resetting the WiFi settings. Ultimately, the issue was resolved by disabling MAC address filtering on the router, which had been inadvertently enabled by a roommate.
Summary generated by the language model.
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