[Solved] Satel Server Connection Issue: Integra Control App, Unassigned ID & ETHM-1 Plus Module Setup

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#31 18033812 28 Jun 2019 07:47

Daniiii Daniiii

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Post #31
18033812 28 Jun 2019 07:47

Hi,
topic resolved.
In my case, it was helpful to change the operator to one that offers a fixed IP address (Otvarta). After inserting the SIM card, I immediately connected to the Satel server without any problems.

thanks to everyone for the advice!

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Topic summary

The discussion revolves around a user experiencing connection issues with the Satel Server while configuring the Integra Control app for the ETHM-1 Plus module connected to a Satel Integra 128 control panel. The user reported that the ID field is unassigned (FFFFFFFFFFFFFFFF) and could not change it despite enabling the Satel server connection. Various troubleshooting steps were suggested, including checking DNS settings, ensuring the correct web port is used, and verifying router configurations. The user later discovered that the issue was related to their mobile internet provider blocking ports, and switching to a provider offering a fixed IP address resolved the connection problem.
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