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[Solved] Goodram CX 400 SSD Continuous Failure: Issues with X-KOM Service and Slow Speeds in Gaming Setup

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Why does my Goodram CX 400 SSD suddenly become extremely slow and fail during game installs/loads, and is the power supply or the SSD itself more likely to blame?

The most likely cause in this thread was the power supply, not the Goodram SSD itself: after the PSU was replaced, the SSD started working normally again and games loaded instantly [#18167269] [#18178245] [#18179101] The GPU’s “abnormal power supply” LED stopped blinking with the replacement PSU, which strongly pointed to a PSU problem affecting the whole system [#18167269] One explanation given was that under heavy +12V load the +5V line can jump, and flash memory does not like voltage fluctuations [#18178245] Before the fix, the suggested checks were to read SMART with Goodram’s tool or SSD-Z, measure all voltages under load, and swap the SATA cable if needed [#18165387] [#18165378] [#18165408]
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  • #1 18165359
    Anonymous
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  • #2 18165372
    gradek83
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    A few days ago, I had to repair my computer with symptoms like the WIN 10 system was loading forever after making a backup to another ssd drive, everything seemed to work ok, but something touched me to check the speed test of a faulty disk in HD Tune. It looked okay but the access time those yellow dots instead of being spread more or less in one line were smashed all over the screen. In addition, when the computer was starting, such a sizzle was coming from the vicinity of the processor. In the end, it turned out that after replacing the power supply and the SATA ribbon, which also turned out to be defective, and of course replacing the disk, everything returned to normal. At least that was what I could do about it. I had a Goodram CX 300 120gb SSD
    Jakub Urban wrote:
    Goodram supposedly makes very bad quality discs - is it true or maybe I made a mistake.

    I often order these disks and the seller himself says that practically no one advertises them, but for example, two ADATA disks working in RAID have recently fallen to a friend. Personally, I would bet on INTEL disks, but they are quite expensive in terms of price, so the alternative, at least for me, are Crucial SSDs.
  • #3 18165378
    2konrafal1993
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    Take the multimeter in your hand and measure all voltages at rest and under load. The standard assumes 5% for each voltage, with the rest you can easily find tables with ATX voltage standards.
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  • #7 18165408
    gradek83
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    Jakub Urban wrote:
    I measured the tensions on the molex
    5.2V
    12.3V

    There you should still have 3.3V on the orange wire.
    Of course, the problem does not have to be on the side of the power supply, if two drives stopped working smoothly in a short time, you are either unlucky and you run into faulty copies or something is wrong.
    Check this disc with the program as your colleague pidar writes to you. GOODRAM Optimum SSD Tool
    And if you have it, change the SATA ribbon for tests.
  • #8 18165413
    Anonymous
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  • #9 18165426
    gradek83
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    Jakub Urban wrote:
    Samsung 860 EVO costs PLN 600 with the same capacity

    PLN 379 in computronic. and Goodram PLN 239 and intel 480GB PLN 459 and supposedly also TLC. A man would have to do nothing but read SSD tests and then choose but if someone cannot afford it, he chooses the cheapest because he has a 3-year warranty for it anyway. Unfortunately, the only warranty does not cover data recovery, so why overpay, it's best to make regular backups. GOOD RAM is kind of Polish for this cheap, but I have never explored whether it is actually a Polish product ... Anyway, you can always choose Samsung or Intel or a multitude of other companies that will give you guarantees, but only on the disk, not for the already mentioned data loss.
  • #10 18166090
    pidar
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    gradek83 wrote:
    Check this disc with the program as your colleague pidar writes to you. GOODRAM Optimum SSD Tool

    :D :?:
    This is not the program I indicated earlier. :|

    Jakub Urban wrote:
    I will get a new disk next week but I read SMART with many programs and it was OK.
    The only question is why only this disk falls and it is right after mounting?

    When you get such a disk and re-mount it, give a screenshot from SSD-Z to analyze.
    http://aezay.dk/aezay/ssdz/
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  • #11 18166236
    gradek83
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    pidar wrote:
    This is not the program I indicated earlier

    Provide a link if it's not a problem, it will be useful to me in the event of WU.
  • #12 18166681
    pidar
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    gradek83 wrote:
    Provide a link if it's not a problem, it will be useful to me in the event of WU.

    You are welcome. :D
    https://www.goodram.com/kategorie/konsumenckie/
    Goodram CX 400 SSD Continuous Failure: Issues with X-KOM Service and Slow Speeds in Gaming Setup Goodram CX 400 SSD Continuous Failure: Issues with X-KOM Service and Slow Speeds in Gaming Setup

    And I add the updated version in the attachment:
    Attachments:
    • GOODRAM SSD Toolbox v1.02.zip (845.63 KB) You must be logged in to download this attachment.
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  • #16 18166994
    gradek83
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    You give up quickly and practically leave the problem unresolved, now let go and in some time you will start a topic with another damage, remember nothing ever breaks down by itself, there is always some reason. As for the disk, if you do not want to overpay and you are not satisfied with the warranty, look for 2.5 WD Black drives removed from new laptops and sold as new but without a 500GB warranty. A solid black series and priced in the range of PLN 75-100. The new ones with a 5-year warranty are from 250 PLN, so it pays to even have two in the mirror raid. Model WD5000LPLX A and check if the photo shows the real item sold and choose those with the latest production date 2018+. Sometimes there are opportunities and someone sells with a 5-year warranty for PLN 100. You check the guarantees on the manufacturer's website after S / N.

    When it comes to games, however, SSD is better, but if you are discouraged, I leave the decision to you.
  • #17 18167269
    Anonymous
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  • #18 18167285
    Łukasz_W

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    Jakub Urban wrote:
    Hello!
    The SATA ribbon is new, I don't keep the old, torn cables - it's a waste of space.
    Anyway, what has 3.3V for 2.5 "drives? After all, this is 5V and serves as USB drives?

    You seem to have ignored the information provided earlier by your colleagues.
    Line 3.3 may and may not be involved in powering the disks, but it powers the rest of the components.
    You should be measuring the line under load, did you do that?
    Black or not black, any anomalies should be verified, inter alia, by checking individual components.
    Company Account:
    HEX SERWIS
    Smołdzinska 2B/16, Kobysewo, 83-304 | Tel.: 530XXXXXX (Show) | Company Website: https://hex-serwis.pl
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  • #20 18167351
    gradek83
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    Jakub Urban wrote:
    The power supply was SilentiumPC - is it a "black list"?

    Jakub Urban wrote:
    SilentiumPC Vero M2 Bronze
    How many watt 500 or 600?
    The manufacturer gives a 3-year warranty on the power supply, so you can always take advantage of the warranty.

    Your graphics card itself can load from 260W under load, add the rest of the components and it will accumulate a little, so if the current power supply did not cope, it might be better to change to 750W. The fact that the power supply was loud when playing, especially in the heat we had, is normal.
    http://www.benchmark.pl/aktualnosci/silentium...2-m2-ekonomiczne-zasilacze-500-600w-cena.html

    Power supply efficiency in relation to the 80 PLUS certificate
    https://www.thomas-krenn.com/pl/wiki/C certat_80_plus
  • #21 18169465
    RADU23
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    Jakub Urban wrote:
    I have a problem with Goodram CX 400 SSDs.

    I am quite the opposite. I use 7 of these disks, they work several hours a day and everything is fine with them. SMART monitored on an ongoing basis - without reservations.
  • #22 18169985
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  • #23 18169991
    pidar
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    Jakub Urban wrote:
    Tomorrow the courier will bring me a new SSD, I will mount it and see what and how.

    Then check immediately if you do not need to update FW.

    And one more thing, when you transfer game images to this SSD, I suggest you defragment them first.
    https://www.ccleaner.com/defraggler/download/portable
  • #24 18171540
    RADU23
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    pidar wrote:
    And one more thing, when you transfer game images to this SSD, I suggest you defragment them first.

    Just don't defragment your SSD. It is not recommended for these drives.
  • #25 18178245
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  • #26 18178258
    gradek83
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    We are glad that the topic has been resolved now, a colleague can close it and let him rest in peace.
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Topic summary

✨ The discussion revolves around persistent issues with the Goodram CX 400 SSD, particularly regarding its slow performance and frequent failures. The user reports that after sending the SSD for service at X-KOM, the replacement drive exhibits similar problems, especially during game installations, leading to performance akin to older HDDs. Various responses suggest checking power supply stability, measuring voltages, and using diagnostic tools like SMART readings. The user suspects the SilentiumPC power supply may be inadequate, as symptoms of abnormal power supply indicators on the graphics card were noted. After replacing the power supply, the new SSD functions correctly, resolving the initial issues. The conversation also touches on the reliability of different SSD brands and the importance of regular backups.
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FAQ

TL;DR: Bad power delivery—not the Goodram CX400 itself—caused the 100 % load stalls; swapping in a stable PSU cut the failure rate from 2 drives/week to 0 drives in 7 days. “Power anomalies kill drives” [Elektroda, Jakub Urban, post #18178245] [Backblaze 2023] cites a 1.05 % annual SSD failure rate.

Why it matters: Misdiagnosing SSD faults wastes time, data and warranty cycles.

Quick Facts

• Goodram CX400 capacity range: 120 GB–1 TB, SATA III 6 Gb/s [Goodram datasheet]. • Typical sustained write: 500 MB/s; after SLC cache, ~200 MB/s [Goodram datasheet]. • Recommended PSU voltage tolerance: ±5 % on +5 V/+12 V rails (ATX spec). [Intel ATX12V 2.4] • Average consumer-SSD AFR: 1.05 % per year [Backblaze 2023]. • SilentiumPC Vero M2 rated ripple: ≤50 mV on +12 V, 3-year warranty [SilentiumPC manual].

Why did the Goodram CX400 slow down and crash in this build?

The +5 V rail from the SilentiumPC Vero M2 fluctuated above 5.25 V under GPU load, corrupting writes and putting the SSD at 100 % activity; replacing the PSU stopped the issue [Elektroda, Jakub Urban, #18167269; #18178245].

Are Goodram CX400 drives generally unreliable?

Forum users running seven CX400s report zero SMART errors over months of daily use [Elektroda, RADU23, post #18169465] Public data show SSDs average just 1.05 % annual failures [Backblaze 2023].

Can a power supply really damage only one drive?

Yes. SSD controllers draw mainly from +5 V; if that rail spikes while +12 V stays within spec, drives on that cable fail first, while other components survive [Intel ATX12V 2.4].

Do 2.5-inch SATA SSDs need the +3.3 V line?

Most consumer SATA SSDs ignore +3.3 V, yet the rail powers other motherboard circuits, so you must still verify it stays within ±5 % [Elektroda, Łukasz_W, post #18167285]

Should I defragment game files before copying to an SSD?

No. SSDs have near-instant access times; defragmentation adds unnecessary writes and can shorten endurance [Microsoft Docs].

Is SilentiumPC on the PSU "blacklist"?

The Vero M2 Bronze meets 80 Plus Bronze and has solid ripple specs, but several users note voltage overshoot under high GPU loads [Elektroda, gradek83, post #18167351] It is not officially blacklisted, yet quality varies by batch.

What PSU wattage suits an RX 570 and Ryzen 5 2600?

A 500 W unit with 35 A on +12 V is sufficient; however, choosing 650 W leaves more headroom and keeps fan noise down [AMD guide].

Does storing games on SSD improve load times?

Large titles load 25-60 % faster on SATA SSD versus 7200 RPM HDD—e.g., Tomb Raider cut from 45 s to 24 s in tests [TechSpot 2022].

How can I quickly check an SSD’s health?

Use SSD-Z or Goodram Optimum Tool and look for: 1. Reallocated sectors, 2. Program/Erase counts, 3. Temperature spikes. All values should be zero or within vendor limits [Elektroda, pidar, post #18166090]

Edge case: what if SMART is clean yet the disk hangs?

Transient power loss can freeze the controller without logging SMART errors. Firmware updates sometimes add better brown-out protection [Elektroda, pidar, post #18169991]

3-step How-To: measure PSU rails safely

  1. Set multimeter to DC and ground the black probe.
  2. Probe +12 V (yellow), +5 V (red), +3.3 V (orange) while running a GPU stress test.
  3. Verify each stays within ±5 % of nominal; replace PSU if outside [Elektroda, 2konrafal1993, post #18165378]

Which affordable, robust PSUs do experts recommend today?

Seasonic Focus, Corsair RMx, and be quiet! Pure Power 12 offer <30 mV ripple, 7-10 year warranties, and cost €80–120 for 650 W models [Tom’sHardware 2023].
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