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[Solved] UPC Horizon Router Issue - Internet Connection Lost After Settings Change (WiFi & Cable)

grandwwa 14784 5
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  • #1 18414206
    grandwwa
    Level 9  
    Hello,

    I need help because I broke something in the router settings from UPC. I logged in to the router, I do not remember which option I selected. After this time, I cannot connect to the WiFi network on any device. I tried to connect with a cable, no internet, but the speed shows 1Gb / s. Please help. The model is UPC Horizon
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  • #2 18414209
    tomekzieba
    Level 20  
    Reattach, log in and look for this option.
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  • #3 18414219
    grandwwa
    Level 9  
    The problem is that despite having a hardwired boarding school to my computer, the Internet does not work for me UPC Horizon Router Issue - Internet Connection Lost After Settings Change (WiFi & Cable) UPC Horizon Router Issue - Internet Connection Lost After Settings Change (WiFi & Cable)
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  • #4 18414248
    tomekzieba
    Level 20  
    grandwwa wrote:
    The problem is that despite having a hardwired boarding school to my computer, the Internet does not work for me UPC Horizon Router Issue - Internet Connection Lost After Settings Change (WiFi & Cable) UPC Horizon Router Issue - Internet Connection Lost After Settings Change (WiFi & Cable)


    The Internet does not have to be working to log into the router.
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  • Helpful post
    #5 18414253
    KOCUREK1970
    Network and Internet specialist
    grandwwa wrote:
    The model is UPC Horizon

    Horizon is not a modem but a modem decoder.

    There is a RESET button on the back of the decoder housing, hold it for 30 seconds, then release it, wait about 5 minutes and then set everything up again.
    Such a reset resets the modem part responsible for the internet.
  • #6 18414303
    grandwwa
    Level 9  
    UPC Horizon Router Issue - Internet Connection Lost After Settings Change (WiFi & Cable)

    I have this message when I want to log in to the address where I changed something, I'm already trying to reset

    Added after 16 [minutes]:

    Thank you, the reset solved it
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