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JBL TUNE 500BT Headphones - Unable to Connect, Drivers Missing on Laptop & Official Website

dynasty132 27234 16
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 18439958
    dynasty132
    Level 8  
    Hello, I have a problem with connecting the headphones to a laptop, bluetooth can see them but cannot install drivers for them, I also did not find them on the official jbl website. Please help. In the attachment there is a photo from the device manager
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  • #3 18440164
    dynasty132
    Level 8  
    I tried to use it, but it is not up-to-date, namely you cannot download these drivers for free, or I do not search for them because windows 7 is no longer supported. Is there anyone here who has already connected these headphones to his laptop?
  • #4 18440200
    g107r
    Level 41  
    What is this laptop?
    Yep, they are BT 4.1
    I think I have BT 4.0 in my laptop
    https://www.elektroda.pl/rtvforum/topic3609060.html

    Added after 15 [minutes]:

    dynasty132 wrote:
    I tried to use it, but it is not up to date, it is impossible to download these drivers for free,
    Maybe.
    Ever participated in some discussion about drivers for BT 4.?
    https://www.elektroda.pl/rtvforum/topic3532323.html#17649799
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  • #5 18440311
    dynasty132
    Level 8  
    Manufacturer: LENOVO
    Model: Lenovo Ideapad Y700 (80NV

    Added after 2 [hours] 16 [minutes]:

    I don't know how, but by some miracle I got to the point that I connected the headphones and I can record the sound and play back, but it is a tragic robot connected with playing the guitar, if you know what I mean. there is evidently a rudder still missing. someone something ?
    I will only add that when I pair with the phone, the sound is perfect
  • #7 18441120
    dynasty132
    Level 8  
    Again, I don't know how I got there, but I already have normal sound in my headphones from youtube, unfortunately I encountered another problem. when I turn on the ts3 on the headphones, the sound stops working when I connect to the server, when I disconnect, there are sounds back. someone something ?
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  • #8 18779617
    KenshinPL
    Level 2  
    Hello

    I will connect to the topic, maybe someone knows the answer. Headphones as subject. After successful installation, the 4world bluetooth adapter (it was not easy). He connects my headphones as a headset. On devices, it even shows up with the name JBL TUNE500BT, but I don't have it in the sound options to switch to this device. I was browsing the properties, management panels, unfortunately I do not see anywhere to set it as a device for sound playback. Maybe it's the fault of a bad adapter? I will be grateful for your help.

    greetings
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  • #9 19063008
    keyveePL
    Level 2  
    I also stick to the topic. He sees as a headset and that's it, no sound
  • #10 19065460
    KenshinPL
    Level 2  
    Only switching to 10 wines helped. It works without a problem.

    greetings
  • #11 19065496
    keyveePL
    Level 2  
    Yes, but I'm not going to change the system to use the headphones
  • #12 19111918
    cukier20
    Level 1  
    I succeeded in this way that in the sound settings the headphones were seen as "bluetooth hands free audio" it was mono and "bluetooth audio renderer" was stereo. On the first one, I just right-clicked and gave it off. And it worked for me.
  • #13 19111935
    keyveePL
    Level 2  
    And I was able to install the driver from the board for the bluetooth transmitter
  • #14 19170358
    Szubi007
    Level 1  
    Hello
    Elo, I'm looking for a magician to help solve the problem. There is no way I can connect JBL LIVE 650BT NC uninterruptible headphones with a computer (laptop), as if everything is paired and the sound still does not work. In general, the headphones work by pairing them with the phone, so it's definitely not a hardware issue. I will only add that I carried out the same configuration on 3 laptops and I have the same problem in each of them. Windows 10 operating system.
    Description of the problem - when pairing the headphones wirelessly, we search for the device that the system finds. Unfortunately, after pairing, the headphones appear as another device and the system connects them not as headphones but as some strange equipment! The headphones do not need an additional adapter to work, they should automatically connect to the laptop. For information, an uninterruptible speaker connects to the laptop and everything is ok, it automatically detects it as the so-called. headphones and everything works. Where the hell is the problem because I'm already stupid? I would like to add that my son also cannot connect wireless headphones from the same company to the laptop, the same problem is there. Below are pictures of what it looks like before pairing and after pairing in Windows. The headphones are not paired with another device. You will help JBL TUNE 500BT Headphones - Unable to Connect, Drivers Missing on Laptop & Official Website JBL TUNE 500BT Headphones - Unable to Connect, Drivers Missing on Laptop & Official Website
  • #16 19455735
    kxt3
    Level 8  
    Hej, mnie się udało wszystko zrobić dzięki powyższym sterownikom.

    I was having trouble installing ( on Win 7 64 bit ) my Bluetooth 5.0 adapter from eBay to connect my desktop computer to my JBL E500BT headphones. I was able to solve the problem with these drivers:

    https://drive.google.com/u/0/uc?id=1cThcmEjmPOxPStDdrWx5bHiyy_gv2xXF&export=download

    unpack und installiert, and Start-> Devices and Printers -> Dongle ->Right Click -> Properties -> Hardware -> Generic Bluetooth Ratio -> Properties -> Change Settings -> Driver -> Update Driver -> Browse my computer for drivers -> Let mi Pick from a list available drivers on my computer -> Have Disk -> C:Program Files (x86)CSRCSR Harmony Wireless Software StackCsrBtSys.inf or other driver.inf from here. and OK -> OK and dann is all installed. CSR Driver.

    After that, the computer installed additional drivers and all the latest Bluetooth devices work properly!
  • #17 19835493
    Zigg
    Level 10  
    Here's how I solved the problem with connecting the JBL Tune 510BT headphones to a laptop bluetooth for Windows 7.
    The headphones could be seen through the laptop but played no sound.
    Steps in points (BT = Bluetooth):
    - turning on the BT module in the laptop
    - removal of existing BT devices stored in Windows
    - uninstalling existing BT drivers
    - restarting Windows,
    - downloading ORIGINAL BT drivers for our laptop specifically from the manufacturer's website,
    - driver installation
    - restarting Windows again
    According to the video below (https://www.youtube.com/watch?v=RrD3rVDsX2I)
    - Start -> enter services.msc in the search (enter all) and run
    - find entries that begin with the word Bluetooth
    - in each of them enter Properties, set it as AUTOMATIC, Apply, Stop-to stop, Start-to start, OK, after closing the window, right-click on the modified service and give Restart,
    - restart Windows,
    - reset the headphones by pressing the and - buttons simultaneously on for about 5 seconds, they will emit a sound,
    - enter the Bluetooth settings, search for the device, click its icon and Windows should automatically switch the sound to the headphones and after turning them off, the sound automatically returns to the loudspeaker.

    That's how it worked for me and it still works :)

    If I helped - click on the point.

Topic summary

The discussion revolves around issues connecting JBL TUNE 500BT headphones to a laptop, particularly regarding driver installation and sound playback. Users report difficulties with Bluetooth connectivity, especially on Windows 7, where drivers are often outdated or unavailable. Solutions include uninstalling existing Bluetooth drivers, downloading original drivers from the laptop manufacturer, and ensuring Bluetooth services are set to automatic. Some users successfully resolved sound issues by adjusting settings in the sound options and resetting the headphones. Others noted that upgrading to Windows 10 improved compatibility. The conversation highlights the importance of using the correct drivers and settings for optimal performance.
Summary generated by the language model.
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