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[Solved] Huawei Band 4 Not Turning On: Charging, Manual & Rejected Complaint Advice Needed

UltraLed 31896 4
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  • #1 18482487
    UltraLed
    Level 10  
    Posts: 75
    Rate: 16
    Hello,

    please help. I bought a phone, the price was the Huawei Band 4. This band does not work, or I can not turn it on. I submitted a complaint, but it was rejected as unfounded. The manual says that it will turn on by itself after charging. However, this does not happen, do you know how to turn it on, thank you in advance for your help.
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  • #2 18483641
    staś pytalski
    Level 41  
    Posts: 7056
    Help: 758
    Rate: 1428
    And how did you load it, if it is on the receipt, they should take it under warranty.
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  • #3 18483810
    UltraLed
    Level 10  
    Posts: 75
    Rate: 16
    I charged with the charger, connected to the TV, laptop and nothing ...
    The complaint was generally accepted, but the answer was that the device was free from defects

    Manufacturer's answer:
    '' The verification of the defect of the goods stated in the complaint did not confirm its occurrence. The advertised goods are in accordance with the contract, free from defects for which the Seller is responsible. In these circumstances, it is not possible to settle the complaint in the expected manner ''
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  • #4 18486317
    Freddy
    Level 43  
    Posts: 19997
    Help: 1394
    Rate: 2809
    Then ask them to turn it on with you.
    The second thing, if Huawei was bought in one of the networks, usually these networks are responsible for it, not factory services.
  • #5 18486545
    UltraLed
    Level 10  
    Posts: 75
    Rate: 16
    Already okay, on pickup asked to be checked, and it worked. The Euro seller said they had to do something that worked, but officially there was no repair
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