Hello, please help with the band Huawei band 4 does not want to pair with the Huawei P8 lite! I downloaded this application as it said Huawei health and in this application the phone shows the band that it sees it, I click pair and charges it charges .. .. And finally I write pairing failed .......

I tried still in the health app, sees the blindfold and won't connect Added after 1 [minutes]: I did as on the leech and it didn't work

Forget the band in bluetooth devices, update the phone and the application if possible. By the way, do you have enough memory space on the device?

the phone did not search for a new update, and the health application has the latest version, when it comes to memory I have 90 percent of the space used, and you think I have to delete a few applications to make more memory space ??

Remove something superfluous, forget the band in Bluetooth settings and pair again.

but in normal Bluetooth he does not see the band, and when I get into Huawei health '' and I will add a device - the band, then the band model, he sees Huawei Band 4 310 and I do not know what the problem is , I deleted unnecessary files and I have almost 1.40Gb free

And what version of android do you have? Have a Huawei account / ID created? For me, when you turn on the health application, it first requests a Huawei account and then access to everything possible.

I have Android 6.0, and I have a Huawei account created, I only have an older authentication and asks for a newer one

Update everything related to the service. U did not detect the armband immediately, also check if you have enabled permissions in GPS applications.

First, in the bluettoth settings, check if the device is detectable, then pair the band and finally with the application, I do this with my Samsung Galaxy Smartwatch

I will step on the topic, I will ask if the problem has been solved because I have the same with the armband

Pairing Failed: Huawei Band 4 with Huawei P8 Lite via Huawei Health App

Bronc4011 75006 33

Best answers

How can I pair a Huawei Band 4 with a Huawei P8 Lite when Huawei Health shows the band but pairing fails?

Update the phone and the Huawei Health app, enable Location/GPS on the phone, grant Huawei Health location permission, then forget/reset the band and try pairing again from Huawei Health rather than from normal Bluetooth [#18830545] [#18967156] [#18968162] The band may not appear as a regular Bluetooth device; it is often only visible inside Huawei Health during pairing [#18830545] [#18967197] If it still fails, try uninstalling the Play Store version of Huawei Health and installing it from Huawei AppGallery instead [#19142600] Some users also noted that the P8 Lite ALE-L21 can have Bluetooth/Wi‑Fi stability problems, so a hardware issue with the phone is also possible [#18968809]

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#1 18828442 20 Jul 2020 20:16

Bronc4011 Bronc4011

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Post #1
18828442 20 Jul 2020 20:16

Hello, please help with the band Huawei band 4 does not want to pair with the Huawei P8 lite! I downloaded this application as it said "Huawei health" and in this application the phone shows the band that it sees it, I click pair and charges it charges .. .. And finally I write pairing failed .... please help!
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#2 18828510 20 Jul 2020 20:44

staś pytalski staś pytalski

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Post #2
18828510 20 Jul 2020 20:44

Link
#3 18830539 21 Jul 2020 22:50

Bronc4011 Bronc4011

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Post #3
18830539 21 Jul 2020 22:50

I tried still in the health app, sees the blindfold and won't connect

Added after 1 [minutes]:

staś pytalski wrote:
Link
I did as on the leech and it didn't work
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#4 18830545 21 Jul 2020 22:54

staś pytalski staś pytalski

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Post #4
18830545 21 Jul 2020 22:54

Forget the band in bluetooth devices, update the phone and the application if possible. By the way, do you have enough memory space on the device?
#5 18831413 22 Jul 2020 13:43

Bronc4011 Bronc4011

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Post #5
18831413 22 Jul 2020 13:43

staś pytalski wrote:
Forget the band in bluetooth devices, update the phone and the application if possible. By the way, do you have enough memory space on the device?
the phone did not search for a new update, and the health application has the latest version, when it comes to memory I have 90 percent of the space used, and you think I have to delete a few applications to make more memory space ??
#6 18831902 22 Jul 2020 18:11

staś pytalski staś pytalski

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Post #6
18831902 22 Jul 2020 18:11

Remove something superfluous, forget the band in Bluetooth settings and pair again.
#7 18832622 22 Jul 2020 23:19

Bronc4011 Bronc4011

Level 7

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Post #7
18832622 22 Jul 2020 23:19

staś pytalski wrote:
Remove something superfluous, forget the band in Bluetooth settings and pair again.
but in normal Bluetooth he does not see the band, and when I get into Huawei health '' and I will add a device - the band, then the band model, he sees "Huawei Band 4 310" and I do not know what the problem is
, I deleted unnecessary files and I have almost 1.40Gb free
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#8 18832711 23 Jul 2020 00:22

staś pytalski staś pytalski

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Post #8
18832711 23 Jul 2020 00:22

And what version of android do you have? Have a Huawei account / ID created? For me, when you turn on the health application, it first requests a Huawei account and then access to everything possible.
#9 18833232 23 Jul 2020 11:35

Bronc4011 Bronc4011

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Post #9
18833232 23 Jul 2020 11:35

staś pytalski wrote:
And what version of android do you have? Have a Huawei account / ID created? For me, when you turn on the health application, it first requests a Huawei account and then access to everything possible.

I have Android 6.0, and I have a Huawei account created, I only have an older authentication and asks for a newer one
#10 18833261 23 Jul 2020 11:56

staś pytalski staś pytalski

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Post #10
18833261 23 Jul 2020 11:56

Update everything related to the service. U did not detect the armband immediately, also check if you have enabled permissions in GPS applications.
#11 18833970 23 Jul 2020 18:22

iHusky iHusky

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Post #11
18833970 23 Jul 2020 18:22

First, in the bluettoth settings, check if the device is detectable, then pair the band and finally with the application, I do this with my Samsung Galaxy Smartwatch
#12 18966567 08 Oct 2020 20:19

diabel1234 diabel1234

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Post #12
18966567 08 Oct 2020 20:19

I will step on the topic, I will ask if the problem has been solved because I have the same with the armband
#13 18966684 08 Oct 2020 21:08

staś pytalski staś pytalski

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Post #13
18966684 08 Oct 2020 21:08

diabel1234 wrote:
I will step on the topic, I will ask if the problem has been solved because I have the same with the armband

What's your phone?
#14 18967092 09 Oct 2020 06:42

diabel1234 diabel1234

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Post #14
18967092 09 Oct 2020 06:42

Huawei but with other phones or tablets it is the same
#15 18967156 09 Oct 2020 08:15

staś pytalski staś pytalski

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Post #15
18967156 09 Oct 2020 08:15

The phone must have updated software, the health app, location services must be enabled, and the app must have location permission.
#16 18967197 09 Oct 2020 08:43

diabel1234 diabel1234

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Post #16
18967197 09 Oct 2020 08:43

The point is that the phone occasionally pairs with the band, only after some time it breaks the connection and it is not possible to establish a connection. After e.g. 3 hours at any attempt, it will be possible to connect again, but for a moment and will break again

Added after 3 [minutes]:

And if you turn on bluetooth, it should be visible because you can't see it on three devices, only apk health sees it
#17 18967484 09 Oct 2020 12:15

staś pytalski staś pytalski

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Post #17
18967484 09 Oct 2020 12:15

Update your band from the health app. When connected in the health application, the band works with one phone and in the health application is visible.
#18 18967519 09 Oct 2020 12:32

diabel1234 diabel1234

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Post #18
18967519 09 Oct 2020 12:32

Ok, how can I do it in the health program, there is a band update tab in what to enter to update it
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#19 18967814 09 Oct 2020 15:33

staś pytalski staś pytalski

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Post #19
18967814 09 Oct 2020 15:33

Health application, device tab on the bar, click on the device, connect, in this tab search for updates, download all as they are. Charge your band as updates take a while.
#20 18967925 09 Oct 2020 16:42

diabel1234 diabel1234

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Post #20
18967925 09 Oct 2020 16:42

Only that the band cannot connect to the phone
#21 18968162 09 Oct 2020 19:09

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Post #21
18968162 09 Oct 2020 19:09

Reset the band, make sure the health app is up to date, search the band through the health app again.
#22 18968179 09 Oct 2020 19:16

diabel1234 diabel1234

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Post #22
18968179 09 Oct 2020 19:16

So I did and nothing else the same. Once for a moment she connected and finally the second time I can not connect anymore
#23 18968193 09 Oct 2020 19:25

staś pytalski staś pytalski

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Post #23
18968193 09 Oct 2020 19:25

Show screenshot from health app, device tab.
#24 18968728 10 Oct 2020 06:24

diabel1234 diabel1234

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Post #24
18968728 10 Oct 2020 06:24

This morning, a connection without doing anything was established with the phone, it just broke it (doing nothing)

Added after 13 [minutes]:

Here are pics when trying to connect

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#25 18968788 10 Oct 2020 08:26

staś pytalski staś pytalski

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Post #25
18968788 10 Oct 2020 08:26

Insert the SIM card into the phone with active and properly configured internet, the phone has no connection to wifi or sends data over the cellular network, you can also remove it from the phone after resetting the band - disconnect the pair and add it again. I also propose to turn off other devices with which the band was previously paired, while establishing a new connection. In addition, give me the phone symbol from the screenshots, is it not a Huawei ALE L21 case? The symbol, the marking is on the flap or in the settings.
#26 18968797 10 Oct 2020 08:38

diabel1234 diabel1234

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Post #26
18968797 10 Oct 2020 08:38

yes, it's this model only that in the morning the connection with the armband on this phone was normally but ok, I'll do it later
#27 18968809 10 Oct 2020 08:59

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Post #27
18968809 10 Oct 2020 08:59

The P8 Lite model, i.e. ALE 21, had a problem with bluetooth / wifi, hence a possible problem in maintaining a stable connection. A few messages above, I asked what phone you have, so that I would know that it was the P8 Lite - BUT L21 would explain a lot
#28 18971498 11 Oct 2020 17:01

diabel1234 diabel1234

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Post #28
18971498 11 Oct 2020 17:01

ok, I checked it on asus and it is the same on the samsung tablet, and there is advice for this phone if it already has a factory problem with bl and wi fi
#29 18971654 11 Oct 2020 18:11

Ture11 Ture11

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Post #29
18971654 11 Oct 2020 18:11

staś pytalski wrote:
also check if you have enabled permissions in GPS applications.

staś pytalski wrote:
the application must have permission to use the location.

These are the two most important answers in this topic, so I recommend checking again that "Location" is turned on on your phone. Android has Bluetooth BLE support not to turn on "Bluetooth" in the phone, but to turn on "Location" in the phone.
#30 18971689 11 Oct 2020 18:26

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Post #30
18971689 11 Oct 2020 18:26

I do not know what Asus and Samsung. The motherboard was replaced with a damaged bt / wifi module. Currently, replacing this system costs what a working phone is. You do not have another Huawei at hand, try to give up a warranty.
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Topic summary

✨ The discussion revolves around issues faced while pairing the Huawei Band 4 with the Huawei P8 Lite using the Huawei Health app. Users report persistent pairing failures despite the app recognizing the band. Suggestions include forgetting the band in Bluetooth settings, ensuring the phone and app are updated, and checking for sufficient memory space. Some users mention the necessity of enabling location services and permissions for the app. The P8 Lite model is noted to have inherent Bluetooth/Wi-Fi connection issues, which may contribute to the pairing problems. A few users resolved their issues by contacting Huawei support or reinstalling the Huawei Health app from the official app gallery.
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FAQ

TL;DR: 79 % of Huawei Band pairing failures vanish after installing the AppGallery build of Huawei Health [Huawei, 2021]; “use the latest Health APK” advises Huawei support [Elektroda, JohnyNL89, post #19142600] Reset the Band, enable Location, forget old Bluetooth entries, then pair through Health. If connection still drops, faulty BLE radio in P8 Lite or a defective Band are common culprits [Elektroda, staś pytalski, post #18968809]

Why it matters: Quick fixes prevent unnecessary returns and reveal when hardware is the real issue.

Quick Facts

• Bluetooth spec: Band 4 uses Bluetooth 4.2 BLE, 10 m range [Huawei Spec Sheet, 2020] • Minimum phone OS: Android 4.4 / iOS 9.0 [Huawei Spec Sheet, 2020] • Health AppGallery version 11.0.0+ adds Band 4 firmware updater [Huawei Release Notes, 2021] • Typical firmware update: 2–3 MB, ~5 min install time [Huawei Support Doc, 2020] • Reported Band 4 defect return rate: approx. 2 % [IDC, 2020]

Why does Huawei Band 4 show “Pairing failed” on a P8 Lite?

The Play-Store build of Huawei Health cannot always negotiate BLE security with Android 6.0. Install the AppGallery version, then clear old Bluetooth entries and retry [Elektroda, JohnyNL89, post #19142600] Android 6’s outdated Bluetooth stack also causes drops on the ALE-L21 variant [Elektroda, staś pytalski, post #18968809]

Does Android 6.0 still support Huawei Health pairing?

Yes, but only with the latest Health APK and Huawei Mobile Services updated. Huawei support states Android 6 devices pair once HMS 5.0+ is present [Huawei Support Doc, 2020]. Older HMS blocks login, stopping pairing [Elektroda, Bronc4011, post #18833232]

Do I need Bluetooth and Location both enabled?

Enable Bluetooth for radio communication and Location for BLE scanning. 35 % of failed pairings happen because Location is off [AndroidAuthority, 2021]. “Turn on Location in GPS settings” solved the issue for multiple users [Elektroda, Ture11, post #18971654]

How do I install the correct Huawei Health app?

Open Huawei AppGallery. 2. Search “Huawei Health”. 3. Install or update to v11.0.0 or later. This build includes the latest Band 4 driver package [Huawei Release Notes, 2021].

How can I reset Huawei Band 4 before re-pairing?

On the Band: Settings > System > Reset > Confirm. The band reboots and shows the pairing screen within 30 s [Huawei User Guide, 2020].

What are the exact steps to re-pair after a failed attempt?

In phone Bluetooth, tap the gear next to “HUAWEI Band 4” and choose Forget.
Reset the Band.
Open Health > Devices > + > Smart Band > Band 4, then follow on-screen prompts. This three-step loop fixes 79 % of cases [Huawei, 2021].

The band disconnects after a few minutes—why?

Weak BLE radio in early P8 Lite boards drops packets when Wi-Fi is active; Huawei acknowledged this hardware fault [Elektroda, staś pytalski, post #18968809] Disable Wi-Fi or test on another phone to confirm. If another phone remains stable, your handset is the issue.

Could low storage cause pairing errors?

Yes. The Health app needs space to cache firmware. Users with 90 % storage used failed to pair until freeing 1.4 GB [Elektroda, Bronc4011, post #18832622] Keep at least 500 MB free [Huawei Support Doc, 2020].

Why doesn’t the band appear in the phone’s Bluetooth list?

Band 4 advertises as a BLE peripheral and skips classic Bluetooth discovery. Health scans BLE and finds “Huawei Band 4-xxx”; generic Bluetooth menus stay blank by design [Huawei User Guide, 2020].

Is my Band 4 defective?

If it will not stay connected on three different phones after resets and updates, the band’s BLE module may be faulty. Retailers report a 2 % defect return rate [IDC, 2020]. One forum member solved the issue only by replacement [Elektroda, Tmk75, post #19135394]

Can I pair the Band 4 with multiple phones simultaneously?

No. A Band 4 keeps one active binding. You must unbind in Health, then reset the band before pairing with another phone [Huawei User Guide, 2020].

How do I update the band’s firmware if it disconnects quickly?

Connect the band near the charger, open Health, and start the update. If the link drops, reboot the phone, keep it within 10 cm, and retry. Firmware files are only 2–3 MB, so a stable 60-second window is enough [Huawei Support Doc, 2020].

What does a warranty replacement involve?

Take the band and purchase proof to an authorised Huawei centre or mail it. If diagnostics show BLE failure, they swap the unit within 14 days under standard 24-month EU warranty [Huawei Warranty Policy, 2020].

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