Pairing Failed: Huawei Band 4 with Huawei P8 Lite via Huawei Health App

Question

Hello, please help with the band Huawei band 4 does not want to pair with the Huawei P8 lite! I downloaded this application as it said Huawei health and in this application the phone shows the band that it sees it, I click pair and charges it charges .. .. And finally I write pairing failed .......

staś pytalski · Accepted Answer

Link

Bronc4011 · Answer

I tried still in the health app, sees the blindfold and won't connect Added after 1 [minutes]: I did as on the leech and it didn't work

staś pytalski · Answer

Forget the band in bluetooth devices, update the phone and the application if possible. By the way, do you have enough memory space on the device?

Bronc4011 · Answer

the phone did not search for a new update, and the health application has the latest version, when it comes to memory I have 90 percent of the space used, and you think I have to delete a few applications to make more memory space ??

staś pytalski · Answer

Remove something superfluous, forget the band in Bluetooth settings and pair again.

Bronc4011 · Answer

but in normal Bluetooth he does not see the band, and when I get into Huawei health '' and I will add a device - the band, then the band model, he sees Huawei Band 4 310 and I do not know what the problem is , I deleted unnecessary files and I have almost 1.40Gb free

staś pytalski · Answer

And what version of android do you have? Have a Huawei account / ID created? For me, when you turn on the health application, it first requests a Huawei account and then access to everything possible.

Bronc4011 · Answer

I have Android 6.0, and I have a Huawei account created, I only have an older authentication and asks for a newer one

staś pytalski · Answer

Update everything related to the service. U did not detect the armband immediately, also check if you have enabled permissions in GPS applications.

iHusky · Answer

First, in the bluettoth settings, check if the device is detectable, then pair the band and finally with the application, I do this with my Samsung Galaxy Smartwatch

diabel1234 · Answer

I will step on the topic, I will ask if the problem has been solved because I have the same with the armband

staś pytalski · Answer

What's your phone?

diabel1234 · Answer

Huawei but with other phones or tablets it is the same

staś pytalski · Answer

The phone must have updated software, the health app, location services must be enabled, and the app must have location permission.

diabel1234 · Answer

The point is that the phone occasionally pairs with the band, only after some time it breaks the connection and it is not possible to establish a connection. After e.g. 3 hours at any attempt, it will be possible to connect again, but for a moment and will break again

Added after 3 [minutes]:

And if you turn on bluetooth, it should be visible because you can't see it on three devices, only apk health sees it

staś pytalski · Answer

Update your band from the health app. When connected in the health application, the band works with one phone and in the health application is visible.

diabel1234 · Answer

Ok, how can I do it in the health program, there is a band update tab in what to enter to update it

staś pytalski · Answer

Health application, device tab on the bar, click on the device, connect, in this tab search for updates, download all as they are. Charge your band as updates take a while.

diabel1234 · Answer

Only that the band cannot connect to the phone

staś pytalski · Answer

Reset the band, make sure the health app is up to date, search the band through the health app again.

diabel1234 · Answer

So I did and nothing else the same. Once for a moment she connected and finally the second time I can not connect anymore

staś pytalski · Answer

Show screenshot from health app, device tab.

diabel1234 · Answer

This morning, a connection without doing anything was established with the phone, it just broke it (doing nothing) Added after 13 [minutes]: Here are pics when trying to connect

staś pytalski · Answer

Insert the SIM card into the phone with active and properly configured internet, the phone has no connection to wifi or sends data over the cellular network, you can also remove it from the phone after resetting the band - disconnect the pair and add it again. I also propose to turn off other devices with which the band was previously paired, while establishing a new connection. In addition, give me the phone symbol from the screenshots, is it not a Huawei ALE L21 case? The symbol, the marking is on the flap or in the settings.

diabel1234 · Answer

yes, it's this model only that in the morning the connection with the armband on this phone was normally but ok, I'll do it later

staś pytalski · Answer

The P8 Lite model, i.e. ALE 21, had a problem with bluetooth / wifi, hence a possible problem in maintaining a stable connection. A few messages above, I asked what phone you have, so that I would know that it was the P8 Lite - BUT L21 would explain a lot

diabel1234 · Answer

ok, I checked it on asus and it is the same on the samsung tablet, and there is advice for this phone if it already has a factory problem with bl and wi fi

Ture11 · Answer

These are the two most important answers in this topic, so I recommend checking again that Location is turned on on your phone. Android has Bluetooth BLE support not to turn on Bluetooth in the phone, but to turn on Location in the phone.

staś pytalski · Answer

I do not know what Asus and Samsung. The motherboard was replaced with a damaged bt / wifi module. Currently, replacing this system costs what a working phone is. You do not have another Huawei at hand, try to give up a warranty.

Pairing Failed: Huawei Band 4 with Huawei P8 Lite via Huawei Health App

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