Asus tuf gaming - Does not turn on. The keyboard is backlit. He doesn't respond to Mr

Question

Hello. I am a user of Asus tuf gaming model FX505DY. The problem I encountered is new to me and I don`t know what it is. While using the device, a black screen appeared and the device did not respond to any commands except holding the On/Off button for about 15 seconds. After turning off the...

miecho18 · Answer

If there is a warranty, use it. If not, look for a website.

sk1977 · Answer

In terms of warranty - as above - repair may be expensive.

MatysPL · Answer

I have the same problem - a laptop I recently bought on x-kom, as far as I know, I got the last one they had on sale,
The laptop has been on the desk for a month since new, the keyboard and mouse are connected to the USB ports, it hasn`t even been touched since it was new, it charged for 3 hours before connecting it, then maybe I disconnected it from the power supply once, and this morning my trach got stuck during online lessons and I got sick. exactly the same, in my opinion overvoltage. I won`t say I use the laptop quite a lot, about 5-6 hours every day, because I`m an IT student.

sk1977 · Answer

You have a warranty, use it.

lisek · Answer

Helpful topic for the website Link

motherboard from asus similar to TUF Gaming FX505DT,DD,DU,
* CPU Ryzen 5 3550H (i.e. mobile ver. Ryzen 3 2200G)

The graphics card is AMD Radeon RX 560X, 4 GB
Sa ver. With
15.6``, 1920 × 1080, IPS, matt, 60 Hz, AMD Freesync (model NCP002D Sharp)
15.6``, 1920 × 1080, IPS, matt, 120Hz, AMD Freesync

Model from the topic

MatysPL · Answer

Problem solved, I contacted the Asus service center to see if I could remove the disk and copy the items before shipping, they told me it would be fine as long as I didn`t damage anything or break the seals. Before removing it, I disconnected the batteries, then when I did everything, I connected it, screwed everything together and it worked. All I had to do was unplug the batteries and plug them in, best regards.

alamakrolika · Answer

Hi, could you tell me how you dealt with the battery issue? I`m completely new to the subject and my son stopped doing the same thing.

Hyyy · Answer

I just had an identical problem. However, I preferred not to touch anything since I still have warranty. In the meantime, I look into it and the keyboard has gone out, the battery is completely discharged, I guess. I pressed the power button for 1 minute (I don`t know if it helped at all), as the manufacturer recommends, then I connected the charger and everything worked.

The earlier tormenting of the on/off button did not help, apparently you need to either remove and insert the batteries or wait until it dies.

bronxter · Answer

Howdy - my son had a similar driving situation, i.e. the light turned red + no life in the lap - after the battery ran out (about 2 days), we connected the power supply and it worked. :-)

I wonder how much the website would charge for such an "operation"... 😉
Greetings!!!

Asus tuf gaming - Does not turn on. The keyboard is backlit. He doesn't respond to Mr

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