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[Solved] Title: Xiaomi Redmi 7a Wifi Issues - Connected but Not Working, Large File Downloads on LTE

lysy0800 26304 14
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  • #1 18645839
    lysy0800
    Level 10  
    Hello forum members

    Me and my wife are Xiaomi Redmi 7A.

    Everything is OK with me, but my wife has a problem with Wifi:

    - the network is visible in the wifi settings
    - home network is saved as "connected"
    - no wi-fi symbol
    - they don't want to download large files, e.g. updates, because there is no wifi
    - everything that is possible goes on cellular LTE, and it's a shame about the transfer, especially when you are at home

    Can anyone help me with this topic?
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  • #3 18646630
    lysy0800
    Level 10  
    Hello

    No, this is the case for any wifi network.

    So he sees them, theoretically connects to the network, but actually "drives" on a cellular transfer.
    I recognized the fact that when I turn off the transfer, the internet on the phone does not work - despite the "connection" to wifi.

    And the wifi symbol is not displayed on the phone display.

    Only when I enter the wifi settings, there is a "connected" field and the network is listed there.
    But, of course, there is no actual connection.

    Could it be some issue of the phone wifi module not working?
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  • #5 18649788
    lysy0800
    Level 10  
    I have not tried and I have some concerns that most of the installed updates require active LTE ...
    Well, more importantly - I have to dump everything on the PC ...

    But I was able to download the update on the PC and I'm just putting it on the phone. We'll see. If that doesn't help, it's a reset tomorrow.


    EDIT

    And it did not help ...
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  • Helpful post
    #6 18649819
    Karaczan
    Level 42  
    For starters, you can only reset the network settings, not the entire phone right away.
    In the reset options, you should have this as one of your selections.
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  • Helpful post
    #7 18651992
    Ordine
    Level 24  
    A common xiaomi problem, 99% of your router serves both 2.4 and 5Ghz as one network. Separate and the problem will go away as soon as you take away.
  • #8 18654862
    lysy0800
    Level 10  
    N0n3_ wrote:
    A common xiaomi problem, 99% of your router serves both 2.4 and 5Ghz as one network. Separate and the problem will go away as soon as you take away.


    Thank you for your response.
    According to the manual, "frequency" is in the range of 2.4-2.4835GHz.
    I will try to enter the router settings (when I find the TP-LINK manual).

    But something is strange here - I have the same model, it connects to the router without any problems.
    I also checked sharing as Hotspot from my phone to my wife (my hotspot, my wife's wifi). And it flashes.

    Edit:

    I did as @ N0n3_ advised, i.e. I split the signal and it works :) Thank you very much for your help.
    Only the Wi-Fi symbol is not on the wife's phone, but when I turn off mobile data, the internet flashes.
  • #9 18688125
    lysy0800
    Level 10  
    Sorry, false start.
    However, it doesn't work anymore ...
    So wifi is in "connected" settings, but there is no symbol on the phone. And it doesn't really work ...
  • #10 18851725
    lysy0800
    Level 10  
    Good day.

    I will come back to the topic. When I was on vacation the wifi on my wife's phone worked with what was on the resort.

    At home nichuchu. I don't know how to split the signal on my router. I was rummaging around in every possible option, but none of that.

    Please help.
  • #11 18882385
    lysy0800
    Level 10  
    Good morning

    Does any of the Forum members have contact with this TP-LINK and know how to set WI-FI (also called FIFI-RIFI) to make the net work on the phone?

    Model TL-WR841N
  • #13 18882395
    lysy0800
    Level 10  
    Hello

    Of course, I attach.

    Title: Xiaomi Redmi 7a Wifi Issues - Connected but Not Working, Large File Downloads on LTE
  • #15 18953660
    lysy0800
    Level 10  
    Hello!

    I set the encryption to WPA instead of WEP, and it works :)

    Thank you, topic to be closed.

Topic summary

The discussion revolves around a Xiaomi Redmi 7A experiencing Wi-Fi connectivity issues, where the device shows as "connected" to the network but fails to access the internet. The user reports that the phone does not display the Wi-Fi symbol and defaults to cellular LTE for data. Various troubleshooting steps are suggested, including checking connections to other Wi-Fi networks, performing a factory reset, and resetting network settings. A common issue identified is the router's dual-band configuration, which can cause connectivity problems. The user successfully resolves the issue by separating the 2.4GHz and 5GHz networks on their TP-LINK router and changing the encryption from WEP to WPA, which restored Wi-Fi functionality.
Summary generated by the language model.
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