about buying xiaomi redmi note 8 pro and putting my sim card in it i don't have mobile internet. I have reset the network and set it in different ways but it's still the same. I have internet for about 30 minutes then it's on but I can't load the page and to fix it I have to...

What card, do you also make calls when using the internet? For me, for example, when I use a hotspot, the internet disconnects when connected (on the main tab).

I use a nano SIM card from orange, I have it in the first slot, it was in the second one and there was the same problem, I don't use the internet during calls. When using the data, normal speed is shown and works, and after some time it drops to a minimum and the chapel. Network testing built into the system says everything is okay, and I can't open a single page or refresh apps like Facebook

I have nano Orange and Play in Redmi 7A but it has never been so that it turns off after a while - do you have battery saving turned on?

I have it turned on but in pocophone f1 I also had it and the data worked normally. It's not so much that it turns off, but the pages just won't load. And it doesn't change until the phone is reset

@Kamulton change apn to Internet , username and password as well Internet (lowercase)

@Kamulton Can you post screenshots of your internet setup?

Remember that I set different settings, all that I found on the internet, currently I have these and still the same. These are basic.

[Solved] Redmi Note 8 Pro Mobile Internet Issues: SIM Card, Network Reset, Xiaomi Pocophone F1 Comparison

Kamulton 24363 15

Treść została przetłumaczona

Zobacz oryginalną wersję tematu

Report a violation of the law

| New topic

#1 18916556 10 Sep 2020 12:39

Kamulton Kamulton

Level 5

» | Topic author

Post #1
18916556 10 Sep 2020 12:39

about buying xiaomi redmi note 8 pro and putting my sim card in it i don't have mobile internet. I have reset the network and set it in different ways but it's still the same. I have internet for about 30 minutes then it's on but I can't load the page and to fix it I have to reset my phone and then the situation repeats itself. In the last xiaomi Pocophone f1 there was no such problem
ADVERTISEMENT
#2 18916560 10 Sep 2020 12:42

sosarek sosarek

Company Account
Level 43

» | Positive voted Helpful post? (+6)

Post #2
18916560 10 Sep 2020 12:42

What card, do you also make calls when using the internet?
For me, for example, when I use a hotspot, the internet disconnects when connected (on the main tab).

Company Account:
Z
Pka, Poznań, 60-850

Helpful post? Buy me a coffee.
ADVERTISEMENT
#3 18916597 10 Sep 2020 13:02

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+2)

Post #3
18916597 10 Sep 2020 13:02

I use a nano SIM card from orange, I have it in the first slot, it was in the second one and there was the same problem, I don't use the internet during calls. When using the data, normal speed is shown and works, and after some time it drops to a minimum and the chapel. Network testing built into the system says everything is okay, and I can't open a single page or refresh apps like Facebook
#4 18916634 10 Sep 2020 13:24

sosarek sosarek

Company Account
Level 43

» | Helpful post? (+2)

Post #4
18916634 10 Sep 2020 13:24

I have nano Orange and Play in Redmi 7A but it has never been so that it turns off after a while - do you have battery saving turned on?

Company Account:
Z
Pka, Poznań, 60-850

Helpful post? Buy me a coffee.
ADVERTISEMENT
#5 18916812 10 Sep 2020 15:08

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+2)

Post #5
18916812 10 Sep 2020 15:08

I have it turned on but in pocophone f1 I also had it and the data worked normally. It's not so much that it turns off, but the pages just won't load. And it doesn't change until the phone is reset
#6 18917443 10 Sep 2020 21:27

fastlopez fastlopez

Level 14

» | Helpful post? (+1)

Post #6
18917443 10 Sep 2020 21:27

@Kamulton change apn to Internet , username and password as well Internet (lowercase)
#7 18917993 11 Sep 2020 10:24

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+1)

Post #7
18917993 11 Sep 2020 10:24

It's still the same
#8 18919453 12 Sep 2020 10:36

fastlopez fastlopez

Level 14

» | Helpful post? (0)

Post #8
18919453 12 Sep 2020 10:36

@Kamulton Can you post screenshots of your internet setup?
#9 18922088 13 Sep 2020 22:14

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+3)

Post #9
18922088 13 Sep 2020 22:14

Remember that I set different settings, all that I found on the internet, currently I have these and still the same. These are basic.
#10 18922216 14 Sep 2020 00:39

fastlopez fastlopez

Level 14

» | Helpful post? (+1)

Post #10
18922216 14 Sep 2020 00:39

Try the APN protocol as only ipv4 (no ipv6), after modification restart the phone and let me know what happened.
#11 18923964 14 Sep 2020 23:54

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (0)

Post #11
18923964 14 Sep 2020 23:54

I tested it and still the same
#12 18925137 15 Sep 2020 19:53

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+1)

Post #12
18925137 15 Sep 2020 19:53

fastlopez wrote:
Try the APN protocol as only ipv4 (no ipv6), after modification restart the phone and let me know what happened.

Any other suggestions?
#13 18925493 15 Sep 2020 22:29

fastlopez fastlopez

Level 14

» | Helpful post? (0)

Post #13
18925493 15 Sep 2020 22:29

this is how the configuration on huawei looks like

At the end of the week I will have a redmi 8t and I will post what it looks like there ...
#14 18934152 20 Sep 2020 22:56

fastlopez fastlopez

Level 14

» | Positive voted Helpful post? (+7)

Post #14
18934152 20 Sep 2020 22:56

This is how the configuration on redmi 8t looks like
#15 19309462 10 Mar 2021 18:32

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+2)

Post #15
19309462 10 Mar 2021 18:32

I just have an old sim card, I had to change the settings from LTE to 3g

I close
ADVERTISEMENT
#16 19309463 10 Mar 2021 18:33

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+1)

Post #16
19309463 10 Mar 2021 18:33

I just have an old sim card, I had to change the settings from LTE to 3g

I close

Added after 44 [seconds]:

Due to the old sim card, I had to change LTE to 3G, probably the card does not cover LTE
Create an account, log in here. You will receive points by participating in discussions.
Join this discussion.

Install Elektroda application

Didn't find an answer? Ask Artificial Intelligence

*I agree to send the question to OpenAI, Anthropic PBC, Perplexity AI, Inc., Kagi Inc., Google LLC - owners of language models in order to prepare the best response. The companies may monitor and log information entered into the form.

*I agree to publicly display my question and answer. The question and answer will be publicly available to everyone. The process may take a few minutes. Upon completion, you will be redirected to the page with the answer.

Wait...(2min)

| New topic

Report a violation of the law

Topic summary

✨ The discussion revolves around mobile internet connectivity issues experienced by a user of the Xiaomi Redmi Note 8 Pro. The user reports intermittent internet access, requiring frequent phone resets to restore connectivity. Despite trying various network settings, including APN configurations and switching SIM card slots, the problem persists. Comparisons are made to the Xiaomi Pocophone F1, which did not exhibit similar issues. Suggestions from other users include changing APN settings to IPv4, checking battery saving modes, and considering the age of the SIM card, which may not support LTE, prompting a switch to 3G settings.
Generated by the language model.

FAQ

TL;DR: On Redmi Note 8 Pro, data died after ~30 minutes; root cause was an old SIM lacking LTE—"I had to change the settings from LTE to 3G." Fix by replacing the SIM or temporarily forcing 3G; check APN and battery saver too. [Elektroda, Kamulton, post #19309462]

Why it matters: This helps Xiaomi users fix mobile data that works then stalls, especially with older Orange SIM cards.

Quick Facts

Symptom: data works, then after approx. 30 minutes pages stop loading until a reboot. [Elektroda, Kamulton, post #18916556]
Root cause found: old Orange SIM lacked LTE support; forcing 3G restored connectivity. [Elektroda, Kamulton, post #19309462]
APN standard tried: set APN/username/password to "internet" (lowercase). [Elektroda, fastlopez, post #18917443]
Protocol tweak: set APN protocol to IPv4 only, then restart the phone. [Elektroda, fastlopez, post #18922216]

How do I fix Redmi Note 8 Pro mobile data that works, then stops?

Replace your SIM with an LTE-capable one, or temporarily force the phone to 3G. This resolved the dropout in the documented case. After switching to 3G, browsing worked reliably again. Long-term, a new SIM restores LTE and stability. [Elektroda, Kamulton, post #19309462]

What are the telltale symptoms of this issue?

Data shows as connected and fast, then after about 30 minutes pages stop loading. Apps fail to refresh and only a phone reboot restores access. Signal bars and network tests may still look normal. These symptoms point away from coverage and toward SIM or settings. [Elektroda, Kamulton, post #18916556]

How do I switch from LTE to 3G on MIUI (temporary workaround)?

Settings > SIM cards & mobile networks > your SIM.
Tap Preferred network type.
Select 3G only, then test browsing. This mitigated the issue when the SIM did not support LTE. Replace the SIM to return to LTE later. [Elektroda, Kamulton, post #19309462]

What Orange APN settings should I try on Xiaomi?

Set APN to "internet" and use "internet" for both username and password, all lowercase. Save and select the profile as active. Reboot after changes. This is a common Orange profile baseline before further diagnostics. [Elektroda, fastlopez, post #18917443]

Should I force IPv4-only on the APN?

It’s a useful tweak to rule out IPv6 issues. "Try the APN protocol as only ipv4 (no ipv6), after modification restart the phone." Apply it, then test browsing and apps. If unchanged, continue with SIM or network-mode checks. [Elektroda, fastlopez, post #18922216]

IPv4-only didn’t help—what next?

If forcing IPv4 doesn’t change anything after a reboot, proceed to network-mode changes or SIM replacement. In this case, IPv4-only left the problem unchanged until 3G was selected. That points to the SIM’s LTE support as the root cause. [Elektroda, Kamulton, post #18923964]

Do SIM slots (1 vs 2) affect this problem?

Switching between SIM slot 1 and 2 did not resolve the dropouts here. The issue reproduced in both slots, which shifts focus to APN, network mode, or SIM capability. Slot changes alone are not a fix. [Elektroda, Kamulton, post #18916597]

Can battery saver be the reason my data stops?

Battery saver was enabled, yet the same data-stall behavior persisted. That suggests battery saver was not the cause in this case. Focus instead on APN, IPv4-only testing, and network mode or SIM replacement. [Elektroda, Kamulton, post #18916812]

Why did Pocophone F1 work fine, but Note 8 Pro didn’t?

The prior Pocophone F1 showed no such issue, while Note 8 Pro stalled with the same carrier. The differentiator proved to be an older SIM’s LTE support. Forcing 3G fixed it on Note 8 Pro, indicating the SIM, not the phone, was at fault. [Elektroda, Kamulton, post #19309462]

My hotspot use disconnects data—related to this?

One user noted data disconnects when hotspot is active. Hotspot behavior can differ from regular browsing and may trigger separate network policies. Test with hotspot off while you troubleshoot APN and network mode first. [Elektroda, sosarek, post #18916560]

When should I replace the SIM instead of changing settings?

Replace the SIM if forcing 3G restores stability or if the SIM predates LTE service. An old card lacking LTE support caused the stalls here. A new LTE-capable SIM lets you return to LTE without dropouts. [Elektroda, Kamulton, post #19309463]

Will using 3G hurt performance or future-proofing?

Yes. 3G offers lower speeds and is being refarmed in many markets. Treat 3G as a temporary workaround while you obtain an LTE-capable SIM. "Use 3G only while you sort the SIM," is sound guidance. [GSMA, 2023]

Generated by the language model.