about buying xiaomi redmi note 8 pro and putting my sim card in it i don't have mobile internet. I have reset the network and set it in different ways but it's still the same. I have internet for about 30 minutes then it's on but I can't load the page and to fix it I have to...

What card, do you also make calls when using the internet? For me, for example, when I use a hotspot, the internet disconnects when connected (on the main tab).

I use a nano SIM card from orange, I have it in the first slot, it was in the second one and there was the same problem, I don't use the internet during calls. When using the data, normal speed is shown and works, and after some time it drops to a minimum and the chapel. Network testing built into the system says everything is okay, and I can't open a single page or refresh apps like Facebook

I have nano Orange and Play in Redmi 7A but it has never been so that it turns off after a while - do you have battery saving turned on?

I have it turned on but in pocophone f1 I also had it and the data worked normally. It's not so much that it turns off, but the pages just won't load. And it doesn't change until the phone is reset

@Kamulton change apn to Internet , username and password as well Internet (lowercase)

@Kamulton Can you post screenshots of your internet setup?

Remember that I set different settings, all that I found on the internet, currently I have these and still the same. These are basic.

Try the APN protocol as only ipv4 (no ipv6), after modification restart the phone and let me know what happened.

[Solved] Redmi Note 8 Pro Mobile Internet Issues: SIM Card, Network Reset, Xiaomi Pocophone F1 Comparison

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#1 18916556 10 Sep 2020 12:39

Kamulton Kamulton

Level 5

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Post #1
18916556 10 Sep 2020 12:39

about buying xiaomi redmi note 8 pro and putting my sim card in it i don't have mobile internet. I have reset the network and set it in different ways but it's still the same. I have internet for about 30 minutes then it's on but I can't load the page and to fix it I have to reset my phone and then the situation repeats itself. In the last xiaomi Pocophone f1 there was no such problem
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#2 18916560 10 Sep 2020 12:42

sosarek sosarek

Company Account
Level 43

» | Positive voted Helpful post? (+6)

Post #2
18916560 10 Sep 2020 12:42

What card, do you also make calls when using the internet?
For me, for example, when I use a hotspot, the internet disconnects when connected (on the main tab).

Helpful post? Buy me a coffee.
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#3 18916597 10 Sep 2020 13:02

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+2)

Post #3
18916597 10 Sep 2020 13:02

I use a nano SIM card from orange, I have it in the first slot, it was in the second one and there was the same problem, I don't use the internet during calls. When using the data, normal speed is shown and works, and after some time it drops to a minimum and the chapel. Network testing built into the system says everything is okay, and I can't open a single page or refresh apps like Facebook
#4 18916634 10 Sep 2020 13:24

sosarek sosarek

Company Account
Level 43

» | Helpful post? (+2)

Post #4
18916634 10 Sep 2020 13:24

I have nano Orange and Play in Redmi 7A but it has never been so that it turns off after a while - do you have battery saving turned on?

Helpful post? Buy me a coffee.
#5 18916812 10 Sep 2020 15:08

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+2)

Post #5
18916812 10 Sep 2020 15:08

I have it turned on but in pocophone f1 I also had it and the data worked normally. It's not so much that it turns off, but the pages just won't load. And it doesn't change until the phone is reset
#6 18917443 10 Sep 2020 21:27

fastlopez fastlopez

Level 14

» | Helpful post? (+1)

Post #6
18917443 10 Sep 2020 21:27

@Kamulton change apn to Internet , username and password as well Internet (lowercase)
#7 18917993 11 Sep 2020 10:24

Kamulton Kamulton

Level 5

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Post #7
18917993 11 Sep 2020 10:24

It's still the same
#8 18919453 12 Sep 2020 10:36

fastlopez fastlopez

Level 14

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Post #8
18919453 12 Sep 2020 10:36

@Kamulton Can you post screenshots of your internet setup?
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#9 18922088 13 Sep 2020 22:14

Kamulton Kamulton

Level 5

» | Topic author Helpful post? (+3)

Post #9
18922088 13 Sep 2020 22:14

Remember that I set different settings, all that I found on the internet, currently I have these and still the same. These are basic.
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#10 18922216 14 Sep 2020 00:39

fastlopez fastlopez

Level 14

» | Helpful post? (+1)

Post #10
18922216 14 Sep 2020 00:39

Try the APN protocol as only ipv4 (no ipv6), after modification restart the phone and let me know what happened.
#11 18923964 14 Sep 2020 23:54

Kamulton Kamulton

Level 5

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Post #11
18923964 14 Sep 2020 23:54

I tested it and still the same
#12 18925137 15 Sep 2020 19:53

Kamulton Kamulton

Level 5

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Post #12
18925137 15 Sep 2020 19:53

fastlopez wrote:
Try the APN protocol as only ipv4 (no ipv6), after modification restart the phone and let me know what happened.

Any other suggestions?
#13 18925493 15 Sep 2020 22:29

fastlopez fastlopez

Level 14

» | Helpful post? (0)

Post #13
18925493 15 Sep 2020 22:29

this is how the configuration on huawei looks like

At the end of the week I will have a redmi 8t and I will post what it looks like there ...
#14 18934152 20 Sep 2020 22:56

fastlopez fastlopez

Level 14

» | Positive voted Helpful post? (+6)

Post #14
18934152 20 Sep 2020 22:56

This is how the configuration on redmi 8t looks like
#15 19309462 10 Mar 2021 18:32

Kamulton Kamulton

Level 5

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Post #15
19309462 10 Mar 2021 18:32

I just have an old sim card, I had to change the settings from LTE to 3g

I close
#16 19309463 10 Mar 2021 18:33

Kamulton Kamulton

Level 5

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Post #16
19309463 10 Mar 2021 18:33

I just have an old sim card, I had to change the settings from LTE to 3g

I close

Added after 44 [seconds]:

Due to the old sim card, I had to change LTE to 3G, probably the card does not cover LTE
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Topic summary

The discussion revolves around mobile internet connectivity issues experienced by a user of the Xiaomi Redmi Note 8 Pro. The user reports intermittent internet access, requiring frequent phone resets to restore connectivity. Despite trying various network settings, including APN configurations and switching SIM card slots, the problem persists. Comparisons are made to the Xiaomi Pocophone F1, which did not exhibit similar issues. Suggestions from other users include changing APN settings to IPv4, checking battery saving modes, and considering the age of the SIM card, which may not support LTE, prompting a switch to 3G settings.
Summary generated by the language model.