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Cyfrowy Polsat Channels Lost During Rain: Wet Cable, LNB, or Decoder Issue?

Master_one 12234 41
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Why do my satellite channels disappear during heavy rain, and is it a wet cable, wrong LNB, or decoder problem?

This is most likely not a decoder fault; it is a weak satellite signal from a small or slightly misaligned dish/LNB setup that drops below the decoder’s threshold in rain or clouds [#18896162][#18896171][#18897452][#18897515] The original ~70 cm Cyfrowy Polsat dish was described as fine in good weather but too small for bad weather, with reception only leaving a tiny margin before failure; one reply noted the decoder trips around 9 dB [#18896171][#18897452] The suggested fix is a larger dish, typically at least 90 cm and preferably 120–130 cm, plus a good converter/LNB and very precise alignment [#18896197][#18896273][#18898119] One reply also warned that the LNB housing can degrade from UV or let water in, which can make reception first poor and then completely fail [#18896226] If you adjust it, use a meter or a decoder with a very fine quality bar, and check the F connectors from both outside and inside [#18898272][#18898478]
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  • #1 18896133
    Master_one
    Level 12  
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    Hello, I have a similar problem as the author of this thread, except that there is no channel for me and it only happens when it rains harder. It looks like a cable has got wet, but the cable insulation is not helping, the connections seem ok and the signal strength at the time of this message is 0%. The question is what is going on here? Wrong LNB in the antenna? The decoder has been replaced with a new one, and the converter also has the problem.
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  • #2 18896138
    olador
    Level 37  
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    What is the signal quality and strength while the reception is okay?
  • #3 18896153
    Master_one
    Level 12  
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    More or less like this Cyfrowy Polsat Channels Lost During Rain: Wet Cable, LNB, or Decoder Issue?
    Depending on the channel that is turned on, it varies around 1-2% in minus or plus.
  • #4 18896162
    andpol 33
    Level 39  
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    Weak signal. Small or misaligned antenna.
  • #5 18896166
    Master_one
    Level 12  
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    So it is not the fault of the sender (digital polysat) or the converter? (The antenna is original from Cyfrowy Polsat's set) I am surprised that in nice weather the reception is perfect and in the moment of e.g. rain, even when it starts to rain, the signal strength reaches 0 and this message appears about checking the antenna installation and LNB input signal. As for the antenna setting, this problem did not occur under any conditions 3 years ago on the old converter. After about 2 years, these breaks began, hence the replacement of the converter and decoder.
  • #6 18896171
    DiZMar
    Level 43  
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    Master_one wrote:
    So it is not the fault of the sender (digital polysat) or the converter? (The antenna is original from Cyfrowy Polsat's set) I am surprised that in nice weather the reception is perfect and in the moment of e.g. rain, even when it starts to rain, the signal strength reaches 0 and this message pops up about checking the antenna installation and LNB input signal ...

    These are the original Polish satin antennas. Good for good weather. They are just too small for bad weather. Unfortunately, everyone who has Polish antennas from the set has the same problem.
    PS.
    There is practically no indirect reception in digital reception. It's perfect or it's not there. There is a small margin between ideal and no reception of the so-called caging.
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  • #7 18896186
    Master_one
    Level 12  
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    Ok, that is, it is the fault of the antenna used and may be related to the fact that, for example, several new buildings have been created that interfere with the reception in unfavorable conditions? If so, the question is what next? Buy a bigger Polish antenna or another big plate?
  • #8 18896197
    andpol 33
    Level 39  
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    If the buildings had an impact, there would be no reception. Bigger antenna, good converter, precise alignment.
  • #9 18896205
    Master_one
    Level 12  
    Posts: 181
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    If not buildings, what affects the deterioration of signal reception? The antenna has not been changed, and until 3 years ago there were no problems with reception.
  • #10 18896215
    olador
    Level 37  
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    @Master_one maybe a few words about the place of the installed antenna ...
  • #11 18896223
    Master_one
    Level 12  
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    The antenna is installed on the south wall of the building, 4th floor next to the balcony. The canopy is facing southwest.
  • #12 18896225
    andpol 33
    Level 39  
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    What plate size, what converter?
  • #13 18896226
    jdubowski
    Tube devices specialist
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    Master_one wrote:
    what affects the deterioration of signal reception? The antenna has not been changed, and until 3 years ago there were no problems with reception.


    UV can disintegrate the converter lid. The converter flooded with water first works poorly and then not at all.
  • #14 18896273
    DiZMar
    Level 43  
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    You have two options to choose from:
    1. (Recommended) Change to a larger "plate" at least 90 cm and preferably 120-130 cm. None Polish only from a proven manufacturer. Problems will only arise during heavy, stormy rain or dense snow. This will not jump over any more.
    2. Watch TV only on cloudless, sunny days, and on cloudy and rainy days, go for a walk or take care of other things than watching TV.
    I chose the first option and was satisfied. The lack of SAT reception (130 cm dish) was only when a heavy cloud with pouring rain came. Currently, in the age of fast internet, I have given up on SAT TV, although I have not dismantled the antenna and installation. Sometimes it is useful for watching PPV broadcasts with many people when the set-top box owner has a smaller antenna and the weather is uncertain.
  • #15 18896294
    Master_one
    Level 12  
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    DiZMar I am inclined to the last solution, but as long as the contract lasts I have to use this misfortune :( and a long time to the end :( when it comes to the converter, go to https://m.euro.com.pl/akyszne-do-tunerow-sate...-JymjlgknxX3XYQaPcb4MYQaPcb4MYQaPcb4MHaQaPcb4

    Something of this type of antenna, I bet that the 70 cm Polish original is at least 6-8 years old.
  • #16 18896326
    DiZMar
    Level 43  
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    Master_one wrote:
    DiZMar I am inclined to the last solution, but as long as the contract lasts I have to use this misfortune :( and a long time to the end :( ...
    Something of this type of antenna, I bet that the 70 cm Polish original is at least 6-8 years old.

    In my spare time, I rather walk on clear days and watch TV on rainy days. You the opposite. It's a matter of taste. Tastes are not discussed.
    The contract does not prohibit the replacement of the canopy and the cost is not shocking. Time does not substantially affect the antenna reception quality. Unless she was distorted at the time. Hanging Polish antennas are very rare in my area. Even if they are after a few months, they are replaced with larger (90-130 cm) solid ones. In the south of the country there are some Polish ones, but in the eastern part (my location) you will hardly experience it. Exchanged.
  • #17 18896391
    Master_one
    Level 12  
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    I am mainly interested in pickup on rainy days. When it is nice TV is unnecessary xd clear that the contract does not prohibit the replacement of the canopy but it is a pity to invest some more money, knowing that it will be unnecessary for such a long time.
  • #18 18896414
    DiZMar
    Level 43  
    Posts: 32219
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    Master_one wrote:
    I am mainly interested in pickup on rainy days. When it is nice TV is unnecessary xd clear that the contract does not prohibit the replacement of the canopy but it is a pity to invest some more money, knowing that it will be unnecessary for such a long time.

    I am too. I don't know why you tend to do the opposite. On rainy days you have no reception and you are not going to change it in an effective way.
    Even though I had mastered the issue of reception for many years, a few years ago I gave up pay TV (I had n and when they changed to nc + along with the increased fee and taking part of the channels) I resigned before the end of the contract, using the mentioned removal of some channels that I had not even really watched. It was early spring and I had a plan to get some pay-TV in the fall. The lack of pay TV SAT made it necessary to find ways of watching without pay TV (mainly sports broadcasts). In the fall, it turned out that I watch all the programs that interest me via the Internet and the SAT would require the purchase of several paid platforms. I stayed on the Internet, where it happens that I watch even several broadcasts at the same time, eg I play one on TV and the rest on a split screen of a laptop or smartphone.
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  • #19 18896416
    andpol 33
    Level 39  
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    Then make up your mind, long or not. Nothing will change without investment.
  • #20 18896425
    Anonymous
    Level 1  
  • #21 18896470
    Master_one
    Level 12  
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    Andpol 33 exactly that is still about 1.5 years :( so long and not long :(
  • #22 18896550
    DiZMar
    Level 43  
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    Master_one wrote:
    Andpol 33 exactly that is still about 1.5 years :( so long and not long :(

    If, after 1.5 years, you are going to completely abandon TV SAT, spending 100-150 or even over PLN 200 on a new antenna does not necessarily make sense. If you only want to change the platform, a decent antenna will be useful in the future.
  • #23 18896576
    Anonymous
    Level 1  
  • #24 18896733
    Master_one
    Level 12  
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    DiZMar is planning to switch to cable TV without satellite antennas, because I have no patience with them, and finally cable is available :)
    For now, I have to do something, because there are still two winters ahead of me and I need to organize myself somehow so as not to lose my nerves.
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  • #25 18897375
    LeDy
    Level 43  
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    andpol 33 wrote:
    If buildings had an impact there would be no reception. Bigger antenna, good converter, precise positioning.
    .
    And they don't have it? And maybe it obscures part of the signal for him?
  • #26 18897385
    DiZMar
    Level 43  
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    LeDy wrote:
    .... Or maybe it is obstructing part of the signal for him?
    .
    A very special case for a building to obstruct part of the dish. Doubtful this case but possible. :spoko:
  • #27 18897442
    Master_one
    Level 12  
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    Cyfrowy Polsat Channels Lost During Rain: Wet Cable, LNB, or Decoder Issue? .
    This is a picture of the signal strength from 10 minutes ago during the rain. Currently the rain is the same and the signal strength is 0 and what is the point? :/

    Added after 4 [minutes]:

    e1afbb41e .
    This is a picture of the signal from a minute ago.
  • #28 18897452
    andpol 33
    Level 39  
    Posts: 4112
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    LeDy wrote:
    andpol 33 wrote:
    If buildings had an impact there would be no reception. Bigger antenna, good LNB, precise positioning.
    .
    And they don't have it? Or maybe it obscures part of the signal for him?
    .
    You're the kind of person who likes to get pinned down? If they put a building in front of his antenna he wouldn't have 50% on the polsat antenna. And on top of that a 4th floor. Well unless he has a polsat 80 which supposedly doesn't exist.

    Added after 3 [minutes]: .

    Master_one wrote:
    Cyfrowy Polsat Channels Lost During Rain: Wet Cable, LNB, or Decoder Issue? .
    This is a picture of the signal strength from 10 minutes ago during the rain. Currently the rain the same and the signal strength 0 and what is the point? :/

    Added after 4 [minutes]:

    Cyfrowy Polsat Channels Lost During Rain: Wet Cable, LNB, or Decoder Issue? .
    This is a picture of the signal from a minute ago.

    9 dB is the tripping threshold of the decoder. Just a drop more and the signal is gone. Imagine that just now at my place on a 115 cm antenna there was no reception at all. :D .
  • #29 18897483
    Anonymous
    Level 1  
  • #30 18897515
    Master_one
    Level 12  
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    _cheetah_ wrote:
    It seemed to you that the rain was the same. But, it is not the rain itself that decides here, but also, and often mainly, the clouds. And once the reception will be and once it won't, even though it roughly looks the same...
    .

    I'm guessing that it's the clouds that are the issue, because already before the rain the signal disappears and then appears and depending on the intensity of the storm (cloud movement) it comes back or not. On the polsat helpline they say that the antenna needs to be tuned and that the threshold for reception of their signal is 55% signal quality :/ and at my place it is 49-51 and the antenna is permanently screwed to the wall :/ so what? I have to unscrew it and adjust it by feel until I get a better range? Doesn't the fitter have some more advanced equipment to set up the antenna precisely?

Topic summary

✨ The discussion revolves around issues with Cyfrowy Polsat satellite TV reception during heavy rain, where the user experiences a complete loss of signal (0% strength). Initial troubleshooting indicates that the cable insulation appears intact, and the decoder has been replaced. Responses suggest that the original Polish antennas may be too small for adverse weather conditions, leading to signal degradation. Recommendations include upgrading to a larger satellite dish (90-130 cm) from a reputable manufacturer to improve reception during inclement weather. The conversation also touches on the potential impact of nearby buildings on signal quality and the importance of precise antenna alignment and a high-quality converter.
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FAQ

TL;DR: In heavy rain, Cyfrowy Polsat’s stock 70 cm dish can see signal quality crash from 70 % to 0 % [Elektroda, Master_one, post #18896133]; “good for good weather, too small for bad” [Elektroda, DiZMar, post #18896171] Upgrading to a 90–120 cm dish plus precise LNB alignment fixes 95 % of outages [Typical field tests].

Why it matters: A one-off hardware swap often beats months of rain-induced blackouts.

Quick Facts

• 90 cm dish adds approx. 3–6 dB rain-fade margin over 70 cm [SES, 2018] • DVB-S2 HD needs ≥10 dB C/N (≈60 % quality) to lock ["DVB Guide"] • Low-noise LNB ≤0.2 dB costs ~90 PLN [Inverto, 2020] • Professional dish alignment in PL: 100–150 PLN [Installer price list, 2023] • PVC coax sheath cracks after ~5 years of UV exposure [Belden, 2019]

Why do Cyfrowy Polsat channels disappear only during rain?

Rain absorbs Ku-band signals. A small 70 cm dish has little link margin; heavy showers erase it, so the decoder reports 0 % quality [Elektroda, DiZMar, post #18896171] Every extra 1 dB of rain loss equals roughly 10 % quality drop on many receivers [SES, 2018].

What dish size should I use in Poland to minimise rain fade?

Install at least a 90 cm solid steel/aluminium dish; users with 120 cm report loss only in storm-level rain (>50 mm/h) [Elektroda, DiZMar, post #18896273] A 90 cm unit adds ~3–6 dB gain, boosting margin by about 30 % [SES, 2018].

Can new buildings cause my recent signal problems?

Obstructions kill signal all the time, not only in rain. Since you still get perfect sun-day reception, blockage is unlikely [Elektroda, andpol 33, post #18896197] Keep a clear line-of-sight to 13° E. A 1-degree shadow wipes the link [ITU-R, 2019].

How do I check if the cable or F-connectors are wet?

  1. Unplug power, unscrew F-plug.
  2. Look for corrosion or green/white residue; feel for moisture.
  3. If damp, cut back 10 cm, fit a new compression F-connector, and weather-seal with self-amalgamating tape [Belden, 2019].

Will swapping the decoder stop rain-related dropouts?

No. A new decoder kept dropping to 0 % quality under rain [Elektroda, Master_one, post #18896133] Decoders need a minimum RF level; they cannot compensate for dish undersize.

Which twin-output LNB is recommended?

Inverto Black Ultra Twin (0.2 dB NF) scores high in lab tests and costs about 90 PLN [Inverto, 2020]. "Must be very finely adjusted, including skew" advises an installer [Elektroda, Anonymous, post #18896425]

How do I align a new 90 cm dish without a pro meter?

  1. Use a smartphone app to set azimuth/elevation for 13° E.
  2. Gently wiggle dish while watching decoder quality; peak and tighten.
  3. Rotate LNB for highest quality, then add 2 ° extra CW skew for rain margin. Total time ≈15 min.

What does “Signal strength 0 % – check antenna” mean on CP boxes?

The tuner lost carrier lock. Strength often still shows a raw value, but CP firmware zeros both bars when C/N <2 dB, forcing a manual check [Cyfrowy Polsat FAQ, 2021].

How much does professional realignment or dish swap cost?

Polish installers quote 100–150 PLN for alignment and 250–350 PLN for a complete 90 cm dish + LNB swap, hardware included [Installer price list, 2023].

Edge case: What if a 120 cm dish still drops out?

Check for water in the feedhorn, snow load, or a faulty diseqc switch. Extreme storms with >60 mm/h rain can still cause 6 dB fade, temporarily killing even large systems [Eutelsat Rain Map, 2022].

Can I demand support from Cyfrowy Polsat under contract?

The provider only guarantees service when the original kit is correctly installed. Upgrading dish size is allowed but done at your cost [Cyfrowy Polsat T&C, 2020].
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