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[Solved] The acer laptop said "Locking" and won't turn on.

Dven 39066 19
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  • #1 18919260
    Dven
    Level 5  
    The case is as follows: I was watching a movie from the internet on my laptop and at some point the situation described above just happened, and the computer died. It does not turn on, the diode blinks instead of lighting when you try to turn it on. I hadn't been downloading anything for the last few days at least, so if it were a question of that, I think something would have happened sooner. I did not find any information about such a problem on the internet, because from what I saw other people's laptops also displayed this message, but they could be turned back on. I tried removing the battery and starting on the cable itself (then it did not try to turn on at all, the diode did not even flash), it did not work. It currently lies without a battery and without a cable. It must be added that the laptop is already old, because I think it has accumulated around 10. Normally, I wouldn't care so much and assume that he just fell, but this "blocking" is making me tired.
    I am asking for help, I do not know anything about it and I will be very grateful for every tip.
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  • Helpful post
    #2 18919371
    prosiak_wej
    Level 39  
    What laptop model? The message came from Windows like when shutting down?
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  • #4 18919388
    dufek
    Level 32  
    Did you find a photo / picture with this message on the internet?
    If so, please include it in the post.
  • #5 18919390
    Dven
    Level 5  
    sk1977 wrote:
    Show a picture of this message.

    Unfortunately, I am not able to, because the whole action lasted a few seconds and the computer cannot be turned on anymore. I found a similar one on the internet, I think it looked like that.
    The acer laptop said "Locking" and won't turn on.

    I do not know if this image is glued in correctly, I am using the site for the first time

    Added after 57 [seconds]:

    dufek wrote:
    Did you find a photo / picture with this message on the internet?
    If so, please include it in the post.


    Something like The acer laptop said "Locking" and won't turn on.
  • #6 18919397
    dufek
    Level 32  
    Is battery charging working?
    Can you connect another power adapter?
  • #7 18919398
    Dven
    Level 5  
    prosiak_wej wrote:
    What laptop model? The message came from Windows like when shutting down?


    Honestly, I have no idea what model exactly and I don't know where to check it. I think it looked like such a message, a photo in the responses.

    Added after 15 [minutes]:

    dufek wrote:
    Does battery charging work?
    Can you connect another power adapter?

    Seems to be working. It looks like the battery is charged. Unfortunately, I do not have another power supply.
  • #8 18919436
    dufek
    Level 32  
    Dven wrote:
    I think it works.

    Meaning?
    A diode is lit on the power supply housing.
    The charging diode on the laptop casing starts to light after connecting the power adapter?
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  • #9 18919439
    Dven
    Level 5  
    dufek wrote:
    Dven wrote:
    Seems to be working.

    Meaning?
    A diode is lit on the power supply housing.
    The charging diode on the laptop casing starts to light after connecting the power adapter?


    Okay, no, my mistake. The power supply gives nothing, just the battery was still charged.
  • #10 18919442
    dufek
    Level 32  
    Dven wrote:
    the battery was still charged

    How do you know that?
  • #11 18919445
    Dven
    Level 5  
    dufek wrote:
    Dven wrote:
    the battery was still charged

    How do you know that?

    Well, I can't say one hundred percent, but the laptop was constantly plugged in and always had a full battery, so even after the power cut, it should still last a lot.
  • #12 18919454
    dufek
    Level 32  
    Dven wrote:
    I was watching a movie from the internet on my laptop

    At this point, the power supply ended its life, the battery was discharged and Windows automatically shut down the system.
    At the moment you do not have a charged battery and the power supply is damaged.
    This is the most likely scenario.
  • Helpful post
    #13 18919455
    Bródka

    Level 42  
    Dven wrote:
    it always had a full battery, so even with the power cut off, it should last for quite a while.

    After 10 years?
    Have you ever changed batteries in it?
    Helpful post? Buy me a coffee.
  • #14 18919460
    Dven
    Level 5  
    dufek wrote:
    Dven wrote:
    I was watching a movie from the internet on my laptop

    At this point, the power supply ended its life, the battery was discharged and Windows automatically shut down the system.
    At the moment you do not have a charged battery and the power supply is damaged.
    This is the most likely scenario.

    I see. But wouldn't it just show a "Shutdown" message or something like that? How do you turn off your computer normally?

    Added after 1 [minutes]:

    Bródka wrote:
    Dven wrote:
    it always had a full battery, so even with the power cut off, it should last for quite a while.

    After 10 years?
    Have you ever changed batteries in it?

    No, most of that time the battery was not used at all and it ran on the power supply itself. I have been using batteries for about 4 years. I don't know if it's a lot, but nothing happened to the laptop so I wasn't worried about it.
  • Helpful post
    #15 18919471
    dufek
    Level 32  
    What system is in the laptop?
  • #16 18919472
    Dven
    Level 5  
    dufek wrote:
    What system is in the laptop?

    Windows 10
  • Helpful post
    #17 18919624
    dufek
    Level 32  
    With this unfortunate system, these are not such circuses I have seen.
    I will ask the question again, is there any glowing / blinking LED in the laptop when the battery is inserted and after connecting the power supply (without turning on the laptop)?
  • #18 18919721
    Dven
    Level 5  
    dufek wrote:
    With this unfortunate system, these are not such circuses I have seen.
    I will ask the question again, is there any glowing / blinking LED in the laptop when the battery is inserted and after connecting the power supply (without turning on the laptop)?

    No, nothing is glowing.
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  • Helpful post
    #19 18920192
    dufek
    Level 32  
    Dven wrote:
    I tried removing the battery and running on the cable itself

    Dven wrote:
    No, nothing is glowing.

    The two facts above indicate a damaged power supply or its cord.
  • #20 18921503
    Dven
    Level 5  
    Probably a broken cable.

Topic summary

The discussion revolves around an Acer laptop that displays a "Locking" message and fails to power on. The user reports that the laptop died while streaming a movie, and attempts to restart it have been unsuccessful, with only a blinking diode indicating power issues. Various troubleshooting steps were suggested, including checking the power supply and battery status. The user confirmed that the battery was charged but later indicated that the power supply might be faulty, as no LEDs lit up when connected. The laptop is approximately 10 years old, and the user has not replaced the battery in that time. The consensus among responders is that the power supply or its cable is likely damaged, leading to the laptop's failure to turn on.
Summary generated by the language model.
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