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Title: Windows 10 on ASUS Laptop - Saving as File Instead of Printing (Printer Setup Issue)

Doominus 40134 9
Best answers LABEL_AI_GENERATED

How do I stop Windows 10 from saving print jobs to a file instead of sending them to the printer?

Uncheck the “Print to file” option and make sure the printer’s port is not set to a file port [#18951421][#18953015] If the printer still produces a file instead of printing, open the printer port settings and verify that it is not marked as FILES [#18956148] The behavior across multiple programs points to a system/printer configuration issue rather than a browser-specific one [#18952981]
AI summary based on the discussion. May contain errors.
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  • #1 18951395
    Doominus
    Level 34  
    Posts: 3399
    Help: 163
    Rate: 390
    Hello.

    I was asked to set up the printer on an asus laptop (I don't have it, I don't know the model) with a win 10 system.

    The printer is in the system, it is also set by default, when printing from the notepad, I select it again to be sure ... and the system wants to save it as a file.

    I removed the fax and other unnecessary garbage from the printers and restarted the system.
    It is still the same.
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  • #2 18951421
    viktor1950
    Level 30  
    Posts: 1100
    Help: 160
    Rate: 376
    Title: Windows 10 on ASUS Laptop - Saving as File Instead of Printing (Printer Setup Issue)
    When selecting a printer, you have the option "print to file" uncheck it.
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  • #3 18952794
    Doominus
    Level 34  
    Posts: 3399
    Help: 163
    Rate: 390
    Should I select it?
    Because it is decorated just like in this picture.
  • #4 18952852
    Karol_Gucio
    Level 7  
    Posts: 125
    Help: 1
    Rate: 24
    Does the same thing happen when any other source is printed? e.g .: how do you do ctrl + p in the browser
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  • #7 18953015
    leonov
    Level 43  
    Posts: 8917
    Help: 1039
    Rate: 2247
    What do you have in your port settings? Maybe you have marked as in the photo?

    Title: Windows 10 on ASUS Laptop - Saving as File Instead of Printing (Printer Setup Issue)
  • #8 18953061
    winmap
    Level 38  
    Posts: 5195
    Help: 361
    Rate: 753
    I had a similar problem with the hp printer. Maybe it's a sheet metal matter, but I forgot to open the flaps where the printout comes out.
  • #9 18956148
    Doominus
    Level 34  
    Posts: 3399
    Help: 163
    Rate: 390
    was the port set to files.

    Now what about the scanner, the only option I see in the system is to install the scan tool.
    Only it does not see the printer and in the options it has no choice
  • #10 18957363
    viktor1950
    Level 30  
    Posts: 1100
    Help: 160
    Rate: 376
    The drivers install a special program for the scanner. See if there is no in the Start menu. I have a Canon, it is a folder in the "Canon Utilities" menu and in it a scanner program.
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Topic summary

LABEL_AI_GENERATED
The discussion revolves around a user experiencing issues with a printer setup on an ASUS laptop running Windows 10, where print jobs are being saved as files instead of printing. The user confirmed that the printer is set as default and is online, but all print attempts from various applications result in the same issue. Suggestions from other participants include unchecking the "print to file" option, checking port settings, and ensuring that the necessary updates and drivers are installed. Additionally, there are mentions of troubleshooting related to scanner functionality and driver installation for specific brands.
AI summary based on the discussion. May contain errors.
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