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[Solved] Acer Nitro 5: Solve EFI Shell Issue & Disable – Keep Files After System Updates

Chyczevzky 18069 9
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  • #1 19230432
    Chyczevzky
    Level 4  
    Hello,
    I'll admit right away that I know absolutely nothing about computers. Some system updates etc have been done on my Acer Nitro 5 laptop. After turning on the laptop, this screen is shown. I don't know what to do next. Is the system still where it was and is everything that was on the disks still there? Please help me quickly!
    Acer Nitro 5: Solve EFI Shell Issue & Disable – Keep Files After System Updates
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  • #3 19231495
    Chyczevzky
    Level 4  
    And how could I get in there, any commands to enter?
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  • #5 19236310
    Chyczevzky
    Level 4  
    I need a password to enter the bios, but I don't know what it is. There are some generators of these passwords but I don't trust them too much.

    Added after 25 [minutes]:

    I have one more question, should I do this? Refreshing the system by turning the laptop on and off. Would this help me and would the laptop then turn on normally, i.e. straight to windows?
  • #6 19236439
    safbot1st
    Level 43  
    You mean reset BIOS settings? I don't think anything here will help.
    EDIT.
    Did you have a BIOS password already set up?
    Does the F12 key (boot menu call) work?
    Do you remember exactly that update that damaged your computer?
    Was it a BIOS update?
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  • #7 19236601
    Chyczevzky
    Level 4  
    I don't remember these updates anymore. I talked to a friend who knows a bit about this and he said that this update kicked the startup files from the system. And even refreshing the system, i.e. I wrote earlier, nothing can be done because it simply does not fire.
  • #8 19236625
    safbot1st
    Level 43  
    Agreement. Booting the system does not work, but where did the BIOS password come from?
    I found a solution but it's hopeless.
    There are threads online with the same problem.
    One guy ripped his important files from a hard drive somewhere to another computer.
    Disk physically disconnected from the 'broken' pc and connected to another.
    After rescuing the data, he performed a 'system restore with data loss' using Acer's built-in recovery.
    So actually the so-called 'format c:'.
    The worst possible solution. Probably different,
    the only question is how much faster...
  • #9 19236681
    Chyczevzky
    Level 4  
    Well, thank you anyway for the response, I close the post, and rather put a new system from the flash drive.
  • #10 19236685
    Chyczevzky
    Level 4  
    Well, thank you anyway for the response, I close the post, and rather put a new system from the flash drive.

    Added after 1 [minutes]:

    Setting up, repair using a system downloaded to a flash drive.
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Topic summary

The discussion revolves around an Acer Nitro 5 laptop that is encountering an EFI Shell issue after system updates. The user is uncertain about accessing the BIOS/UEFI settings due to a password requirement and is concerned about data loss. Responses suggest checking the BIOS settings and using the F12 key for the boot menu. A potential solution involves disconnecting the hard drive to recover important files before performing a system restore, which may result in data loss. Ultimately, the user decides to install a new operating system from a flash drive as a resolution.
Summary generated by the language model.
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