The NitroSense app for the Acer Nitro laptop stopped functioning three months post-purchase, with users unable to launch it even with administrative privileges. Suggested troubleshooting steps included uninstalling and reinstalling the app, which proved ineffective for some users. One user reported that the app fails to work after every Windows system update, requiring repeated uninstallation and reinstallation. Another user found success by extracting a file and running the setup. Additional requests for specific model identification were made to provide more tailored assistance. Summary generated by the language model.