Using Orange 4G Home Internet & TCL LINKHUB for PS5 Online Gaming: NAT Issues & Cancellation Policy

Good day.
I am writing on behalf of my nephew. He wants to buy internet from Orange. It is 4G Home Internet for 59.99 / month. For this TCL LINKHUB HH130V1 LTE Cat13 Home Station + LTE antenna with 10m cable (White, White). There would be an additional installment of PLN 20 for this device, in the contract for 2 years.
And now the most important thing. It is mainly used for PS5 to play some games online. Will it work? The problem is supposedly with NAT. I called the hotline today and unfortunately the nice lady had no idea if I was talking (I was also a little bit). It only stated that if it did not work, you can resign within 14 days. In the past, you had to pay extra for your subscription to make it work.
What does it look like now?

And why Orange and with this Alcatel and the antenna of the trader from Nowa Jastrzabka? You can start ORANGE tests on the phone, check signal parameters, eNB, CIDs using the application https://play.google.com/store/apps/details?id=cz.mroczis.netmonster&hl=pl show screenshots from it and speedtests, provide a hotspot from the phone and check how the CONSOLE and games on it work in the mobile internet service from Orange or other operators. What's the location?

Mogilno, Skłodowskiej Street, Kuyavian-Pomeranian Voivodeship.
He connected a phone with the Internet from Orange, because he has a pre-paid number and the console does not work with it. He insisted on Orange, because his phone works well and it makes me tired to test it.

And what does it mean that the phone works well, what speed does it reach in Orange at home? Subjective feelings are irrelevant, you need to have knowledge about it, do the tests as I wrote, show the results that need to be interpreted. Well, check first of all in games, in Orange NAT 3 is a problem. Other operators must also be tested, just in Mogilno in this location NetWorks operators are not a dream subject, ORANGE uses the station under the T-mobile license at Przemysłowa 3 from aggregation LTE2100 + 1800 + 800 bands.
This TCL / Alcatel should aggregate these bands, but in games it is best to use one forced on the router, unfortunately this router does not have the ability to force a specific LTE band, generally it is a poor manufacturer's router, problematic equipment for a week only in the Orange offer, practically unknown and the antenna too he is not crazy.
In Orange, the purchase of a permanent public IP for PLN 18.45 / month helped with NAT problems.
But this is a secondary topic, first let the application do tests, as I wrote, it will show a screen from it and speedtest.
In Mogilno, you can use another operator with a much better infrastructure.

Thank you gentlemen.
He insisted on Orange because of the 250 GB included in the package. Maybe the subjective feelings are not reliable, but I have a number in Plus and there is a tragedy in this location, so we do not take it into account. It's not about the speed anymore, because now we have a 10 Mb radio and we are doing it. If it was about 15 Mb / s it would be acceptable.
I can do the tests you asked for later, but I need to borrow a phone from him. When I see him, I'll do it.
However, I could ask you to refer to this unfortunate NAT first, because even if this internet was great, and this NAT would create some problems, we give up this option altogether.
Sometimes, when there are problems with this radio, it connects the phone to the computer and network games work without any problems. However, the console shows NAT3 and lime.

And have you checked how the console works in games on this Plus from you? NAT3 in Orange does not necessarily mean that it will be the same for other mobile operators. And as for the speed, it is the optimal operator, the base station with decent transmission with aggregation of 4 LTE bands, not overloaded allows LTE to reach 300-400Mb / s. And in this location it is definitely not a Plus.

I have an iPhone in Plus and it currently has something like that, so it doesn't make sense if I turn off LTE, it's even better, but slightly:

In the past, all the household members had numbers in Plus, now only me is left, but I do not use the Internet here, so this "huge" speed does not bother me too much.

And the rest use which operator? Plus on LTE, probably from the long-range LTE900, hence such results, this band is jammed to amen and has a width of 5MHz, only LTE2600 and LTE1800 are counted each at 20MHz, they are at the Plus station at Padniewska 1 in addition to LTE900, the station on Witosa 1 also has LTE2600 + 1800 + 900.
And the mobile one can work like this https://www.speedtest.net/my-result/a/7921072443 and Plus a bit worse https://www.speedtest.net/my-result/a/7921078228
in LTE2600 + 1800 aggregation, of course with optimal signal parameters on the latest equipment.

Everyone else in Orange.
Something like this Plus on Padniewska works poorly, because I have about 700 meters of this antenna, and 1-2 lines on my phone. As we all had in Plus, there was such poverty on all phones.
I could buy some better equipment for this Orange and take it to the test, it's just a pity of money for something that will not work, and only Orange has such a large data package, now even 250 GB.
I thought that by calling Orange I would find out something technical, but unfortunately I was disappointed with this conversation, so I started this topic.

And you don't know any other operator besides Orange and Plus? Orange is an additional 250GB it has been for a week, 500GB in total for PLN 60 without hardware.
T-mobile for PLN 70 has internet without a data limit from DL up to 90Mb / s, but the subscription price includes a router, e.g. MC801a, i.e. a 5G router, and LTE with aggregation of 4 LTE bands MIMO4X4 QAM256 for PLN 119, the router itself is worth 900-1000 PLN, so what is it about Orange with this weak TCL for PLN 240 in installments of PLN 10 each, T-Mobile uses the same base stations as Orange.
Play, in turn, has 500GB for PLN 70, but a wide offer and a selection of the latest LTE / 5g equipment at very good prices, in Mogilno 3 base stations with LTE2600 + 2100 + 1800 + 800 aggregation, the closest PADNIEWSKA 1, transmission via 1110Mb / from the fiber optic node located at Betonowa2, this station also has 5G2100 DSS with LTE2100, it is possible that it is also on Padniewska, the third station with LTE2600 + 2100 + 1800 + 800 is on 900-Lecia 31, transmission via radio line 1107Mb / s from Concrete Street .
With this location and distance from base stations, the range of all operators on the range and free LTE800 bands for Orange, T-mobile or Play and LTE900 Plus at home, therefore, external, directional 1800-2600MH antennas or external CPE LTE access points are used for the router / 5g.
Therefore, the tests should always be performed outside on the phone with the NetMonster application or, if it is IoS, then with the Field Test https://www.pokoleniasmart.pl/field-test-w-ios-14-doczekal-sie-zmian-jest-lepiej / with the service code.
There is no need to count on the support of consultants, because for this you need knowledge. Choosing the correct operator, offer, equipment allows the mobile to achieve satisfactory results, I showed you speed tests at my place.

I'm a gingerbread man, the further into the forest, the more trees.
The first thing I did some time ago was to contact T-Mobile, I wanted "Internet Home L". But on the hotline, I heard that the "unlimited internet" service at my location is not available. I even bought a card with internet for a trial and the internet even worked nicely on my phone. During the conversation I was then offered internet with some limit at the same speed, but with no data limit, I was refused and I gave up T-mobile.
Regarding Play, I see 400GB for PLN 80 and 500GB for PLN 120.
If this Play was at the price you indicated, maybe I would buy a card and test it, because I didn't have a card from Play yet.

As I write that PLAY has 500GB for PLN 70, I do not throw my words into the wind, I am not an uneducated operator's consultant. You have tried all of them, but not the operator with which 100GB is now pre-paid for free and the only cost is a renewed card for PLN 5 https://www.play.pl/kampanie/100gb/, ideal for testing, in addition, the one that the competition leaves for as far as infrastructure is concerned, it has been this way in Mogilno for a long time. https://nowy.play.pl/cart/ 500GB subscription is PLN 70 / month and there is a fee of PLN 20 x 24 months for B628, i.e. a total of PLN 90 / month, the cost of the router is PLN 480 plus PLN 49 for the start, in total PLN 529 for a router.

matek451 wrote:

... I am not an uneducated operator consultant ...

It never crossed my mind.
I will buy such a card somewhere and see how it will work on the phone.
Thank you.

Do the tests, I have access to Neozdrada with DL about 5-7Mb / s, so I have always mobile and in Play I run, for example, 20 such cards, renew with 100GB for free and use them sequentially and on many devices, I buy them at wholesale PLN 3.5-4, I register on line and launch this package in the p24 application. And I have bought LTE / 5g routers many and different. BTS Play 500m from me, not overloaded and cool, so I have a practically constant connection of 300 / 50Mb / s.

And this card can be bought in the Play store and will be 100GB on it?

Now I have made the Internet available from Plus for this console for trial and NAT 3 is also available and online gameplay is impossible.

No, you bought the card in the PLAY store, it looks like this https://allegro.pl/oferta/starter-na-karte-play-odnowa-5-zl-microsim-nano-11153820564, register, download the p24 application on the phone, add it in the application, this number from the starter and then you run it in the app, 100GB for free.
Check out Play and T-Mobile for this NAT3 by the way. And those 100GB will be useful anyway, the price of PLN 5 for a starter, so no cost.

Ok, thanks for your time.
Just out of curiosity, I charged this test T-mobile card for PLN 5 and I have 2 GB on it and after making the internet available to the console, there is a NAT 2 network type, so I guess you could play, but I haven't checked it yet. But I think it would be ok. The speed of the console showed something like 20Mb / s.
I will check the situation with Play later and I will contact you on this topic.

Do the tests, we'll see what's next, the topic, as you can see, is not so obvious and requires knowledge and tests.

Exactly. I thought that you just take the equipment from the operator, plug it in and everything works as it should.
If it turns out that the console also does not work properly with this Play, I will try again with T-mobile.

And every router is such a possibility?

If it has DMZ and UPnP, yes, but often in games it is recommended to open many ports and redirect them, then you need a public IP with external access, available in Orange, Plus. Payable additionally.

I did the tests I was about to do. I don't know if there are too many of these pictures.
T-Mobile on the balcony:

Play on the balcony:

I Play in the apartment, the phone on the windowsill:

Can I have an interpretation of these results?

It took you some time to realize that Play is the leader of LTE in Mogilno, although I knew about it from the beginning and I suggested to you, the test outside shows a connection with Padniewska 1, aggregation LTE2600 + 1800 or LTE2100, signal parameters on them are correct, much better than T-mobile from Przemysłowa to LTE2100. Speedtest shows practically everything, it only remains to test Play in games on the console.

That's right. Now I know what to expect.
Thanks to colleagues @ matek451 and @_cheetah_ for contributing to the topic.
Maybe someone will find this information useful, but in my case network games on PS5 do not work with Plus and Orange (NAT 3) operators, and they work with T-Mobile and Play (NAT 2), at least when the Internet is available to the console from the phone .

That there is NAT2 with Play, I know because the son-in-law of an avid player uses the PS5, of course, the Internet in Play I provide him with speeds of 300 / 60Mb / s, on the pre-paid new 100GB starters bought in wholesale for PLN 3.5.
For you, Play is unrivaled, specific equipment with the aggregation of 4/3 LTE QAM256 bands and the Dual LTE1800-2600MHz antenna for it should show the potential of this operator.

I was in the Play showroom, I was offered the Huawei B535 or the ZTE MF 286D. In my case, would it work?

No, B535 is a weak router with aggregation of 2 LTE QAM256 bands, and MF286d aggregates 3 LTE QAM256 bands, but it works in SISO on the external antenna connectors. B628 is taken, the 500GB offer looks like this https://www.play.pl/dlaciebie/produkty/huawei...wei-4g-cpe-pro-2/?oid=4012575399&limited=true a 200GB yes https://www.play .pl / dlaciebie / products / huawei / huawei-4g-cpe-pro-2 /? oid = 4012575869 & limited = true overall 200GB subscription costs PLN 50 per month and router fee PLN 20 for 2 years, i.e. PLN 480 plus PLN 49 for start in total PLN 529. The one with 500GB is PLN 20 more expensive. The router aggregates 3 LTE MIMO2X2 bands in QAM256 and has TS9 external antenna connectors.

And this B628 has the ability to force run on one band like you mentioned?
And I also have a question about the pre-paid reNew, is this 100 GB only until the beginning of January?