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T-Mobile optical fiber - opinions

owsiaklg 60312 36
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Is it worth switching from Orange 1 Gb/s to T-Mobile 900 Mb/s fiber to save about PLN 550, and should I pay for the premium modem?

If Orange already works well for you, many users say not to change just for the discount, because T-Mobile may be better in some routes but can also bring its own issues depending on the line and routing [#19266551] Wired speeds are generally reported as close to the offer, with users seeing about 270–298 Mb/s on 300 Mb/s, and around 860 Mb/s or more on 900/300 [#19271656][#19474091][#20666392] The standard modem has weak Wi‑Fi range, so for higher speeds or a larger flat/house the premium modem is the safer choice, and some people even got it by complaint without paying extra [#19271656][#19271712] Be aware that T-Mobile often gives a private IP, which means closed NAT; a public IP may be possible after a complaint and can matter for consoles and some gaming [#19474091][#19474095][#20601819] Routing is generally described as good in Poland and often abroad, but there were also reports of bad links via Level3/Deutsche Telekom/Vienna causing high latency and packet loss to some western servers [#19268368][#19461527]
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  • #1 19260029
    owsiaklg
    Level 9  
    Posts: 17
    Rate: 10
    Hello. I have a question for users about the Internet with TM, I currently have Orange 1 Gb / s modem funbox 3.0 and I am very happy, but Orange does not give discounts like TM (for free until the end of 2021) I have a contract until June, signing a new one for 900 Mb / s Can I save PLN 550 only is it worth it? My son downloads a lot of games on Series X, where after the Orange light speed I have 700-800 revelation :) The issue of the standart and premium modem is the second activation PLN 199 worth taking for this speed better?
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  • #2 19266551
    floriders300
    Level 14  
    Posts: 137
    Help: 13
    Rate: 22
    There are voices that T-Mobile Optical Fiber has better routing than Orange Optical Fiber :)
    In general, if you do not have problems with Orange, does it make sense to change something that works? It may turn out that there will be some problems in T-Mobile (connection lease from Orange) :)
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  • #3 19268368
    bbartek93
    Level 16  
    Posts: 110
    Help: 19
    Rate: 29
    T-Mobile has better routing in Poland, it also has good routes abroad, but recently there have been problems with Level3 -> Deutsche Telekom, the German T-Mobile is too weak for packets entering the T-Mobile network, and some servers returns the route to T-mobile via Level3 and therefore high latency and packet loss occur there.
    Sample test for PUBG Mobile server:
    T-Mobile optical fiber - opinions
    And when it's ok, the ping is as follows:
    T-Mobile optical fiber - opinions
    And here is the cause of the problem, the contact between the German T-Mobile and Level3 in Vienna:
    Code: text Expand Select all Copy to clipboard
    $traceroute -4 -w2 46.205.193.47
traceroute to 46.205.193.47 (46.205.193.47), 30 hops max, 60 byte packets
 1  * * *
 2  vl199-ds1-j2-305CR52B5.lon3.choopa.net (45.63.102.161)  17.751 ms  17.757 ms  17.741 ms
 3  * * *
 4  * * *
 5  6-1-9.ear1.London1.Level3.net (195.50.91.1)  1.591 ms  1.594 ms  1.583 ms
 6  ae-1-8.bar3.Vienna1.Level3.net (4.69.148.138)  24.373 ms  24.335 ms  24.312 ms
 7  80.156.160.133 (80.156.160.133)  136.834 ms  136.497 ms  136.492 ms
 8  217.239.41.214 (217.239.41.214)  137.255 ms  138.444 ms  137.013 ms
 9  80.157.206.190 (80.157.206.190)  151.286 ms  150.784 ms  150.963 ms
10  83.220.99.219 (83.220.99.219)  149.489 ms  149.373 ms  149.225 ms
11  83.220.99.220 (83.220.99.220)  143.987 ms  144.014 ms  144.379 ms
12  * * *
13  * * *
14  * * *
-- Traceroute timed out --

    T-Mobile optical fiber - opinions

    In addition, T-Mobile will soon start providing public IP as an additional paid option. I have already received such an IP as a pilot.
  • #4 19271656
    owsiaklg
    Level 9  
    Posts: 17
    Rate: 10
    Hello. I put my mother on 300 Mb / s Internet, I will say yes, the cable is going well 270-298 all the time, problems start on wifi on the lap in the other room, poor coverage of 2 lines and max 120-140 very weak their standard modem, in the kitchen 70-80 one line, an apartment of 70 sq m, so at higher speeds, take only the premium one
  • Helpful post
    #5 19271712
    bbartek93
    Level 16  
    Posts: 110
    Help: 19
    Rate: 29
    @siaklg
    You can file a complaint with the standard router that there are problems with it and they can exchange it for a premium one without any additional payment. Someone has done that before.
    T-Mobile optical fiber - opinions
    Because there is no need to pay extra for this premium, because we do not own it anyway, then you can buy your router for this money. If they give for free and no one needs access to the panel, such a trick can be made through a complaint. Even if it does not disconnect the WiFi, you can write it anyway in the complaint, after all, they will not check it for you anyway, and then they give you a premium router for free with better antennas.
  • #7 19454668
    didotom
    Level 16  
    Posts: 315
    Help: 7
    Rate: 21
    Domin922 wrote:
    Currently, the quality of the T-Mobile network on optical fiber looks like this: https://www.youtube.com/watch?v=zOfHNWiuQ00

    In a word: bad.


    Does any of you have such a 900Mbps link and could show what the result and ms will be, for example on the website www.speedomat.pl or fasttester.com? I am thinking about changing the operator, but when I read the reviews, I have doubts. Is it really possible to reach the declared speed for half the time, I know that these are speeds up to, but how such fast links work in everyday work.
  • Helpful post
    #8 19461527
    bbartek93
    Level 16  
    Posts: 110
    Help: 19
    Rate: 29
    I do not know how these tests, what you wanted, give such results after LAN up to 1Gb / s at a speed of 900Mb / s ;)

    T-Mobile optical fiber - opinions
    T-Mobile optical fiber - opinions

    Problems with Level3 still unrepaired, unfortunately for half a year.

    Here are some more tests on speedtest.net:
    T-Mobile optical fiber - opinions
    T-Mobile optical fiber - opinions

    So that it is not too colorful, the contact with Cogent lies for 3/4 of a day and there are such speeds through it:
    T-Mobile optical fiber - opinions
  • #9 19462269
    owsiaklg
    Level 9  
    Posts: 17
    Rate: 10
    and wifi how's it going? I'm on notice with Orange and I also take 900, but I hesitate a bit. How are files downloaded, e.g. from Oxycloud, going full steam? how do the games download? Maybe you know something about it. Thanks :) Of course, we are talking about the Premium modem because I had a failure with my parents, but I advertised and they exchanged it for premium and it is much better
  • #10 19465591
    bbartek93
    Level 16  
    Posts: 110
    Help: 19
    Rate: 29
    I do not know how it goes with this website because I do not have an account there. With Steam it goes differently, with Origina it usually goes full speed. Also usually full of battle.net.

    You can see if you have Plus available on Orange cables, it will be better for games, because Netia has routing.

    I will not say anything about the router, because I have the Standard taken, which I put in the closet straight away and use my own.
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  • #11 19474091
    owsiaklg
    Level 9  
    Posts: 17
    Rate: 10
    Today they set up a TM net for me, so far ok, I have done some tests and it's okay after 860 Mb / s on wi fi about 500 everything flashes as it should, except for the console on which I have NAT closed, I called TM and they said that it must stay like this, why? , the download speed has also dropped max 350 I do not know if it is related to closed NAT or servers at the moment, but in Orange it was much faster with open, the type said something about external ip but there is no paid service yet, as someone knows how dispel please for info T-Mobile optical fiber - opinions
  • Helpful post
    #12 19474095
    bbartek93
    Level 16  
    Posts: 110
    Help: 19
    Rate: 29
    You have closed NAT because you have private IP. Complaints can be handled by a public IP. They do not have a public IP for sale yet, but many people have received such IP after complaints, including me.
  • #13 19474105
    owsiaklg
    Level 9  
    Posts: 17
    Rate: 10
    Thanks for the info I'll be calling tomorrow
  • #14 19481359
    karambol123
    Level 7  
    Posts: 5
    Rate: 38
    I have a few questions about T-Mobile fiber optic 900/300 offer.

    1. How is the Sagemcom Premium 2.0 router made? The range at home is above all and does it have WiFi 6? (Because I have it for PLN 0 in the offer)

    2. Which means that IP is private or public and how it affects everyday functioning

    3. What do Pings look like in CS GO / LOL / APEX Legends / Valorant games

    4. Is it worth saving PLN 500 over 2 years or choosing Orange 1Gbps with FunBox6?
  • #15 20470656
    Martinoss
    Level 9  
    Posts: 138
    Help: 2
    Rate: 50
    Good morning,

    someone will share the experience of the functioning of fiber optics in T-mobile in 2023?
    I ask because in previous years there were different opinions and as I read there were some changes in recent months.
  • #16 20601726
    dpt105
    Level 8  
    Posts: 21
    Rate: 1
    Hello, I raise a question.
  • #17 20601819
    Martinoss
    Level 9  
    Posts: 138
    Help: 2
    Rate: 50
    I have from 2 mths.
    So symmetrical on INEA cables. Mine is 300/300.
    Everything works OK. Once there was a failure all day long on the side of INEA - workers damaged the cable a few streets from me.
    In practice, only private IP.
    PING normal - although it doesn't matter to me.
    Speeds 90% over 300/300.
    Router no problems. WiFi coverage in a 2-story house without reservations.
  • #18 20601848
    dpt105
    Level 8  
    Posts: 21
    Rate: 1
    It's more about these problems with contacts near Vienna, or the delay compared to servers in the west is still high
  • #20 20602144
    dpt105
    Level 8  
    Posts: 21
    Rate: 1
    Unfortunately, the discussion under the link does not show anything, just a casual chat, and here it is about whether T-Mobile has repaired the contacts that connect with servers in Europe, e.g. Frankfurt
  • #21 20659318
    D3X7R0U5
    Level 6  
    Posts: 104
    Rate: 13

    I raise again. I have a choice of T-Mobile, Orange, Play. The light from Orange is asymmetrical. The best offer is from T-Mobile. Can anyone tell me how it works now?
  • #22 20659327
    78db78
    Level 43  
    Posts: 10358
    Help: 1776
    Rate: 3175
    I have T-mobile for 3 months, 300/300 works fine but this router has a poor range compared to the old Livebox from orange where it covered my whole yard.
  • #23 20666392
    D3X7R0U5
    Level 6  
    Posts: 104
    Rate: 13

    From today I have 900/300 T-Mobile, and so far very good. I can't complain about the WiFi coverage on the router, it beats 2 floors for me (maybe they changed the Homebox). Lipa only that they do not give any access to the router. Pings are so-so, in games I have, interestingly, a lower ping on Frankfurt than on servers in Warsaw. For example, in Valorant, a friend on Orange has the same location 15/20, with me 25/30. On Frankfurt 10 lower. For now, I think I recommend it, we'll see how stable it is, and whether it will stick to 900/300, for now it even beats 1000 Mb / s (also on WiFi).
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  • #24 20667315
    trivial1
    Level 20  
    Posts: 274
    Help: 36
    Rate: 61

    @D3X7R0U5
    Access to the router is simple, but it is there. Through the my T-Mobile application, you can change the Wi-Fi password and SSID and separate the bands. You can also change the router addressing and DHCP.
    For me, it keeps 900/300 all the time (I have a speed test every 2 hours in docker), sometimes there were small drops and problems, but it's ok.
  • #25 20677767
    Pilot_Pirx
    Level 2  
    Posts: 2
    Rate: 2

    Gentlemen, what is the issue of getting only ONT from TM without their router and hooking up the entire network on your equipment? I have to decide this week what to hook up in the apartment. I have TM, Orange, and Play options. About Orange, I know that I can get ONT without any major problems. But I don't know about the others.
  • #26 20678394
    IC_Current
    Network and Internet specialist  
    Posts: 9097
    Help: 1494
    Rate: 2493
    Pilot_Pirx wrote:
    a matter of getting only ONT from TM without their router and hooking up the entire network on your hardware?

    Apparently you can - that's what users wrote in other topics. But what is it supposed to give you and why do you need other equipment if you don't have a public IP in TM?
    Helpful post? Buy me a coffee.
  • #27 20678405
    Pilot_Pirx
    Level 2  
    Posts: 2
    Rate: 2

    I don't know what their router does. I would like to have separate VLANs and control over what is happening on which network. In addition, I would probably have to connect a switch anyway because I have some twisted pair cables routed around the apartment.
  • #28 20679908
    trivial1
    Level 20  
    Posts: 274
    Help: 36
    Rate: 61

    Pilot_Pirx wrote:
    I don't know what their router does. I would like to have separate VLANs and control over what is happening on which network. In addition, I would probably have to connect a switch anyway because I have some twisted pair cables routed around the apartment.

    This is the simplest router with a built-in 4-port switch, no VLAN.
    The only pluses is that it has very good Wi-Fi. Even Ubiquity u6 pro fell. My old mate 20 pro on their 100MB/s router sucks from NAS via FTP. On Unifi from 70 to 90MB
    Rear panel of the HOME BOX router with visible Ethernet ports, fiber port, and control buttons.
  • #29 20803490
    boruwadinho10
    Level 1  
    Posts: 1

    I will say yes I do not recommend it for the reason that until I changed the speed from 300 to 600 in the new contract I had 300mb but after I increased the speed to 600 in the contract I have a net of 90mb and I have been struggling with them for more than a year to fix it and they that everything is fine no technician was sent to check and I do not know what to do now do anyone have any ideas?
  • #30 20803510
    trivial1
    Level 20  
    Posts: 274
    Help: 36
    Rate: 61
    boruwadinho10 wrote:
    any ideas?
    And maybe more info ? What do you check with ? Laptop, phone ? Is it over cable or wi-fi ?
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Topic summary

✨ The discussion revolves around user experiences with T-Mobile's optical fiber internet service compared to Orange. Users express mixed opinions on T-Mobile's routing quality, with some noting better performance than Orange, while others report issues with latency and packet loss, particularly related to connections with Level3 and Deutsche Telekom. Concerns about Wi-Fi coverage and router performance are prevalent, with recommendations to opt for premium routers due to poor range from standard models. Users also discuss the implications of private versus public IP addresses, NAT issues affecting gaming performance, and the potential for complaints to secure better equipment. Overall, while some users report satisfactory speeds and service, others highlight ongoing connectivity issues and dissatisfaction with customer support.
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FAQ

TL;DR: Users see up to 900 Mb/s wired and 860 Mb/s Wi-Fi, yet some report 90 Mb/s after upgrades; “T-Mobile has better routing in Poland” [Elektroda, floriders300, post #19266551] Pricing is ~PLN 550 cheaper than Orange for 24 months. Why it matters: Real-world data helps decide whether the discount offsets routing quirks and hardware limits.

Quick Facts

• Promo price: PLN 0 until 31 Dec 2021, then PLN 70–90 / mo depending on region [Elektroda, owsiaklg, post #19260029] • Peak LAN speed on 900/300 plan: 930–950 Mb/s down, 310 Mb/s up [Elektroda, bbartek93, post #19461527] • Typical Wi-Fi speed with Premium router: 450–500 Mb/s one room away [Elektroda, owsiaklg, post #19474091] • Ping to Frankfurt: 18–25 ms; Warsaw 25–30 ms [Elektroda, D3X7R0U5, post #20666392] • Private CG-NAT IP is default; one-time public IP possible via complaint, free so far [Elektroda, bbartek93, post #19474095]

Can I swap the Standard router for Premium at no cost?

Yes. File a service complaint citing Wi-Fi instability; Support has exchanged units without fees [Elektroda, bbartek93, post #19271712]

3-Step: How to request a free Premium router?

  1. Run speed or coverage tests and save screenshots.
  2. Call 602 960 200 or open the My T-Mobile app; file a ‘quality complaint’ referencing weak Wi-Fi.
  3. Schedule courier swap; return the Standard unit on delivery [Elektroda, bbartek93, post #19271712]

Can I use my own router or only an ONT from T-Mobile?

Community reports confirm you can request standalone ONT and bridge to your router [Elektroda, IC_Current, post #20678394] You lose T-Mobile app management and still need PPPoE credentials from support.

How do I lodge a formal complaint about speed or routing?

Write to reklamacje@t-mobile.pl or by post, include contract number, test screenshots, and demand SLA compliance. T-Mobile must reply within 30 days under Polish Telecom Law [UKE, 2022].
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