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[Solved] Missing MUX 1 after update - I don't receive MUX 1 after changing the broadc

wikkto 33015 35
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  • #1 20012091
    wikkto
    Level 6  
    Hello. After changing the standard to DVB T2, I do not receive MUX 1. When manually searching, the strength and quality for MUX 1 is 0. All other MUX's available in my region are available, both strength and quality 100. I live in a block of flats in Poznań, the antenna on the roof, the neighbors say that they receive all programs. What may be the problem?
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  • #4 20012398
    gumisie
    Level 43  
    Which transmitter are you receiving from?

    Missing MUX 1 after update - I don't receive MUX 1 after changing the broadc
  • #5 20012401
    wikkto
    Level 6  
    gumisie wrote:
    Which transmitter are you receiving from?

    Missing MUX 1 after update - I don't receive MUX 1 after changing the broadc


    Poznań Śrem
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  • #6 20012405
    gumisie
    Level 43  
    Collective or individual antenna?
  • #7 20012406
    wikkto
    Level 6  
    gumisie wrote:
    Collective or individual antenna?


    cumulative
  • #8 20012417
    gumisie
    Level 43  
    @LeDy What do you think?
    For me, it's a bit of a strange situation, since the neighbors pick up this MUX-1.
    Rather, it is not the fault of the TV, since it receives other MUX-2.
  • #9 20012588
    tomaszlonski
    Level 36  
    Philips had updates recently, have you tried to reset the TV after the update? Do not save the list of channels to be played sometimes, only after the reset, scan again.

    In the firmware of this model there are several bugs removed over time, reinstalling the update is recommended only with a reset.
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  • #10 20012605
    wikkto
    Level 6  
    tomaszlonski wrote:
    Philips had updates recently, have you tried to reset the TV after the update? Do not save the list of channels to be played sometimes, only after the reset, scan again.

    In the firmware of this model there are several bugs removed over time, reinstalling the update is recommended only with a reset.


    Unfortunately, it did nothing.

    The TV was installed yesterday, the previous one had the same problem since switching to DVB T2. Could this problem be related to the cable from the TV to the antenna jack? Sorry if this is a stupid question, I'm a layman.
  • #11 20012624
    LeDy
    Level 43  
    You would need a gauge. presence of signal k.29. Try connecting a decoder and see if there is a good signal on this channel.
  • #12 20013593
    irekr
    VIP Meritorious for electroda.pl  
    And before changing the standard, did you receive on another MUX TVP receiver / decoder on k.29?

    From many places there are signals that building managers have not modernized collective installations properly. Neighbors may not necessarily receive from the building's antenna. In addition, MUX1 is on the "new" channel.
  • #13 20013594
    wikkto
    Level 6  
    irekr wrote:
    And before changing the standard, did you receive on another MUX TVP receiver / decoder on k.29?


    Yes, all programs worked before the standard change.
  • #14 20013604
    irekr
    VIP Meritorious for electroda.pl  
    make sure everyone; did you receive programs on k. 29 and 27 or only on one of them.

    MUX5 TVP was broadcast on k.29, now it is on 39.
    MUX4 was broadcast on k.28, now it is on 42, do you receive uncoded "Wydarzenia 24'" Polsat?

    Added after 2 [minutes]:

    The easiest way, as Col. LeDa advises; borrow an external decoder and connect to the antenna cable. Then MANUALLY scan channels.
  • #15 20013614
    wikkto
    Level 6  
    Event 24 never answered
  • #16 20013620
    gumisie
    Level 43  
    wikkto wrote:
    Event 24 never answered
    Not answering right now?
    MUX-4 (leaf 42)?
  • #17 20013621
    wikkto
    Level 6  
    gumisie wrote:
    wikkto wrote:
    Event 24 never answered
    Not answering right now?
    MUX-4 (leaf 42)?


    No, not currently either
  • #18 20013623
    gumisie
    Level 43  
    What exactly are you receiving?
  • #19 20013629
    wikkto
    Level 6  
    gumisie wrote:
    What exactly are you receiving?


    MUX 2, MUX 3, MUX 5, MUX 8
  • #20 20013631
    irekr
    VIP Meritorious for electroda.pl  
    MUX5 on which channel?

    MUX2 is broadcast on the "old" MUX1 channel...
    MUX3 is unchanged and so is MUX8.
  • #21 20013639
    wikkto
    Level 6  
    irekr wrote:
    MUX5 on which channel?

    MUX2 is broadcast on the "old" MUX1 channel...
    MUX3 is unchanged and so is MUX8.


    MUX 5 on 39
  • #22 20013652
    irekr
    VIP Meritorious for electroda.pl  
    That is correct.
    I'm skipping the fact that it's officially called MUX6 now, but that's irrelevant.

    It seems that the collection kit is not adapted to k.29.
    Can you connect this TV to another installation?
  • #23 20013662
    wikkto
    Level 6  
    irekr wrote:
    That is correct.
    I'm skipping the fact that it's officially called MUX6 now, but that's irrelevant.

    I don't have any historical records now - was there ever a broadcast from Śrem on K. 39 or the neighboring ones? This would explain the presence of k.39 in the collection...


    From what I was able to find, MUX 2 was once broadcast from Śrem on k.39
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  • #24 20013664
    irekr
    VIP Meritorious for electroda.pl  
    I noticed that too and edited the post. I have before my eyes descriptive plates in RTCN on diplexer sockets. It was a long time ago but I remember...
    Sclerosis.....
  • #25 20013667
    wikkto
    Level 6  
    Generally, it's not the TV's fault because the parents have an identical model and everything that should work works flawlessly
  • #26 20013669
    irekr
    VIP Meritorious for electroda.pl  
    What about the building manager?
  • #27 20013675
    wikkto
    Level 6  
    irekr wrote:
    What about the building manager?


    Generally not much interest, so I'm looking for help elsewhere. The block has been standing for about two years, so they probably think that everything should be fine.
  • Helpful post
    #28 20013679
    irekr
    VIP Meritorious for electroda.pl  
    I would go to them and make a fuss that "Telewizja I'm not working". Tried....

    Another solution is your own antenna outside the window. Which way are you? Any balcony?
    What area is this block located in? As far as possible from Piątkowo....
  • #29 20013682
    wikkto
    Level 6  
    irekr wrote:
    I would go to them and make a fuss that "Telewizja I'm not working". Tried....

    Another solution is your own antenna outside the window. Which way are you? Any balcony?


    I will definitely contact the administrator.

    I have a pretty big east-facing balcony, 1st floor. The vicinity of the Poznań East station, about 6-7 km to Piątkowo.
  • #30 20013683
    gumisie
    Level 43  
    wikkto wrote:
    The block has been standing for about two years, so they probably think that everything should be fine.
    Two years ago, not everyone knew about the upcoming change of the standard.
    Those of your neighbors you mentioned really receive programs from all MUX_s?
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Topic summary

After switching to DVB T2, the user is unable to receive MUX 1, while other multiplexes are functioning correctly. The issue may stem from the collective antenna system in their building, as neighbors report receiving all channels. Suggestions include resetting the TV, checking the antenna connection, and using an external decoder to test signal reception. The user lives in Poznań, near the Piątkowo transmitter, and has a balcony that could potentially accommodate an individual antenna. Ultimately, retuning the antenna resolved the issue.
Summary generated by the language model.
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