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XM-PT-827-80W. (AliExpress) IP camera after upgrade does not start

Alexcam 2193 6
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  • #1 20246106
    Alexcam
    Level 3  
    Hi guys!
    I have a problem
    With IP-PT camera, after update. I have several such cameras, one of which died
    The camera: XM-PT-827-80W.
    One of the IP cameras after the upgrade
    it won't start and I can't communicate with it. (There was no power cut). Using the reset button does not help.
    After that, the camera does not start, the lights do not flash when the power supply is connected!
    I can't communicate with the camera. Only the LED of the Ethernet connector
    lights up, but communication does not work here either in the traditional way. It can be pinged, but the Device manager does not recognize it, the IP scanner does not identify it as IPC.
    Meanwhile I discovered a live Lan connection at 192.168.7.174.
    I experienced the following on the serial port:
    - the camera regularly restarts and then stops (I am attaching the log file with SD card and without SD card)
    - as I read here, I tried to stop the startup process, which finally succeeded with the "Ctrl C" combination. However, it asks for a password here. The seller says the password is empty, but I can't go any further... (screenshot attached)
    Help!
    Unfortunately, I'm running out of ideas..

    - Firmware version: 000629G3.1IPC_NT98562_80N40_S38.Nat.dss.OnvifS.HIK_V5.00.R02 (V5.00.R02.00063910.10010.140317.00)
    (I received this officially from the seller)

    Any chance to recover camera after bad flash firmware?

    I welcome all ideas..
    Thanks!

    Translated by Google.......
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  • #4 20253848
    Alexcam
    Level 3  
    First I wanted to reset the camera using the USB-TTL--TFTP method. Unfortunately, due to the missing password, this does not work, because I cannot enter the Console command this way (see previous comment). I thought I'd try the Russian version, as it seemed simpler based on the descriptions. However, I have a problem here as well. Although the USB-TTL connection works, it cannot identify anything and times out. I would plan to:
    - I will try to upload the new firmware with the Russian program (if it works at all)
    - Fastboot 3.1(BVT), but I'm not sure about the addresses here...
    What would you recommend?
  • Helpful post
    #5 20254819
    gradek83
    Level 42  
    Rozpakuj plik 000629G3.1IPC_NT98562_80N40_S38.Nat.dss.OnvifS.HIK_V5.00.R02.zip masz tam folder Vers_4_2022-09-23 wejdź do niego jest tam plik ( chińskie krzaki) --θTÁ+¸.txt

    Spoiler:
    1. Copy all files in the current directory to the sd card
    2. Insert the device before power on
    3. There are five functions corresponding to the function.ini file. If you want to open the corresponding function, please modify its value to yes
    3. There are routing-related configurations in wifiSetup.ini in the wifiall folder. Familiar with gateway IP mask, computer IP channel number and other settings need to be configured by production test personnel
    4. Audio function description, first record after 5 seconds, then play
    5. wifi function, when connecting to the router, it will broadcast that it is connecting. If the connection is successful, it will broadcast that the connection to the router is successful. If it fails, it will broadcast and replay. If it fails, please check whether there is no antenna or whether the configuration information in wifiSetup.ini is correct.
    6. For the upgrade function, please place the network upgrade package in the upgrade directory, and rename the program to sd_upgrade_all.bin. Note: 1. The same device will only be upgraded once. If you want to upgrade repeatedly or upgrade other versions again, please delete the eth0mac.cfg file in the upgrade directory. 2. The limitation of the new flash on the old program is not supported for the time being
    7. Add the default language configuration function, which can replace the default language configuration on the CMS. The value of DefaultLanguage in the configuration file language.ini can be modified: SimpChinese or English, Chinese: SimpChinese; English: English
    8. Add the wifi default startup mode configuration, you can modify the wifiStartupType.ini file in the wifiStartupType folder, the value of StartupType means Station means routing mode, softAP means direct connection mode,softAPremain means direct connection mode and the previous mode will be saved after power off and restart, Stationremain means routing mode and the previous mode will be saved after power off and restart. Note: No special instructions, Xiongmai boutique program does not need to modify this
    9. The mirrorXflip video parameter configuration function, modify the mirrorXflip.ini file in the mirrorXflip folder to set the video parameters, MirrorSwitch:on/off corresponds to the enabling and disabling of the video mirroring parameters, and FlipSwitch:on/off corresponds to the enabling of the video flipping parameters and off.
    10. Motor function phenomenon The motor shakes the head to rotate up, down, left and right. The motor steering control function depends on this option.
    11. Add the function of deleting residual pictures, messages and videos on the server. Note that video preview is not supported after this function is turned on.

    Masz tam po Chińsku instrukcję co i jak robić i ustawić.

    W punkcie nr: 6 piszą o zmianie nazwy pliku aktualizacji na sd_upgrade_all.bin zapewne chodzi o jeden z plików w katalogu 000629G3.1IPC_NT98562_80N40_S38.Nat.dss.OnvifS.HIK_V5.00.R02. np: plik General_IPC_NT98562_80N40_S38.Nat.dss.OnvifS. HIK_V5.00.R02.20220223_all.bin skopiuj do folderu : upgrade i zmień mu nazwę na sd_upgrade_all.bin.

    Wszystkie pliki z katalogu Vers_4_2022-09-23 przekopiuj na sformatowaną fat32 kartę pamięci i tam dokonuj wszelkich konfiguracji.

    Powodzenia.

    Zainstaluj sobie program notepad++ pozwoli ci odczytać chiński plik TXT
  • #6 20256432
    Alexcam
    Level 3  
    Thanks!
    I will test it today. This is my SD card recovery tutorial that I shared but it didn't work. I hope it will work now.
    I can convert Chinese TXT files.
    Have a nice day !

    Added after 11 [hours]:

    I tried again and also checked the serial port.
    Something happens, but nothing changes in the camera state. What I experienced:
    - after starting with the card, the camera does not try to boot again every minute (I have attached the Bootlog).
    - 2 new entries created on SD card (attached)

    It seems to start updating but stops. I suspect it's also related to the "eth0mac.cfg" file mentioned in the description, which I can't find.
    Additional conditions may be required that are not clear from the description.
    Help ..
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  • #7 20276188
    Alexcam
    Level 3  
    Things happened since the last post:
    I copied the Flash memory of the faulty camera (MX25L6433F) as well as that of a good camera.
    I started to analyze it, but I did this a long time ago... It seems that the camera
    it stopped while updating..
    I think I could upload the firmware via the serial port, but for that I would need to know the password… . It might be a Hisilicon camera password, but none of the ones I've seen so far have been good.
    I'll share the source in case someone finds it useful. https://gist.github.com/gabonator/74cdd6ab4f733ff047356198c781f27d

    I hope someone will finally take pity on me and be able or willing to help, or at least give me some information on who to contact with my problem... :please:

Topic summary

The discussion revolves around an issue with the XM-PT-827-80W IP camera that fails to start after a firmware update. The user reports that the camera does not respond to power, and attempts to reset it have been unsuccessful. Communication with the camera is limited; it can be pinged, but it is not recognized by device management tools. The user has explored various recovery methods, including using a USB-TTL connection and attempting to upload new firmware, but has encountered challenges due to a missing password and unresponsive behavior during the update process. Suggestions from other users include checking firmware compatibility, using specific recovery methods, and renaming files for the update process. The user continues to seek assistance, particularly regarding the password needed for further recovery attempts.
Summary generated by the language model.
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