How to upload new software to ODU? T-Mobile Internet 5G Home Office.

Question

Good morning, hello colleagues and I’m asking for help, I have Home Office from T-Mobile, odu shows 4G coverage on the application, it is connected to the Internet, but on the idu router the diode is flashing all the time and there is no Internet connection, I have already reset everything and...

matek451 · Answer

But specifically o is damaged, the ODU has an Ethernet port, you plug the cable from the IDU into it, you checked whether the connection works, skip the ODU and plug the Ethernet cable directly to the computer and on the other side to the ODU.

franieczek · Answer

The internet cable is connected to the power supply and the power supply to the router

matek451 · Answer

You don`t understand what I wrote? I know perfectly well how WNC 5G works, you have to skip the IDU.

franieczek · Answer

When I connect directly to the computer, I cannot connect to ODU 192.168.

matek451 · Answer

If on the Ethernet card you have a connection status of the type: Ethernet cable not connected, it means that the port in the ODU is damaged as T-Mobile informed you.

franieczek · Answer

When I go through the application, it says that Internet access is connected, but it is possible that the socket is damaged, which is why it does not send data to the computer or to the ID. Do you know if it can be repaired?

matek451 · Answer

This Ethernet cable also provides POE power to the external modem, so theoretically this power supply may work and the modem will connect to the Internet, but if the PINS in the Ethernet connector are damaged, data transmission to the IDU or Ethernet card in the computer may not work, I also show access to 5G/4G these diodes at the connector and next to the power supply. The power one and one of the 5G or LTE lights are on, what colors? Have you tried with a different Ethernet cable?

franieczek · Answer

Simple and interlaced, nothing helped, when I returned it to T-Mobile, it said it was mechanically damaged and they wouldn't replace it with a new one, and it's been like that since I received it, so I have to pay and have it go wrong, that's why I'm looking for a solution myself, but I'll probably have to take it to some service center.

matek451 · Answer

But this set is not your property, but T-Mobile`s property until the last subscription fee is paid.

franieczek · Answer

Yes, the only thing I know about it is that T-Mobile is reluctant to repair or replace it, so what should I do, the device doesn’t work, if I repair it, I lose the manufacturer’s warranty in installments and I pay off the device anyway, I don’t sell it, I just want to repair it

matek451 · Answer

You need to look for a service that will replace the damaged RJ45 port with a functional one, it won`t be easy because practically no one does it. And the equipment is problematic anyway, I have it at home, strange configuration, low antenna gain. In addition, it`s a weak IDU router, exotic. No Bridge mode on the ODU, no signal diagnostics, overall a failure compared to the 5G CPE from ZTE, i.e. MC7010. He didn`t make a career, the only advantage is his low costs at T-Mobile.

franieczek · Answer

Thank you for your help and best regards

XdekHckr · Answer

>>20469942 .If it's been like this since you received it, why didn't you report it straight away? I had problems with the SIM card not being detected and they replaced the whole ODU for me in a few days for free.

How to upload new software to ODU? T-Mobile Internet 5G Home Office.

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