Hello all,
After spending some time researching how to solve my issue, I came across this forum, and I hope someone will have the technical expertise to assist me, for which I would be highly grateful:
We moved into a house (3 years ago already) that has a SATEL Integra 64 system, with smoke/fire detectors installed.
For a while now, we are getting faulty fire notifications very often on the App (at least once a week), and this morning at 05:45 we were unpleasantly woken up by the alarm siren that thought it had detected a fire (no worries - there was none).
We will contact businesses that could help do maintenance on our system, but they usually have some waiting time of course; Question:
---Is there a way to turn OFF the detectors for now? Or turn the whole alarm system off for a while? I'm now scared that it would get triggered for no reason while we're away.
Thank you very much in advance!