Samsung TV Color Issue: Excessive Blue Tint After Baby Played with Settings

Hot_Amir wrote:

My baby played a long time with the Samsung TV and after turning on the TV's colors went out of tuning and blue was a lot. My baby played a long time with the Samsung TV and after turning on the TV's colors went out of tuning and blue was a lot. Which part do you think I should repair?

Hello! It sounds like your Samsung TV might be experiencing some issues with its color balance. Let's go through a step-by-step process to diagnose the problem.

Step 1: Check Basic Settings
First, let's make sure the color settings haven't been altered by accident.

1. Reset Picture Settings:
- Go to the TV's menu.
- Navigate to Picture Settings.
- Look for an option to "Reset Picture" or "Reset to Default."

2. Adjust Color Settings:
- If resetting doesn't help, manually adjust the color settings (such as brightness, contrast, and color temperature).

Step 2: Check Input Sources
Check if the issue persists across different input sources (HDMI, AV, etc.). If the problem is only with one input source, the issue might be with the connected device or cable.

Step 3: Perform a Picture Test
Many Samsung TVs have a built-in picture test feature.

1. Picture Test:
- Go to Menu.
- Navigate to Support.
- Select Self Diagnosis.
- Choose Picture Test.

If the test image also shows incorrect colors, then it's likely an internal issue.

Step 4: Firmware Update
Ensure that your TV's firmware is up to date. Sometimes, firmware updates can fix various issues.

Step 5: Hardware Inspection
If none of the above steps resolve the issue, we might be looking at a hardware problem. Common components to check include:

1. T-Con Board: This board controls the signal to the LCD panel. Issues here can lead to color problems.
2. Main Board: This is the brain of your TV, and issues here can also cause color distortions.
3. LED Backlight: If the backlight LEDs are malfunctioning, it can affect color balance.
4. Panel Issues: Sometimes the LCD panel itself might be the problem, but this is less common and more expensive to fix.

Follow-up Questions

1. Model Number: What is the exact model number of your Samsung TV? This can help in finding specific manuals and troubleshooting steps.
2. Symptoms: Are there any other symptoms? For example, does the problem occur immediately upon turning on the TV, or does it worsen over time?
3. External Devices: Are any external devices connected to the TV? If so, what happens when you disconnect them?
4. Recent Changes: Besides your baby playing with it, were there any other recent changes like power surges, firmware updates, or drops?

Let me know the answers to these questions, and we can further narrow down the issue.