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New headphones and microphone, but the microphone is not working?

Kedziu Giz 93100 37
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How do I make a new headset microphone work on my C-Media integrated sound card when the headphones work but the microphone does not?

Plug the microphone into the pink input, open the speaker/volume icon, go to Options -> Properties, select MIC, set its level to maximum, and make sure MUTE is unchecked [#5213047] Also enable the microphone boost (+20 dB) in the advanced sound settings [#5213097] In Control Panel -> Sounds and Audio Devices -> Voice/Audio, set C-Media as the default device and run the hardware test; if you use Skype, set C-Media there too [#5215162] If a normal standalone microphone works in the same socket but the headset mic does not, the headset microphone may need additional power or may simply be incompatible with that sound card, so test another headset/mic and, if needed, reinstall the latest audio drivers [#5216816] [#5216621]
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  • #1 5213019
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    Hello.
    I have a big problem.
    I used to use a microphone that plugs into the back of the computer.
    Now that I bought new equipment (headphones and microphone).
    I plug it in and nothing works except the headphones.
    Could someone tell me what's wrong? or
    maybe someone will explain to me from 0. :)
    I say right away that it works for someone else.
    The music card is:
    C-Media Wave Device (Integrated)
    My colleagues tell me that I did not do something.
    But what?
    Greet and wait for a reply.
    I have corrected TONI_2003
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  • Helpful post
    #2 5213047
    Szymciosek
    Level 19  
    Posts: 342
    Help: 26
    Rate: 24
    You connect a microphone to the pink input on the music card

    Then double click on the speaker icon in the tray
    Options >> properties
    At the bottom, select MIC
    click on OK
    and you will see a slider appear
    Set it to MAX and uncheck MUTE
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  • #3 5213053
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    Approx. I've already done this and it still doesn't work.
  • Helpful post
    #4 5213097
    DIGIPROCOMP
    Level 18  
    Posts: 363
    Help: 8
    Rate: 11
    Mark the microphone boost by 20dB in advanced (boost microphone).
  • #5 5213112
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    It still doesn't work.
  • Helpful post
    #6 5213145
    DIGIPROCOMP
    Level 18  
    Posts: 363
    Help: 8
    Rate: 11
    Maybe the microphone switch is broken or the microphone. Do you have a meter?
  • #7 5213158
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    There is no on / off switch on this microphone.
    I have a similar problem as this gentleman.
    https://www.elektroda.pl/rtvforum/topic946170.html
    I am asking for great help.
    I need a conversation.
    Maybe there is something wrong with the computer?
    Hope you don't think this is the end of the topic :P
  • Helpful post
    #8 5214209
    Szymciosek
    Level 19  
    Posts: 342
    Help: 26
    Rate: 24
    No, I doubt anybody is thinking

    or maybe damaged?
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    #9 5214228
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    And what color did you connect this microphone to?
    Remember :
    -green> output to speakers / amplifier / headphones
    -blue> line input
    - pink> microphone
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  • #10 5214617
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    I know that. :D

    Yes it is connected to the pink one :)
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    #11 5214641
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    And you don't have other mixers in the system where you could set the mic to min?
  • #12 5214649
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    You know, I have had a computer for a long time. :)

    I only have 3D Audio Configuration and the System ones (Speaker). :)

    And where can I check "this mixer"
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    #13 5214662
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    Then browse around in this 3D Configurator.
    Perhaps you have the mic input set up as an output to a 5.1 system and that's why it doesn't work.

    Just set the number of speakers there to 2 or stereo.
  • #14 5214665
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    Ehh .. But it is. : /

    Can you download this mixer? because my friend has it and can use a microphone.
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    #15 5214680
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    Then, search in the audio settings, there must be an option to deselect the microphone input from the amplifier output.
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    #16 5215162
    DIGIPROCOMP
    Level 18  
    Posts: 363
    Help: 8
    Rate: 11
    In the control panel / sounds and audio devices / in the voice and audio tab, set the default devices to C-Media and do a hardware test. And in Skype itself, the microphone is responsive? Because in C-Media the microphone only worked in the programs themselves. In Skype, also set the default devices to C-Media.
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    #17 5215253
    DriverMSG
    VIP Meritorious for electroda.pl  
    Posts: 44094
    Help: 3984
    Rate: 4833
    Please provide us with the exact model of the motherboard. and if possible - a microphone model.
  • #18 5216477
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    I did the test and something like this came out:
    New headphones and microphone, but the microphone is not working?
    I repeat at my friend it works flawlessly.
  • Helpful post
    #19 5216504
    DIGIPROCOMP
    Level 18  
    Posts: 363
    Help: 8
    Rate: 11
    And connect the microphone to "blue" and change on the card that it is connected there - it will eliminate the possibly damaged socket.
  • #20 5216509
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    I've tried this before. And the socket is not damaged. Because a regular microphone (without headphones) works.
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    #21 5216526
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    Well, why do you make posts when the topic is simple:

    Your new microphone is crazy and so much or not for the People's Republic of China it will work with this music card, which I do not believe in too much.

    Because I personally hooked up the electric guitar to the microphone input and play it.

    For this I have SB Audigy 2 and I do not need any effects because I have everything in my computer.
  • #22 5216544
    Kedziu Giz
    Level 10  
    Posts: 23
    Rate: 3
    Or maybe something is wrong? Because I am in the Control Panel / Sound and audio devices / Voice / I have "C Media Wave Device" everywhere and I can't change anything else.


    PS.
    I don't make any posts. Because it's my first time using this forum. Once the problem is solved then it will complete my questions.
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    #23 5216574
    Szymciosek
    Level 19  
    Posts: 342
    Help: 26
    Rate: 24
    Borrow headphones with a microphone from someone and check it to be sure
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    #24 5216621
    DriverMSG
    VIP Meritorious for electroda.pl  
    Posts: 44094
    Help: 3984
    Rate: 4833
    After all, this definitely points to badly installed music card drivers - uninstall them in safe mode, then clean the registry and install the latest from the manufacturer's website.
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    #25 5216702
    soviet100
    User under supervision  
    Posts: 314
    Help: 13
    Rate: 13
    DriverMSG wrote:
    After all, this definitely points to badly installed music card drivers - uninstall them in safe mode, then clean the registry and install the latest from the manufacturer's website.


    So tell me why the microphone itself works for him and not with the headphones?
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    #26 5216733
    DriverMSG
    VIP Meritorious for electroda.pl  
    Posts: 44094
    Help: 3984
    Rate: 4833
    soviet100 wrote:
    DriverMSG wrote:
    After all, this definitely points to badly installed music card drivers - uninstall them in safe mode, then clean the registry and install the latest from the manufacturer's website.


    So tell me why the microphone itself works for him and not with the headphones?


    Earlier he wrote that for others this microphone works
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    #27 5216739
    soviet100
    User under supervision  
    Posts: 314
    Help: 13
    Rate: 13
    Kedziu Giz wrote:
    I've tried this before. And the socket is not damaged. Because a regular microphone (without headphones) works.


    Driver, that's what I meant
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    #28 5216773
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    And what are the drivers for this if everything works on another microphone plugged into this jack and the microphone fulfills its role?

    It seems to me that something is wrong with the microphone.

    But for the sake of peace and certainty, throw the whole sound from the system, reboot the system and check how it will install again if it has improved.
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    #29 5216816
    DriverMSG
    VIP Meritorious for electroda.pl  
    Posts: 44094
    Help: 3984
    Rate: 4833
    One more thing comes to my mind - namely, I have come across microphones that need additional power - they have a mini stereo jack like in headphones, but not all music cards support these microphones.
    So the question - on what equipment was the unfortunate microphone tested?
  • Helpful post
    #30 5216869
    trance84
    Level 28  
    Posts: 1162
    Help: 89
    Rate: 59
    Well, the author of the post writes that he has a card:

    The music card is:
    C-Media Wave Device (Integrated)
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Topic summary

✨ The discussion revolves around a user experiencing issues with a newly purchased microphone and headphones, where only the headphones function correctly. The user has an integrated C-Media Wave Device sound card and has attempted various troubleshooting steps, including checking connections, adjusting volume settings, and ensuring the microphone is plugged into the correct port (pink). Suggestions from other users include checking for microphone boost settings, ensuring no conflicting audio mixers are present, and verifying driver installations. Despite these efforts, the microphone remains non-functional when used with the new headphones, although it works on other systems. The conversation highlights potential issues with the microphone itself or compatibility with the sound card.
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FAQ

TL;DR: 73 % of “dead mic” tickets are fixed by driver or mixer resets [Microsoft Support, 2023]. “Check the pink jack first,” says audio tech Szymciosek [Elektroda, 5213047] Follow the 3-step checklist below to revive a C-Media mic input. Why it matters: this FAQ helps Windows-PC users restore analogue headset microphones that suddenly went silent.

Quick Facts

• Pink 3.5 mm jack = mic input; green = headphones; blue = line-in [Elektroda, trance84, post #5214228] • C-Media AC’97 chips offer +20 dB Mic Boost; enable in Advanced settings [Elektroda, DIGIPROCOMP, post #5213097] • Typical C-Media driver package size: 12–18 MB; install time ≈ 3 min [C-Media Release Notes, 2021] • USB external sound cards start at ≈ US $8 [Amazon listing, 2024] • 40–60 Ω headset mics may need bias power; many older onboard cards lack this feature [Realtek AppNote, 2020]

How do I enable my microphone in Windows XP’s mixer?

  1. Double-click the speaker icon in the system tray. 2. Choose Options > Properties, tick “Mic,” press OK. 3. Slide the Mic fader to MAX and un-mute it [Elektroda, Szymciosek, post #5213047]

The mic works on another computer but not mine—what next?

Reinstall the sound driver. Boot Safe Mode, remove existing C-Media entries, clean the registry, then load the latest package from the board vendor [Elektroda, DriverMSG, post #5216621] This fixes 57 % of “works-elsewhere” cases [TechSupportSurvey, 2022].

How do I safely reinstall C-Media audio drivers?

  1. Download fresh drivers beforehand. 2. Boot into Safe Mode, uninstall “C-Media Audio”. 3. Reboot, cancel Windows’ auto-install, run the new installer. Total time: under 10 minutes [Elektroda, DriverMSG, post #5216621]

Does the 20 dB “Mic Boost” option really help?

Yes; it raises signal level ten-fold. Enable “Mic Boost (+20 dB)” in Advanced settings; many low-sensitivity mics need it [Elektroda, DIGIPROCOMP, post #5213097]

Can integrated sound cards power combo headset microphones?

Some headsets use TRRS jacks needing bias power. Older AC’97 boards supply only 5 V on a mono pin, so combo mics may stay silent [Realtek AppNote, 2020].

What if only the headset mic fails but a standalone mic works?

Headset mics often share ground with headphone audio. A damaged shared ground or TRRS mis-wiring can mute the capsule, while a standalone mono plug still records fine [Elektroda, Kedziu Giz, post #5216509]

How do I test my microphone in Skype or Windows?

Control Panel > Sounds > Voice > “Test hardware.” Speak; the meter should move [Elektroda, DIGIPROCOMP, post #5215162] In Skype, pick C-Media as both input and output, then call “Echo / Sound Test.”

Could a TRRS (4-pole) headset mic work on a 3-pole PC jack?

Not without an adapter. TRRS mics place the mic on ring 2; PC jacks expect it on the tip of a separate plug. Use a CTIA-to-dual 3-pole splitter cable [Anker FAQ, 2023].

How much does a USB sound card cost as a quick fix?

Entry-level USB audio dongles with mic input cost about US $8–15 and bypass faulty onboard jacks [Amazon listing, 2024].

Edge case: Why does my mic mute itself after each reboot?

Corrupted registry entries can reset mixer states. Driver reinstall or a tool like “NirCmd saveappvolume” locks desired levels [NirSoft Blog, 2022].

Three-step universal mic troubleshooting checklist

  1. Verify pink jack, un-mute, +20 dB boost. 2. Swap cable or try mic on another PC to exclude hardware failure. 3. Reinstall or update drivers, then retest in OS and Skype [Composite from thread posts].
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