Setting Up Scan to Email on Konica Minolta C253 - Sender's Address Not Set Error

I got a new device for my company and I have a problem with setting up scan to email. When you try to scan to e-mail, the device displays the message "Sender`s address has not been set. Cannot send. Specify the sender`s address."
The company has an e-mail account at nazwa.pl, I set the e-mail address skaner(_at_)xxx.pl on the printer
When I connect via HTTP to the printer, the network tab and email seeing menu are as shown in the attachment
Please help.

Enter the machine`s email in maintenance as the administrator`s email.

it should work

One problem solved Now I just get a message that the configuration is incorrect. In the attachment in the first post should I correct something for the account on nazwa.pl?

Two things:
1. Enable SSL
2. Instead of the hostname, I would enter the server`s IP address to be sure

Have you entered the DNS server addresses?

DNS server addresses of nazwa.pl or in the company network that we have?

Added after 27 [minutes]:

I entered the local DNS address as primary and then entered the pl DNS name and it still does not scan to email :<

Added after 2 [minutes]:

This is what the printer`s network settings look like
https://obrazki.elektroda.pl/5851996800_1402297500.png
https://obrazki.elektroda.pl/1313611900_1402297501.png

Added after 2 [hours] 12 [minutes]:

Problem solved. It turned out that I also had to change the TCP/IP settings. I`m closing the topic

adamos5555 wrote:

Enter the machine`s email in maintenance as the administrator`s email.

it should work

Hello
I`m struggling with this machine too. Where can I find the maintenance field?

See the photo in the first post

jaceklesniowski wrote:

adamos5555 wrote:

Enter the machine`s email in maintenance as the administrator`s email.

it should work

Hello
I`m struggling with this machine too. Where can I find the maintenance field?

Hello
First, blue tab on the left!
Regards
"serve"

Thanks, but I already found it and managed to configure it. I`m ashamed to admit it, but I was looking for it for about an hour I didn`t look at the main menu, just the settings. I`m closing the topic.

jaceklesniowski wrote:

Thanks, but I already found it and managed to configure it. I`m ashamed to admit it, but I was looking for it for about an hour I didn`t look at the main menu, just the settings. I`m closing the topic.

Wait a minute, wait a minute
Maybe share your knowledge in this way!
Especially since it seems that the problem comes back like a boomerang every now and then. Write: what you set, what was wrong and how it should have been, that it finally started, what is important, what to pay attention to!
You see, you expect help yourself, so help others in the future who will set it up. Do you come over on holiday, ask questions, ask for advice, probably take what you need for yourself and leave without a word of explanation? Is this ok on the forum?
Describe how you solved the problem, friend, because who knows, maybe you will need support again in the future!

I`m sorry, I didn`t behave nicely, but it was out of joy, I`m already correcting my mistake.

Network tab
- Email TX (SMTP)

SMTP Server Address - here I provided the server`s IP 144.76.xxx.xx
Use SSL/TLS - Start TLS here
Port Number - I entered 587
Device Mail Address - here I provided my email address
SMTP Authentication - I marked yes
User ID - here I provided my email address, the same as in Device Mail Address
Password - email password
Domain Name - I left it blank

earlier in what I couldn`t find:
Tab: Maintenance
- Machine Setting:
Admin. E-mail Address: I provided my e-mail address.


and everything started working. I hope everything is clear now

To put it mildly, I`m fed up with this device.

I have e-mail set on the domain.pl server, the address works, the settings are correct

network settings:



email rx


email tx settings:

network settings to auto.

I`m sending instructions via PM, maybe it will help

Hello

I won`t start a new topic and I want to do the same thing and I think I have a C253

the problem is that when I enter the printer`s IP address in the browser, nothing is displayed, it thinks something and nothing appears.

Any suggestions?

I understand that you have assigned it an IP address and network mask consistent with those of the network to which it is connected?

C

Yes

a guest window appeared on other computers,

After logging out, there is nothing and a login window should appear

I noticed that by default it shows me a path like wcm\index\html
and when I change to system\xml, the guest control panel window appears and after logging out, nothing.

I also installed page administrator scope or something like that and it works, but I didn`t change the settings much because I didn`t have time and I prefer to do it from the browser.

I don`t know if this has anything to do with it because there is a problem with finding the printer. If I set the network mask to 0, I find it immediately, but if I set it to 255.255.255.0, it doesn`t find it.

I didn`t set up this printer, it was set up this way by some guy and I want to scan the file because accessing the mailboxes and loading takes forever.

Hello.

I have this problem, I have scan to email set up
And everything works, except that I have to change the e-mail address from which the scans are to be sent. After entering a new e-mail address, it still sends only the old e-mail address. Does anyone know where the problem might be? I will add that both emails are on the same server.

Enter the new email as the administrator`s email

I did that and it still doesn`t work, there`s still an old email

It is enough that the administrator`s email address is the same as the address from which we want to send the email.

This is me talking about how to change the email subject globally, without having to select from the menu on the printer.

I receive emails from `Device name` - it`s ok, `Document title` - it`s ok (my name + date + number of pages)
But the subject of the message: "Message from KM_C308"
If I add it manually in Store Address -> Subject and then select it from the list, it`s ok, the topic I saved.
But I want the subject to be, for example: `Your scan`.

And if you check this dot next to E-mail default, it doesn`t help?

I checked at the beginning, it doesn`t work.
By default, when scanning, "Message from..." is selected.
You can choose your own message titles from this list on the printer in the window.

Added after 2 [minutes]:

and some pictures of what it looks like:


Added after 2 [minutes]:

and this is what it looks like after the user logs in:


The option to select a topic appears only after clicking on the `menu` on the right

C 308 is a completely different machine, from what my colleagues said, a lot of settings need to be done, the new ones have a lot of security features.