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Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue

feerbe 89193 39
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16201163
    feerbe
    Level 8  
    Hello. For some time I have not been able to connect to the Internet via a wifi modem (to a laptop). The information appears "wifi network adapter does not have the correct IP protocol configuration. What should I do?
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  • #3 16203380
    feerbe
    Level 8  
    Welcome back. However, these settings did not help. Have they been set up like that already? Maybe there is another way to fix the problem. I will just add that I have a win 10 g huawey wireless modem in the play network. The modem is ok.
  • #4 16203385
    Kolobos
    IT specialist
    Try to uninstall the card and reinstall it.
  • #5 16203623
    feerbe
    Level 8  
    And when I uninstall these cards, then where should I look for the file to install again. I am dark in this. Still such a message is in the attachment
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170116_132246.jpg (4.28 MB) You must be logged in to download this attachment.
  • #6 16203727
    Kolobos
    IT specialist
    Are you sure you don't have the gateway set in the card's tcp / ip settings?

    Do you have any restore points created while everything was working properly?
  • #7 16203756
    irondick
    Level 31  
    First, what laptop, what system ...?
  • #8 16204001
    feerbe
    Level 8  
    I don't have any restore points. I do not know how to do this. Everything was fine in December and now it's just a lime. For news, I have an ASUS R540 L laptop, Windows 10, Intel Core i3 processor
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  • #9 16204042
    Kolobos
    IT specialist
    Run the cmd window and enter there: ipconfig / all

    Post a screen of the window with what will be displayed after execution.
  • #10 16205847
    feerbe
    Level 8  
    Sorry, where should I put this screenshot? Here?
  • #11 16205848
    Kolobos
    IT specialist
    Yes, click Add picture and upload.
  • #12 16205870
    feerbe
    Level 8  
    I am writing from the phone. I took pictures. May be?
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  • #13 16205903
    Kolobos
    IT specialist
    They can, as long as you can see something on them.
  • #14 16205938
    feerbe
    Level 8  
    These are 2 photos
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_085838.jpg (4.86 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_085922.jpg (4.83 MB) You must be logged in to download this attachment.
  • #15 16205980
    Kolobos
    IT specialist
    The screen shows that wifi is assigned dhcp, dnsy, etc.

    Post a screen of the wifi card's tcp / ip properties, along with what is under "advanced".

    Earlier you wrote "wifi modem", do you mean the wifi card integrated in the laptop or maybe a gsm modem connected to the usb?
  • #16 16206004
    feerbe
    Level 8  
    I have a wireless wifi modem and I do not connect to my laptop via usb. I think that the card integrated in the handle is doing something.
  • #17 16206025
    Kolobos
    IT specialist
    > Post the screen of the tcp / ip property of the wifi card, along with what is under "advanced".
  • #18 16206291
    feerbe
    Level 8  
    Was that what it was about?
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_124916.jpg (6.4 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_124941.jpg (8.69 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_124950.jpg (4.9 MB) You must be logged in to download this attachment.
  • #19 16206387
    Kolobos
    IT specialist
    Run the cmd window with administrator rights and there:
    ipconfig / release
    ipconfig / renew
    ipconfig / flushdns


    Have you tried to uninstall the card as I did before? After uninstalling, it should install itself.
  • #20 16206417
    feerbe
    Level 8  
    Is that the point? I did something but is it okay?
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_134257.jpg (4.09 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_134435.jpg (3.52 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_134503.jpg (3.67 MB) You must be logged in to download this attachment.
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  • #21 16206435
    Kolobos
    IT specialist
    The wifi card looks connected, got an ip address etc.
  • #22 16206437
    feerbe
    Level 8  
    Is it okay here to uninstall the card?
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_135732.jpg (4.17 MB) You must be logged in to download this attachment.
  • #23 16206442
    feerbe
    Level 8  
    This is what it looks like
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_140158.jpg (3.88 MB) You must be logged in to download this attachment.
  • #24 16206463
    feerbe
    Level 8  
    Something like that
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 1484658570038692553703.jpg (4.11 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_140551.jpg (8.89 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_140514.jpg (9.83 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170117_140446.jpg (8.19 MB) You must be logged in to download this attachment.
  • #25 16206482
    Kolobos
    IT specialist
    Other devices connecting correctly to this modem?
  • #26 16207455
    feerbe
    Level 8  
    Modem is working properly. I'm using it right now.
  • #27 16207610
    dt1
    Admin of Computers group
    What is the version and release date of the WiFi driver? This can be checked in the device manager by entering the properties of the WiFi network card (Realtek 8723BE) and in the driver tab.

    When connected only via Wifi - what the results of these commands look like (in the command line):

    ping 192.168.8.1
    ping 8.8.8.8
    ping google.com

    In the command line, please also issue the commands:
    netsh winsock reset
    shutdown -r -t 0

    The second of these commands will restart your computer, so if you have any documents or other work open, save it first.
  • #28 16208533
    feerbe
    Level 8  
    Hello . Well, I did these commands as you asked, and by connecting the net via a usb cable, the net works, but not wirelessly anymore.

    Added after 1 [minutes]:

    These are a few photos
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170118_100715.jpg (4.05 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170118_100539.jpg (3.87 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170118_100457.jpg (4.78 MB) You must be logged in to download this attachment.
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170118_100353.jpg (3.75 MB) You must be logged in to download this attachment.
  • #29 16208667
    dt1
    Admin of Computers group
    ping 192.168.8.1 and .ping 192.168.8.1 are two different commands. Please note that there is no period in my commands - and it was entered with a period in the screenshots, so the result was a command error. Please only test ping 192.168.8.1 again, now correct, no leading dot.

    The netsh winsock reset command must be run at the command prompt as administrator, otherwise the command is ignored (as can be seen from the rest of the resulting message - elevation of privilege is requested). I would also ask you to re-issue this command, but at the command prompt as Administrator.
  • #30 16208983
    feerbe
    Level 8  
    And where to enter it, the command. I will add an attachment with the correct command.
    Attachments:
    • Incorrect IP Protocol Configuration on WiFi Network Adapter: Laptop Modem Connection Issue 20170118_133745.jpg (4.51 MB) You must be logged in to download this attachment.

Topic summary

The discussion revolves around a connectivity issue with a laptop's WiFi network adapter, specifically an error indicating "the WiFi network adapter does not have the correct IP protocol configuration." Users suggest various troubleshooting steps, including setting TCP/IP properties to automatic, uninstalling and reinstalling the network adapter, and checking for correct gateway settings. The user reports using a Huawei wireless modem with an ASUS R540L laptop running Windows 10. Despite following several recommendations, including running command line diagnostics and checking driver versions, the wireless connection remains non-functional. The user also notes that other devices connect to the modem without issues, indicating the problem is isolated to the laptop.
Summary generated by the language model.
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