Probably the batteries were discharged below the acceptable standards, so check the condition of the batteries with the meter. If they have too low voltage, the electronic charger will have a charging problem. In such cases, I charge the batteries with a traditional charger beforehand, and after the batteries have obtained a voltage close to the nominal one, I connect them to the appropriate charger.
Whether the charger is functional, maybe the batteries died as a result of overcharging.