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Alcatel Pixi 4 (5) 5010D: White Screen after PL Language Upload, SP Flash Tool & ROM Issues

max_gsm 4938 10
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16471442
    max_gsm
    Level 18  
    Hello colleagues. I wanted to upload the PL language to the Alcatel Pixi 4 (5) 5010D and unfortunately after uploading I have a white screen, only the backlight without any content on the LCD.
    I uploaded the software using SP_Flash_Tool_v5.1712, everything uploaded without errors, but as I wrote above, only a white screen, there is a sound when starting the phone and nothing else. It looks like it is not a suitable rom. In total, I uploaded three roms but the same on each.
    I also tried the original Alcatel Mobile Upgrade S 4.5.9 but the program crashes the message that the phone has the latest software installed. I am asking for help and thank you in advance.
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  • #2 16471654
    tonk
    GSM specialist
    As you mentioned the wrong rom, did you write down what was on the phone before uploading?
  • #3 16471691
    max_gsm
    Level 18  
    Unfortunately I did not write it down, my mistake. Now I uploaded a rom from 5010X and the phone started but it stands on the logo and it doesn't go any further.
    I need a rom for 5010D it is dual sim.
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  • #5 16471876
    max_gsm
    Level 18  
    The rom from the first link is the first one I uploaded and there is a white display.
    The rom from the second link is a rom that can be loaded from the TWRP level also in this case.
    On the other hand, from the third link, I also downloaded it, but unfortunately the archive requires a password that does not exist.
  • #7 16471980
    max_gsm
    Level 18  
    I also uploaded this one and there is an effect like the previous ones, i.e. a white screen. Now I have uploaded a rom from 5010X and the phone is up but there is only one imei now because the rom is probably for one card model. A strange thing, because this model was available on our market. I keep searching
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  • #9 16472371
    gsm-tech
    Level 23  
    If only PL was to be caught up, it was enough to select only system.img and custpack.img when uploading and it would not be white, at most if it would hang on the logo. Now it only remains to upload the full full size to the appropriate PCB version, and there are 3 of them in this model ;) As for the information in Alcatel Mobile Upgrade S 4.5.9 that the latest software is already installed in the phone, just download the pro_info.img file, edit it, upload it again and after the problem ;)
  • #10 16472916
    max_gsm
    Level 18  
    I was able to put the phone back to its original state.
    I replaced the system.img file from the rom with a white screen to the rom where the phone was firing but only had one imei and I uploaded everything via SP Flash Tool. Everything smiga and, surprisingly, even imei did not break out, but unfortunately I still do not have Polish. On Elektroda I found a rom apparently with Polish but you need to upload it via TWRP but after uploading TWRP the phone does not go into recovery at all, I tried different versions of twrp but it does not come in every time. Is it possible to get the system.img file from this rom and upload it with SP Flash Tool because I've never done it? rom named cm-13.0-20160817-UNOFFICIAL-PIXI5010.zip

Topic summary

The discussion revolves around issues faced by users of the Alcatel Pixi 4 (5) 5010D after attempting to upload a Polish language ROM using SP Flash Tool. Users report encountering a white screen with backlight but no content after the upload, indicating potential incompatibility with the ROMs used. Various ROMs were tested, including those for the 5010X model, which resulted in the device being stuck on the logo or showing only one IMEI. Suggestions included checking specific ROM sources, using only system.img and custpack.img for language updates, and the possibility of extracting system.img from a different ROM. One user successfully restored the device to a functional state but still lacked Polish language support and faced issues with TWRP recovery installation.
Summary generated by the language model.
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