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[UPC-modem Connect Box] WIFI internet max speed 15Kb/s, very slow

Jcom2013 10329 26
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  • #1
    Jcom2013
    Level 11  
    Good morning
    I have internet with UPC
    My contract is 60Mbps
    My laptop_samsung_np270e5e15 inch windows 8

    I have a modem with a TV
    https://pytania.upc.pl/?q=fact_1007353
    modem name : Connect Box
    My WIFI name is: UPC84C6B82
    I have a problem with the internet via WIFI:
    The maximum speed of a file downloaded from the Internet via WIFI is 15KB/s

    When I open a website in a 10-inch samsung tablet, I no longer have the internet in a 15-inch Samsung laptop with windows 8, while when I open a website in a laptop, I have no internet in a 15-inch Samsung tablet, windows 8, and when I download something, this is the maximum speed 15Kb/s means that no website wants to open, neither on a tablet nor on a laptop.

    I don't know what to do and where to start
    Please advice
    Some people write about changing the channel, but it's about changing the IP channel or something else.

    I did not check the Internet via the cable, because I am waiting for the payment and to buy an Internet cable.
    But I suspect it won't change anything.

    I checked the laptop and tablet in another apartment from a different internet provider, where from another internet provider, the internet is very, very good, so it's not the fault of the laptop or tablet.

    inSSIDer and ipconfig /all will be added within 3 days
    Please help.
    Thank you for your help
  • #2
    Anonymous
    Level 1  
  • #3
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    Some people write about changing the channel, but it's about changing the IP channel or something else.

    Your network works on channel 6 (as you can see, and others too...), you probably still have active WiFree (not to be confused with wifi - WiFree is an additional service).
    Avoid channel 1, 6, 11 - these are standard settings for all network operators.
    It may turn out that you will not get any improvement on 2.4 GHz and you will have to switch to 5 GHz (but computers and other network equipment must also support this band - which does not necessarily make your internet speed up dramatically - it is sorry wifi).
  • #4
    Jcom2013
    Level 11  
    Thank you for your answer

    Hello
    And how to check if I have WiFree enabled I looked through all the options and I did not find the WiFree option

    changed the 2.4GHz WIFI channel to channel 10
    also changed the WIFI channel 5 GHz to the channel if I'm not mistaken 42

    I'm a mess so in two weeks I'll find the cable and check the connection and let you know.
    But very, very often I move my laptop from place to place, so WIFI is better for me than a LAN cable connection.


    On the UPC contract I should have 60 Mb/s, and after checking via the website www. speed . pl
    I have.
    download 0.3Mbps
    6.0 Mbps upload
    ping 47.6ms

    I even checked the WIFI speed via the UPC website, where I chose the options to check the UPC internet speed:
    modem: Connect Box, transfer - 60 Mb / s and WIFI option, then the UPC speed test via WIFI began, after several minutes the internet speed test via WIFI on the UPC website stopped the internet speed test during the "download" test, then the program on the UPC website for checking the internet speed displayed the message "Download limit exceeded".

    Thank you for your answer
  • Helpful post
    #5
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    And how to check if I have WiFree turned on

    In the Connect Box options:
    Advanced settings - Tools - Network status - (on the top bar) Configuration
    And there it should be a bit lower:
    Configuration file - fiberpower(your speed here)_nowifi4all_v4-sip.cfg
    In this case, WiFree is NOT generated.
  • #6
    Jcom2013
    Level 11  
    Hello
    Thank you for your answer

    I read some posts from elektroda.pl

    https://www.elektroda.pl/rtvforum/topic2417452.html

    It would not be better to use your own router for the Internet via WIFI, i.e. connect the Connect Box modem via LAN RJ45 cable to my LAN router, and then from my router via WIFI.

    Question 1
    Only which one to buy a WIFI router for UPC internet.

    Question 2.
    Will I have a download speed of what I should have 60Mbps or will I still have 0.3Mbps when I connect my own router?

    Question 3.
    Is it possible to bypass the UPC router and connect your own router, and to increase the internet speed via WIFI?


    I will check the Connect Box option by the end of the week.
    The user KOCUREK1970 thanks the donated points.

    What router to buy up to PLN 150, very good for the UPC Internet, please advise, thank you

    Thank you for your answer
  • Helpful post
    #7
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    It would not be better to use your own router for the Internet via WIFI, i.e. connect the Connect Box modem via LAN RJ45 cable to my LAN router, and then from my router via WIFI.

    Of course, it would be better - only it won't change anything, because the 2.4 GHz band is collapsed to the limit.
    The only advice is to switch to the 5 GHz band (but network cards in computers and all network equipment that use wifi are also needed).
    And another problem, in the built-in 5 GHz works much worse than 2.4 GHz.
    Jcom2013 wrote:
    Question 1
    Only which one to buy a WIFI router for UPC internet.

    Question 2.
    Will I have a download speed of what I should have 60Mbps or will I still have 0.3Mbps when I connect my own router?

    Question 3.
    Is it possible to bypass the UPC router and connect your own router, and to increase the internet speed via WIFI?

    I will go straight to point 3 (the previous two have already been relatively explained) - the UPC equipment must stay and only under it can you connect your own router.
    Jcom2013 wrote:
    What router to buy up to PLN 150, very good for the UPC Internet, please advise, thank you

    The 5 GHz band is needed here (although I mentioned its shortcomings in the building) - but for PLN 150 you will not buy anything with the 5 GHz band (and network cards are also needed for this band).
    Here you need (if you decide to do it) a router for a minimum of PLN 400/500 (plus expenses for network cards).

    In general, in my opinion, whatever you would do, this is how wifi works - no one guarantees you anything, and you spend the money at your own risk (it may change something, or it may not give you anything).
  • #8
    Jcom2013
    Level 11  
    Hello
    Thank you for your answer
    So which router for the 5 GHz band to buy - what do you recommend?

    What network card do you recommend for the laptop samsung np270e5e15 for the 5 GHz band, will the network card be connected via the USB port.

    Admittedly, I only know the basics of networks.
    So my question
    Under what keyword to look for a DSL, xDSL router, etc. for Connect Box UPC.

    Question 2.
    I read something about the UPC internet and not which older versions of the UPC modem recommend what do you think about it, and to change the Connect Box to another modem?
    Other users recommend modems from UPC
    a- Cisco EPC 3925 modem
    b- Technicolor TC 7200 Ubee EvW3226
    c- Cisco EPC3925 EPC2425
    Other users say that other models of UPC modems are failing what do you think. It is worth changing the Connect Box UPC modem to another UPC modem, but what UPC modem?

    Question 3.
    The purchased router connects to Connect Box UPC, so?
    from the Connect Box connect the cable from the LAN socket yellow color sockets to my router separated port, otherwise separated by a different color yes. What's next, what are the next steps, and that the signal runs through my router, not through the UPC modem

    I will add that I have cable TV and internet from UPC

    Thank you for your answer
  • Helpful post
    #9
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    So which router for the 5 GHz band to buy - what do you recommend?

    Any with external antennas - Asus can be good here (choose the model depending on your pocket, but it MUST have an AC band!) For example, Asus RT-AC66U.
    Jcom2013 wrote:
    Under what keyword to look for a DSL, xDSL router, etc. for Connect Box UPC.

    Your own router must have a WAN port (unfortunately, there are no routers with a 5 GHz band and 100 Mb WAN - all models with AC already have 1 Gb WAN/LAN ports, which unfortunately determines the final price for the customer).
    Jcom2013 wrote:
    What network card do you recommend for the laptop samsung np270e5e15 for the 5 GHz band, will the network card be connected via the USB port.

    Please remember that USB cards are in reality (mostly) toys, where the sensitivity of the card itself is nonexistent - that's why such a microbe is out of the question here.
    Search for TP-Link Archer T4UH.
    Jcom2013 wrote:
    I read something about the UPC internet and not which older versions of the UPC modem recommend what do you think about it, and to change the Connect Box to another modem?
    Other users recommend modems from UPC
    a- Cisco EPC 3925 modem
    b- Technicolor TC 7200 Ubee EvW3226
    c- Cisco EPC3925 EPC2425

    a - available only for companies (it is also a modem router),
    b - no difference from what you already have (this equipment also has no external antennas),
    c - is the same as a (listed in point a), UPC has not used the second one for several years because it only has EuroDOCSIS 2.0 and UPC abandoned it a long time ago.
  • #10
    Jcom2013
    Level 11  
    Hello
    Thank you for your answer
    Only, will the TP-Link Archer T4UH with the 3.0 interface work on the USB 2.0 port?
  • #11
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    Only if the TP-Link Archer T4UH with the 3.0 interface will work on the USB 2.0 port

    It will work.

    I'll just point it out again - I don't guarantee that this will change anything in your wifi network performance - that's its nature (no wifi anywhere and nothing guarantees).
  • #12
    Jcom2013
    Level 11  
    Hello
    Thank you for your answer

    And the model you gave Asus RT-AC66U will only work on the 5 GHz band or will it also work on 2.4 GHz, or will the Asus RT-AC66U model work only on the 5 GHz band?


    I'm going to buy an internet cable
    data communication cable cat. 7A S/FTP or SF/FTP, or something like that FS/FTP 100 meters
    Thank you for your answer
  • #13
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    And the model you gave Asus RT-AC66U will only work on the 5 GHz band or will it also work on 2.4 GHz, or will the Asus RT-AC66U model work only on the 5 GHz band?

    Both bands in this router operate simultaneously.
    Jcom2013 wrote:
    I'm going to buy an internet cable

    As long as you can lay and use the cable, the UTP twisted pair is enough here (and then you wouldn't even have to invest so much money in replacing the equipment - you wouldn't have to change anything hardware).

    Now I thought about PLC (internet via a power socket) - no need to pull RJ45 wires.
  • #14
    Jcom2013
    Level 11  
    Hello
    Thank you for your answer
    Question 1.
    And the PLC draws a lot of current.

    Question 2.
    Which PLC would you recommend for me

    Question 3.
    What about overvoltages regarding the PLC. When it blows up traffic jams, for example, it won't damage the PLC
  • #15
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    And the PLC draws a lot of current.

    You need one set of such PLCs (2 pieces) - the whole "takes" about 5W/1h in work mode and about 0.9W/1h in sleep mode.
    Jcom2013 wrote:
    Which PLC would you recommend for me

    Here, too, everything depends on the price, but taking into account that in this case we resign from buying a new router, I suggest FRITZ! Powerline 1000E (admittedly, it is exaggerated and significantly compared to the current speed of your internet, but if you increase it, a weaker device can no longer handle it).
    However, if you never think about changing your internet speed, then buy this FRITZ!Powerline 510E Set (it will be perfect in the current case).
    Jcom2013 wrote:
    What about overvoltages regarding the PLC. When it blows up traffic jams, for example, it won't damage the PLC

    Connect through some surge protector (shouldn't be a problem).
  • #16
    Jcom2013
    Level 11  
    Thank you for your answer
  • #17
    Jcom2013
    Level 11  
    Good morning
    I bought a LAN cable

    https://www.komputronik.pl/product/306406/logilink-20-0m-szary.html
    LogiLink 20.0m grey
    Manufacturer Logilink
    Warranty 2 years
    patchcord type
    category 6a (10Gbit)
    network application
    end 1 RJ45
    end 2 RJ45
    possibility of two-way operation (duplex) yes
    standard Cat.6A 10G S/FTP PIMF
    shielding type S/FTP
    length 2000 cm
    product grade Cat. 6A
    copper material
    dimensions 20000mm
    grey colour

    to UPC and I will say that it is over 100% better than via WI-FI
    download speed with LogiLink cable 20.0m gray S/FTP cat.6A LAN with UPC file "ubuntu mate.iso" is == 6.5 Mb/s
    whereas
    download speed using wireless WI-FI link with UPC file "ubuntu mate.iso" is == 13 - 15 Kbps

    All clear WI-FI with UPC sucks

    Question 1.
    I bought a good cable for the Internet from UPC? Can I buy another cable for UPC internet.
    I need two more internet cables from UPC to Xbox and to the other room.

    Due to the budget, I had to buy a cable with a flooded plug for now, later, when the finances are bigger, I'm going to do it properly. So buy:
    - 2x RJ45 angle boxes
    - LAN cable S/FTP cat. 7A 1200 MHz wired
    - LAN S/FTP cat. 7 stranded cable (there is no S/FTP cat. 7A stranded cable)
    - Shielded plugs with cat. 6 or 7 sheaths
    - strips for the cable cover.

    Question 2.
    I'm going to buy two angle boxes 2 x RJ45, one of which will be next to the router, and the other to connect the Internet to the selected device.
    My question is how to connect LAN cable S/FTP cat. 7A 1200 MHz wire between
    - the first angle box 2 x RJ45, and the second angle box 2 x RJ45, should I connect as in the plug diagram?

    From the first 2 x RJ45 angle box, a LAN S/FTP cat. 7 cable for the router will come out, while from the second 2 x RJ45 angle box there will be a LAN S/FTP cat. 7 cable for various devices.
    Thank you for your answer
  • #18
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    My contract is 60Mbps

    Jcom2013 wrote:
    download using LogiLink cable 20.0m gray S/FTP cat.6A LAN with UPC file "ubuntu mate.iso" is == 6.5 Mb/s

    It's weak - unless my colleague made a mistake and it's not 6.5 Mb but 6.5 MB?
  • #19
    Jcom2013
    Level 11  
    Sorry, I already wrote what it is.
    My mistake sorry.


    
    Prędkość pobieranego pliku
    ubuntu-mate-17.04-desktop-amd64.iso 
    Download Size: 1.7 GB
    
    za pomocą kabla LogiLink 20.0m szary S/FTP kat. 6A LAN z UPC 
    wynosi == 6.5 MB/s, gdzie szacowany czas do ściągnięcia mieści się w granicach około 4 minut
    
    natomiast 
    
    Prędkość pobieranego pliku
    ubuntu-mate-17.04-desktop-amd64.iso 
    Download Size: 1.7 GB
    
    za pomocą modemu : Connect Box przez Wi-Fi z UPC 
    wynosi == 12-13 Kb/s lub 12-13KB/s, gdzie szacowany czas do ściągnięcia mieści się w granicach około od 5 godzin do 2-3 dni
    
    

    All clear WI-FI with UPC sucks
  • #20
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    should I connect it as in the plug diagram?

    And why do you need these boxes - since the cable will have to be connected to them anyway from the router and from the other side (so something will stick out of the wall, wall or other place).
    Skip these cans and earn RJ45 plugs directly on the cable (the fewer connection points the better, because we reduce the risk of our potential error in earning sockets and plugs).

    You earn plugs on the rj45 cable on each side SAME as in this photo!

    [UPC-modem Connect Box] WIFI internet max speed 15Kb/s, very slow
  • #21
    Jcom2013
    Level 11  
    Thank you for your answer

    Mr user
    
    KOCUREK1970
    


    The photo you gave to connect the plugs is what type of straight or crossover cable it is.

    Question 2.
    It needs 4 telecommunication cables, 20 meters each, to be connected
    - router ==> computer
    - computer ==> router
    - with the possibility of two-way operation (duplex) yes
    - I would like the ICT cable to be in the S/FTP category cat. 6A, 7 or 7A 10 Gbit link
    how to do it properly

    My question is what is worth buying?
    1a -
    https://www.speckable.pl/produkt/2855/Kabel-k...FTP-linka-AWG27-Teleg-rtner-grey.html?ref=qq1
    Cable cat.7 S/FTP stranded AWG27 Telegärtner grey
    PLN 3.48

    1b-
    http://sklep.vemco.pl/produkt/kabel-kategorii-7-s-ftp-fx-900-mhz-lsoh-megaline-f6-90-sf-flex
    -Category 7 ISO-F S/F flex cable 900 MHz LSFROH by LEONI Kerpen
    no price

    1c-
    http://sklep.vemco.pl/produkt/kabel-kategorii...ftp-fx-1200-mhz-lsoh-megaline-f10-120-sf-flex
    -Category 7A cable ISO-Fa S/F flex 1200 MHz LSFROH by LEONI Kerpen
    no price

    Or maybe ready-made ICT cables with shielded RJ45 plugs

    https://www.morele.net/computers/networks/tel...O712357.1012596,21931O675600,21932O675601/1/? cat7%20s/ftp
    apricots.net

    https://www.morele.net/porownaj/ids=947226,757114,760120,750856&cat=140

    2a-
    https://www.morele.net/logilink-cat7-s-ftp-patchkabel-primeline-pimf-gray-20m-cq4112s-947226/
    Name
    LogiLink CAT7 S/FTP Primeline PIMF patch cable gray 20m (CQ4112S)
    Cable Type : Crossover Cables
    PLN 78.62

    2b-
    https://www.morele.net/good-connections-patchcord-cat7-s-ftp-pimf-20m-szary-8070r-200-757114/
    Good Connections Patchcord, Cat7, S/FTP, PIMF, 20m, gray (8070R-200)
    Cable type : Straight cables
    PLN 93.63

    2c-
    https://www.morele.net/mcab-patchcord-s-ftp-cat7-pimf-lszh-20m-czarny-3721-760120/
    Mcab Patchcord, S-FTP, Cat7, PIMF, LSZH, 20m, black (3721)
    Cable type : Straight cables
    PLN 124.20

    2d-
    https://www.morele.net/equip-patchcord-cat-7-s-ftp-pimf-lsoh-600mhz-20m-bialy-605719-750856/
    Equip Patchcord, Cat.7, S/FTP, PIMF, LSOH, 600MHz, 20m, white (605719)
    Cable type : Straight cables
    PLN 158.28

    2e-
    https://www.morele.net/porownaj/ids=947226,757114,760120,750856&cat=140
    LogiLink 20.0m grey
    Manufacturer code: [CQ3112S] System code: [KA-NET-LGL-105] EAN code: [4052792029376]
    possibility of two-way operation (duplex) yes
    no description of the type of cable, whether straight-through or crossover type.
    PLN 81.90

    They describe it on a different website
    simple and cross types

    I would like photos
    3a - cable type : Straight cable
    3b - cable type : Crossover cables, otherwise cross over cable

    Thank you for your answer
  • #22
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    The photo you gave to connect the plugs is what type of straight or crossover cable it is.

    Straight!.

    If you are determined to spend so much money (?), then buy a cable that is priced in the middle.
    Jcom2013 wrote:
    I would like photos
    3a - cable type : Straight cable
    3b - cable type : Crossover cables, otherwise cross over cable

    The cable in both cases is exactly the same - whether the cable will be straight or crossover depends only on how the rj45 plugs are made at its ends.

    The T-568B standard was more accepted (although the T-568A version is also correct):
    [UPC-modem Connect Box] WIFI internet max speed 15Kb/s, very slow
  • #23
    Jcom2013
    Level 11  
    Hello
    I decided to take a 20 meter prefabricated cable
    I just don't know which cable to choose above.
    What's the difference between s/ftp category 7
    from position 2a to 2d

    please help me find the difference between these cables, whether these cables differ in the company, workmanship, I know that the logilink cable is a crossover cable, other cables are simple

    I'm thinking about buying a logilink s/ftp category 7 cable again
    there is :
    - with the possibility of two-way operation (duplex) yes

    Thank you for your answer
  • #24
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    What's the difference between s/ftp category 7

    A price and use(s) you won't have at home for the next 10 years.
    A ready-made cable for up to PLN 50 20m would be enough.
    And even Allegro auction number 6563023806 would be enough.
    Jcom2013 wrote:
    with the possibility of two-way operation (duplex) yes

    Each RJ45 cable is bi-directional.
  • #25
    Jcom2013
    Level 11  
    Thank you for your answer
    As you noticed, with the application, having only the same parameters in each offer.

    Can you tell me how you know it. I know you know it very well.


    Is the cat 7 s/ftp patch cord from the two offers the same or are they different?
    I would like to add that in morele.net the price is PLN 78.62, while in komputronik.pl the price is PLN 97.90, i.e. the difference is PLN 19.28.
    If they are the same, then why the price difference?

    --4a--
    https://www.morele.net/logilink-cat7-s-ftp-pa...abel-primeline-pimf-szary-20m-cq4112s-947226/
    Name
    LogiLink CAT7 S/FTP Primeline PIMF patch cable gray 20m (CQ4112S)
    
    Typ kabla : Kable crossover (skrosowane) 
    78,62 zł 
    


    --4b--
    https://www.komputronik.pl/product/358655/logilink-20-0m-szary.html
    Manufacturer code: [CQ4112S] System code: [KA-NET-LGL-349] EAN code: [4052792032345]
    LogiLink 20.0m grey
    
    Producent	Logilink
    Gwarancja	2 lata
    typ	patchcord 
    zastosowanie	sieci 
    pozłacane końcówki	tak 
    możliwość pracy dwukierunkowej (duplex)	tak 
    standard	Kat.7, 600 MHz, S/FTP, PIMF 
    długość	2000 cm 
    materiał	miedź 
    kolor	szary 
    97,90 zł
    


    I will consider your offer and mine.
    Thank you for your answer
  • #26
    KOCUREK1970
    Network and Internet specialist
    Jcom2013 wrote:
    As you noticed, with the application, having only the same parameters in each offer.

    KOCUREK1970 wrote:
    which you will not have at home for the next 10 years.

    So you can skip it completely - 10 Gb at home, yes, in 10-20 years (today the prices of this equipment are knocking down), so is there any point in going for such cables.

    Buy what I indicated to you in the auction - for such uses at home it is enough (unless the price does not matter ;) ).
    Jcom2013 wrote:
    Is the cat 7 s/ftp patch cord from the two offers the same or are they different?

    It is difficult to rely on the material prepared by the PR department in a given company (it's marketing mush).
    Jcom2013 wrote:
    If they are the same, then why the price difference?

    Profit for a given seller (so does it make sense to overpay?).

    Buy a STRAIGHT cable - a crossover cable is used only when connecting two computers directly - currently each has a switch, or some other modem, router, and there we use ONLY STRAIGHT cable (possible crossover is then handled by the intermediary equipment itself).
  • #27
    Jcom2013
    Level 11  
    Thank you for your answer
    I can spend a maximum of PLN 150 for one 20-meter cable

    
    Kup to co wskazałem Ci w aukcji - do takich zastosowań w domu w zupełności wystarczy (no chyba, że cena nie gra roli ;) ). 
    

    price plays and doesn't play a role.
    But I would like to buy decent internet cabling, and not to spend more money on modernization in x years.

    So loglink is out.
    Any suggestion for an s/ftp cable, category 7, 20 meters link, I know that you offered me a cable from Allegro, I won't say that I'm not interested. I will buy this cable in the past. For now, I would like to buy a s/ftp cable, category 7, 20 meters link, I know that I will not achieve what the manufacturer gives in my internet, but if he insists on something, I do it.