UPC Giga Connect Box Bridge Mode Issue: Fiber Connection, TP-Link Archer AX73 & Wi-Fi Speed

Question

I warmly welcome, I have recently been bound by a contract and at the same time I have a Giga Connect Box from UPC. I live in a single-family house, the optical fiber is connected directly to the house. The Internet I have is 1000mb / s, which, as we know, is practically impossible to obtain, in...

KOCUREK1970 · Accepted Answer

This Compal is not a modem, but a full-fledged router, the modem does not have a working mode because it is unnecessary (a kind of modem is the ONT, which you got from the company that installed the light). You won't replace it with another router, Compal has to stay. If the wifi is weak, a local AP connected with this Compal is provided.

KOCUREK1970 · Accepted Answer

@filipciors And everything is correct, the card was set at 867Mb, i.e. 250-300Mb in real terms. I have given you above how to test what, like the system or the wifi itself.

Anonymous · Accepted Answer

@ filipciors : So that you do not wander in the dark, after what you read here - with the connection to 860Mbps ('ac', BW80MHz, MIMO2x2), the maximum real speed to achieve is about 650Mbps, of course with an ideal level and without interference. In a typical environment, speeds of 500 ... 550Mbps are achieved. And no MU-MIMO, because it is for something else and has nothing to do with ranges. Whereas beamforming what's different, this one actually increases the ranges. So your 250Mbps is 99% computer or router problem (but I'm betting on the computer). Have you checked on other machines, your phone? So it would be better to start with a wifi network diagnosis -> Preferably InSSIDer (Win), or possibly Wifi Analyzer (Android). One measurement DIRECTLY at the router Subsequent measurements in typical places where mobiles are used. And place the screen accordingly: / ATTENTION : When using a laptop or smartphone, it must be spatially oriented (rotated) at each measuring point so that you always have the max signal at the measuring point. This is very important, because by changing the orientation of the phone or laptop in relation to the router / AP direction, the differences in signal measurement can be VERY BIG.

KOCUREK1970 · Accepted Answer

Not: Plus, you haven't checked out a lot of the things I mentioned earlier. Wifi is not guaranteed by anyone, so it can be difficult to ask the operator to replace Compal with another device, citing low wifi transfers. Additionally, UPC does NOT have any other router under fiber, so you will get exactly the same, but possibly a different piece.

KOCUREK1970 · Answer

Do you have an optical fiber in your apartment? Because: This is a DOCSIS cable modem router and only works on coaxial cable. But what exactly is the modem: type, name, markings? GCB via wifi can handle up to 1.2Gb. And GCB restarted after that, enrolled in new provisioning? If the modem operating mode is not there, it is still only IPv6.

filipciors · Answer

So the answer from the technical department is just to get me off? There is no option that a given bridge mode is unavailable for me on a basis of "yes" and the end?

Added after 11 [minutes]:

The modem I have is compal gw7557ce and after changing to IPv4 I reset it myself, in the settings there is still no option to change the operating mode

filipciors · Answer

Where to look for the reason for the relatively low speed of wifi? As I mentioned, regardless of the place, whether directly next to the router or 3m from it, this speed does not exceed 250mb / s

Is 'that type is like that' and it's better to come to terms with it?

KOCUREK1970 · Answer

To have a real wifi speed of 250 Mb / s, you need a wifi transmitter 802.11ac 2x2 MU-MIMO with a bandwidth of 867 Mbps (this Compal meets this with a vengeance). For MU-MIMO to work fully, your end devices must also support 802.11ac 2x2 MU-MIMO with a bandwidth of 867 Mbps. And all this under the assumption of laboratory location conditions, transmission and reception conditions, no other wifi networks in the vicinity, terrain obstacles, etc. What is your wifi network card on what is this problem: type, model, markings?

filipciors · Answer

I have 1000mb/s internet at home, via wifi I have never managed to achieve a result above 300mb/s, the question is whether this should be the case or can I boldly look for a problem somewhere, since the router has a much higher bandwidth, just like the network card (intel wireless -ac 9560)

KOCUREK1970 · Answer

@filipciors Interfere with other channels, channel width in this Compal. What I gave was under ideal conditions and no one has them. Insert a scan of the wifi network measurement from the place where the problem is: And present the hardware configuration of computers: what processor, how much RAM, what disk, what operating system, etc. Here is an example of what UPC Polska recommends for the 1Gb net: UPC Polska, speeds:

filipciors · Answer

It remains to be combined with the router, technically the equipment seems to be making: i7 9750H, 24gb ram and ssd m.2 pci-e

I do not want to know what results, but somehow with the results of speed tests at a real level of about 180-230mb / s, with the Internet purchased 'up to 1000mb / s', I am simply not satisfied, hence the purchase of a second router, hoping for the bridge mode.

KOCUREK1970 · Answer

Not only that, when you have the W10 there, it is also a potential problem spot (in the W10 MS something bothers regularly). Do you want to verify it ?: Download the latest Debian Live Image: System image, record with Rufus on the memory card: Then, depending on what boots first, set it to boot from the memory card, test. The system is on the card, so when starting the boot, we do not install anything on the disk, it works from the image from the memory card. How many Mb is the network card in the computer? (give a photo).

filipciors · Answer

I do not know if it was exactly that, but I am attaching a photo, the state of the network card from the control panel along with the current speed test

filipciors · Answer

So do tests to know where the cause is exactly, then get rid of the problem and boldly expect higher results? Sounds pretty simple in theory, now it's time to practice.

filipciors · Answer

This is the situation from the place where I use the network, an interesting fact is that placing the measuring device next to the router (in my case, a laptop) does not change the download speed, now it is 100mb/s, the barrier of 250mb/s even on a phone that is also next to the router - unbreakable ..

Now I have an Archer AX73 from Tp-Link connected to the Compal gw7557ce, but even without an intermediary, i.e. only on Compal, the situation with wifi is identical, on any device I have, even in the closest possible vicinity, I do not reach more than 250mb/s

To be clear, as it was written above, I do not require over 600mb/s, I will have that much on the cable, but around 400-500 would be nice to get, especially having the fastest possible connection from UPC in the end

Anonymous · Answer

This show shows some complete kitten on this web of yours. You have some networks with the same names, and in addition the 2.4 and 5GHz networks have the same names, so some band steering is probably turned on.

Take the measurements again, but only with the compal, Archer disconnected.

Can you perform a comparative measurement with another program, e.g. WifiAnalyser for Android?

filipciors · Answer

Previously, it looked like this: compal - archer (with the smart connect option, i.e. 2.4 and 5Ghz under one name) and the AP connected wirelessly, hence the program probably got confused. I would like to point out that when performing speed tests (laptop, iOS phone), no one else was using the network, the results were similar to now. And now it is only compal with 2.4 and 5 networks under a different name. Likewise, the location of the laptop directly next to or in the place from which I attach photos - does not affect the speed.

Anonymous · Answer

The ether is pure so interference and signal problems can be ruled out.

So, if there is more or less the same speed on different devices, which in addition does not really depend on the distance, it would actually indicate the compala.

Do you have IPv6 enabled?

filipciors · Answer

Also in the case of whether IPv4 or IPv6 we have the same situation.

Compal, I understand that wifi supports greater bandwidth, my devices are the same, the router from UPC is a full-fledged router, not a modem, so there is no bridge option, in addition, the Archer AX73 connected to Compal does not get more than 250mb / s.

So can we rule out everything else but the Compal?

Anonymous · Answer

How connected - by cable or via wifi?

UPC Giga Connect Box Bridge Mode Issue: Fiber Connection, TP-Link Archer AX73 & Wi-Fi Speed

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