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[Solved] 1Gb/s from UPC - cable ok, WiFi only 250Mb/s, is this normal?

zado1984 8007 9
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  • #1 19022572
    zado1984
    Level 4  
    Hello.

    This is my first post here. Just like in the subject. Giga Connect Box router. I've been online for 2 weeks.
    I tried hard reset, turn on only 2.4GHz (result ~80Mbps), only 5GHz (result ~250Mbps). Nothing helps.
    Interestingly, I had quite high speed twice: ~500-600Mbps. And this is practically all the time ~ 250 Mb / s.

    Any of you have the 1Gb/s option from UPC? What impressions, what speed over WiFi? I called the hotline and the consultant assured me that this is completely normal...

    I'm already wondering whether to give up and sign a contract with Orange (any of you have Orange 1Gb / s? :) )

    Thanks for any help.

    Regards,
    Przemek
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    #2 19022581
    m.jastrzebski
    Network and Internet specialist
    zado1984 wrote:
    Hello.

    This is my first post here. Just like in the subject. Giga Connect Box router. I've been online for 2 weeks.
    I tried hard reset, turn on only 2.4GHz (result ~80Mbps), only 5GHz (result ~250Mbps). Nothing helps.
    Interestingly, I had quite high speed twice: ~500-600Mbps. And this is practically all the time ~ 250 Mb / s.

    Any of you have the 1Gb/s option from UPC? What impressions, what speed over WiFi? I called the hotline and the consultant assured me that this is completely normal...

    I'm already wondering whether to give up and sign a contract with Orange (any of you have Orange 1Gb / s? :) )

    Thanks for any help.

    Regards,
    Przemek

    If the cable is OK and WiFi is failing, it is the fault of the WiFi and not the link.
    Contrary to the beautiful advertisements and inscriptions on the box, how many gigabits of theoretical bandwidth does the router have, in practice it is impossible to achieve 1gbits on WiFi, and these 250mbits are rather decent. Read what determines WiFi speeds and how the theory relates to practice, then you will know that there is nothing to tear your robes about.
  • #3 19022591
    zado1984
    Level 4  
    m.jastrzebski wrote:
    If the cable is OK and WiFi is failing, it is the fault of the WiFi and not the link.
    Contrary to the beautiful advertisements and inscriptions on the box, how many gigabits of theoretical bandwidth does the router have, in practice it is impossible to achieve 1gbits on WiFi, and these 250mbits are rather decent. Read what determines WiFi speeds and how the theory relates to practice, then you will know that there is nothing to tear your robes about.

    Well, I need a few professional opinions to know if this is the most appropriate or something wrong with this WiFi. I absolutely do not write with pretensions and I do not want to tear my clothes ;) Thanks for the quick reply.

    PS I would like to add that tested on two laptops, including several years old Macbook, network cards by. specifications support 1Gb/s. And I was also confused by the single results above 500Mb/s, so it seems that I am able to achieve such speeds via WiFi. I'm not a network expert, but maybe I'll play with the router settings and gain some additional Mb / s ;)
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  • #4 19022607
    badboy84
    Level 43  
    You won't win anything if the equipment doesn't work. Wi-Fi speed depends on the router and on the end device and possible obstacles along the way.

    Network cards are 1Gb / s but maybe LAN cards, give the models of wireless cards.
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    #5 19022612
    Anonymous
    Level 1  
  • #6 19022631
    zado1984
    Level 4  
    I will be able to play on Saturday, I will let you know, because the router is in the apartment I rent. But I also asked a friend who understands networks better than me and he said that 250 Mb / s on WiFi is ok, you can't pick too much. As I said, ~ 940Mb / s flies over the cable, that's the most important thing.
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  • #7 19022834
    m.jastrzebski
    Network and Internet specialist
    zado1984 wrote:
    And I was also confused by the single results above 500Mb/s, so it seems that I am able to achieve such speeds via WiFi. I'm not a network expert, but maybe I'll play with the router settings and gain some additional Mb / s ;)
    WiFi performance depends on many factors:
    - what the router can do (number of antennas, channel width)
    - what the client can do (number of antennas, supported channel widths)
    - from the occupancy of the frequency, the number of broadcasting neighbors, from the microwave oven turned on, etc
    - in the case of WiFi AC, i.e. the one with the highest speed, when transmitting on a frequency that is easy to attenuate, it depends on the distance to the router (forget about the max when the router is in another room), the physical arrangement of the antennas.
  • #8 19022842
    Anonymous
    Level 1  
  • Helpful post
    #9 19023596
    KOCUREK1970
    Network and Internet specialist
    @zado1984
    GCB and CB, has the so-called Smart Wifi - that is, the 2.4GHz and 5GHz network has the same name and encryption key - separate both networks, giving them a different encryption key and name.
    In addition, you have active WiFree (not to be confused with wifi), it's an additional wifi network for others and not for you (every UPC client in Europe can use this WiFree), you also have active IPv6 (this doesn't hurt in wifi transmission), but IPv6 is not currently popular on the Internet and there may be problems with online games, VOiP, etc.
    Separate wifi networks, turn off WiFree, turn off IPv6 - you will do the first one yourself, the second and third you have to contact UPC.
  • #10 19531523
    zado1984
    Level 4  
    The speed normalized after a few weeks and now I have even about 600 Mbps.

Topic summary

The discussion revolves around a user experiencing significantly lower WiFi speeds (around 250Mb/s) compared to the expected 1Gb/s from UPC's Giga Connect Box router. Despite achieving higher speeds (500-600Mb/s) intermittently, the user is concerned about the consistent low performance over WiFi. Responses highlight that achieving 1Gb/s over WiFi is often unrealistic due to various factors such as router capabilities, client device specifications, interference, and environmental obstacles. Suggestions include separating the 2.4GHz and 5GHz networks, disabling WiFree, and conducting WiFi diagnostics to optimize performance. The user later reports improved speeds of approximately 600Mbps after some adjustments.
Summary generated by the language model.
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