logo elektroda
logo elektroda
X
logo elektroda
Advanced Search
logo elektroda

Post-Drop Failure of My Passport 1TB External Drive: Windows Detection Issues

uomo 3240 11
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
Reply | New topic
  • #1 16508373
    uomo
    Level 16  
    Hello
    My passport 1T external drive has failed B . When connected to a computer, the LED lights up and makes some squeaks sometimes. Windows does not detect it. Is there anything else I can do here?
  • ADVERTISEMENT
  • #2 16508381
    rtj71
    IT specialist  
    If it is possible to disassemble the case, it would be worth doing so and connecting the drive directly to the computer.
  • ADVERTISEMENT
  • #3 16508382
    Kasek21
    Level 43  
    Depends on disk or data?

    Remove the drive from the case and check the behavior on a desktop computer.

    Was the disk working at the time of the fall?
  • #4 16508385
    Matuzalem
    Level 43  
    You can try to remove the disk and connect it directly to the computer. If it is detected, it will be possible to carry out some diagnostics, but I would not count on too much.
  • ADVERTISEMENT
  • #5 16508409
    uomo
    Level 16  
    There will be a problem with unscrewing the housing. There are no screws here, I do not know if it can be dismantled.
    The drive was not working at the time of the fall.
    I care about the data on the disk. I already know that even if I do it by some miracle, you cannot rely.
    One more thing, the disk beeps regularly for two minutes, it is also visible in disk management, but it cannot be initialized - this is the message.
  • ADVERTISEMENT
  • #7 16508463
    uomo
    Level 16  
    OK, I opened it. Unfortunately, I am away from home. I can't access any computer except my laptop. I still have a question, can this disk be connected to a stationary computer at all? Plug as in the picture Post-Drop Failure of My Passport 1TB External Drive: Windows Detection Issues

    I have corrected the spelling in your posts. Take care of her please. RADU23
  • #8 16508563
    laptokowiec
    Level 30  
    these are drives with USB interface only

    Added after 1 [hours] 9 [minutes]:

    When it is connected to the usb, does the engine work?
  • #9 16508749
    Kasek21
    Level 43  
    Not that - there are different drives in these models.

    CrysatlDiskInfo shows something?
  • #10 16509323
    uomo
    Level 16  
    In Crystal, disc info doesn't show this disk, it shows it in disk management like I mentioned.
    As for the engine, it looks as if it is jamming, it starts to walk and stops giving the beep I wrote about.
  • #11 16509752
    Łukasz_W

    HDD and data recovery specialist  
    Record the sound from the launch and post it on the forum.
  • #12 16511244
    laptokowiec
    Level 30  
    Kasek21 wrote:
    Not that - there are different drives in these models.

    CrysatlDiskInfo shows something?


    This is interesting, because this sata housing with a usb adapter will not fit
Reply | New topic
Report a violation of the law

Topic summary

The discussion revolves around a My Passport 1TB external drive that has failed to be detected by Windows after a drop. The user reports that the drive lights up and makes squeaking noises but is not recognized by the operating system. Suggestions include disassembling the drive to connect it directly to a computer for diagnostics, although concerns about the difficulty of opening the case and the drive's condition post-fall are raised. The user emphasizes the importance of recovering data from the drive, which is visible in disk management but cannot be initialized. Additional troubleshooting steps include checking the drive's behavior when connected to a desktop and using diagnostic tools like CrystalDiskInfo, which does not show the drive. The user also notes that the drive appears to jam during operation, producing beeping sounds.
Summary generated by the language model.
ADVERTISEMENT