WD My Passport 1TB Portable Drive Not Detected: Troubleshooting & Data Recovery (Win7 & Linux Mint)

Question

Hello,
I have a WD My Passport 1TB portable drive.
A data backup has always been stored on the disk. Currently, after connecting to the computer, you can hear that the disk is working, the LED flashes, but does not completely detect the disk. Checked both on Windows 7 64bit and Linux Mint. How to "bite" the problem and recover data from the disk?
I've attached a screen with CrystalDiskInfo.

miecho18 · Answer

Have you checked it on another computer? When connecting a drive, listen to the characteristic sound of connecting USB devices in Windows? He also does not have discs in disk management?

MaRciNoOs · Answer

If it's an external drive, I'd start by checking the disk on another computer. If it still will not be detected, without the second pocket of the external drive, you will not rule out whether the disk has been damaged or the disk pocket with the USB adapter.

Kasek21 · Answer

Give a screen from Disk Management, i.e. My computer -> Manage -> Disk management.

volishtank · Answer

Proven on four computers. The sound is heard when connecting. Disk management is, but when you try to initialize, an I / O device error pops up. The drive has a USB 3.0 micro B connector built-in, so I do not have the option to connect it in another pocket. I will post the screenshot after 16.

mati211p · Answer

After all, it can be seen that in Disk Management it will be visible without a partition (possibly only initialized or not). The partition table of this disk has sprung out, but rather something more and the lack of an array is the result of a failure. Show screen from DMDE from window view partitions after selecting this disk from physical devices (probably I / O error). To check on another USB cable yet. An attempt to initialize is the worst thing you can do - never initiate a disk after losing data.

MaRciNoOs · Answer

Exactly as a colleague writes above. Upload a screen from the DMDE program. All you need is a demo version.

mati211p · Answer

Only that 95% of this screen will not be thrown, or it will be empty after ignoring messages, because problems with disk initialization do not bode well. Jenak will wait for the information from the author.

volishtank · Answer

I throw screenshots from disk management and DMDE right after starting the program and after clicking ignore all errors.

mati211p · Answer

It does not read the disk completely. On another USB cable the same effect? Sure, at home, you will not get much of the disk with this disc.

volishtank · Answer

Tested on three different cables. Without result

Kasek21 · Answer

You will not do anything yourself - if the important data is a specialized service.

laptokowiec · Answer

What does linux show?

volishtank · Answer

So I have no chance to make any attempt to save my data on my own? Poorly.. Added after 28 [minutes]: On linux, it does not detect the disk after connecting. I do not know about linux, so I do not know if there's any way to check this drive through the terminal.