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No internet connected (there is internet in the laptop but no telephones)

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  • #1 16621341
    112358132
    Level 7  
    I am abroad, I have internet from a password protected wifi network (from the hotel). I have internet on my laptop, everything works, there is a connection on the phone and tablet, but no internet. Why? I tried to make a mobile hotspot from a laptop, there is also a connection but no internet.

    I am asking for advice.
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  • #2 16621373
    barteksmrek
    Level 28  
    The mobile hotspot is getting the other way. From the telephone. Check the settings because with WiFi access after entering the password should not be a problem, although the access point may refuse connections with phones / tablets.
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  • #3 16621413
    112358132
    Level 7  
    the wi-fi laptop works without a problem and the tablet says no internet connected. I do not want to use the data packet on the phone backwards with wifi (from the available network) but works only on a laptop
  • #4 16621711
    KOCUREK1970
    Network and Internet specialist  
    And on the phone or tablet do you enter the correct / correct password when connected?
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  • #5 16621962
    112358132
    Level 7  
    Yes. there is a connection but no internet.
  • #6 16622148
    KOCUREK1970
    Network and Internet specialist  
    If this is a hotel - then go to the reception and ask why this is happening.
    Maybe they have some restrictions and only one device can use the net.
  • #7 16622161
    jprzedworski
    Network and Internet specialist  
    The password can be a one-time - entered in the laptop does not work again in other devices. Systems are different.
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  • #8 16626418
    112358132
    Level 7  
    The password is the same for everyone. Today, the tablet works on the internet, but not on the phone.
  • #9 16626577
    simhak
    VIP Meritorious for electroda.pl  
    Turn off the tablet and try on the phone.
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Topic summary

The user is experiencing connectivity issues while abroad, where their laptop connects to a hotel Wi-Fi network without problems, but their phone and tablet show "no internet connected" despite being connected to the same network. Suggestions include checking device settings, ensuring the correct password is entered, and verifying if the hotel has restrictions on the number of devices that can connect simultaneously. The user confirmed that the tablet eventually connected, but the phone still does not have internet access. Further advice includes restarting devices to troubleshoot the issue.
Summary generated by the language model.
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