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Windows7 Startup Issue: System Repair Tool Fails to Automatically Fix & No Internet Connection

tadro 16395 11
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  • #1 16729678
    tadro
    Level 11  
    The problem is the subject. The computer starts the "System Repair Tool at startup" when loading Windows7. Unfortunately, this results in the message: "The system repair tool at startup cannot automatically repair the computer". There is also a proposal to send information to Microsoft, but I can't do it because the system won't start and I don't have an internet connection. I attach a photo of the screen with details of the problem. I am asking for advice.

    Added after 3 [minutes]:

    I'm adding a picture Windows7 Startup Issue: System Repair Tool Fails to Automatically Fix & No Internet Connection
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  • #2 16729684
    kokapetyl
    Level 43  
    tadro wrote:
    I attach a photo of the screen

    Somehow it didn't arrive :cry:
    What kind of secret equipment is this?
    Provide SMART disk, with Crystal disk info. Well, my error without the system you will not do this program, you need MHDD, or connect this disk to other working equipment.
    The photo has arrived, fill in the information, it is already installed system, are you trying to install it.
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  • #3 16729730
    tadro
    Level 11  
    Desktop computer, Intel DQ57TM motherboard, Intel Core i5 processor. Windows7 was installed in the spring of 2015 and has worked well so far, automatic system updates are enabled.

    Added after 1 [hours] 47 [minutes]:

    I supplement computer data:
    3.2 GHz processor; RAM 4 GB, SATA disk: ST500DM002

    It also failed to restore the computer to its previous state from the only available restore point (2017-09-29 12:28:03). Despite the message that "System Restore was successful", the problem still exists. This probably means that the system is already damaged at the restore point.

    One more question: After running the installation from the Windows7 installation disc, the Install system and Repair the computer options appear. Can the Repair Your Computer option fix my problem and be safe for my files, documents and programs?
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  • #4 16731123
    masterten
    Level 33  
    tadro wrote:
    Can the Repair Your Computer option fix my problem and be safe for my files, documents and programs?

    After selecting this option you have access to various tools and options, unfortunately it will not work so that when you click it will fix it yourself.

    The screen shows "CorruptFile" in the last line (corrupted file), is there any more detailed information below?

    What happens when you try to boot the system normally? It is possible if it enters the automatic repair every time. If it restarts when you try to start, there may be a "blue screen" which will give more information about the problem. To see the "blue screen", press the F8 button after starting the computer and in the menu that appears, select the "do not restart after system failure" option.
  • #5 16731915
    tadro
    Level 11  
    Now I suppose these are the same options as when you selected: Display advanced system recovery and support options from the "System Repair Tool at startup" pane. There are options: System repair tool at startup; System Restore; System image recovery; Windows Memory Diagnostics; Command prompt. I can only use these options from the command line. I started scanning with the sfc / scannow command. The scan ended with the message: "There is a pending system repair that requires rebooting to complete. Restart Windows and restart sfc." Unfortunately, after restarting the computer enters the "System Repair Tool at startup". It happens the same after trying to enter any option after startup with the selected F8.

    There are two invisible lines on the screen that contain: Operating System Version and Locale ID.

    I was looking at the files in the Windows \ System32 directory and it seems to me that it began with the appearance of a file with the ZSD extension in the ZEN folder of the AVG program.
  • #6 16733035
    masterten
    Level 33  
    To run sfc, you need to rename the "pending.xml" file which you will find in "c: \ windows \ winsxs", maybe just changing the file is enough for the system to load - check.
    Prophylactically, you can also change the names of the files you suspect, i.e. the ZEN folder, and even "c: \ program files (x86) \ AVG" - this way the anti-virus will stop running, or maybe it was related to the failure.
    Once you have successfully booted the system, please change the names back to complete the pending system repair and run AVG.
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  • #7 16733052
    safbot1st
    Level 43  
    Buddy Author @tadro Already in the first post, SMART was requested - polite. Duplicating.
    This should be checked first. Without this, other actions don't make sense. Use e.g. bootable MHDD.
    Provide the model and brand of the power supply.
  • #8 16734182
    tadro
    Level 11  
    To a friend Masterten. Unfortunately there is no pending xml file in the c: \ windows \ winsxs folder. There are two subfolders: PendingDeletes and PendingRenames in the C: Windows \ winsxs \ Temp folder. Both are empty. There is also a Pending.GRL file in the subfolder with a long name starting with C: \ Windows \ winsxs \ x86_microsoft-wind ...
    Changing the name of the AVG folder did nothing.
    pozdr
  • #9 16735335
    masterten
    Level 33  
    Follow the recommendations of colleagues and provide the SMART disk parameters and the make and model of the power supply. I had at least 2 cases when automatic repair started over and over again in the event of a disk failure.
  • #10 16737912
    tadro
    Level 11  
    A smart disk is attached.
    Power supply: HEDY 4002 Windows7 Startup Issue: System Repair Tool Fails to Automatically Fix & No Internet Connection
  • #12 16745281
    tadro
    Level 11  
    Computer repaired. The Windows 7 operating system was damaged. The disk is in working order. I had to reinstall windows and reinstall all programs. It took a long time, but everything is OK.
    As for the power supply, it may not be brand-name, but it works for several years (I bought a computer in 2015). Maybe I found a good copy. During the last repair during copying, he had 3 SATA disks connected and a working SATA DVD drive. He pulled it all.

Topic summary

The user is experiencing a startup issue with Windows 7, where the "System Repair Tool" fails to automatically fix the computer, and there is no internet connection available. The computer is a desktop with an Intel DQ57TM motherboard and an Intel Core i5 processor, running Windows 7 since 2015. Attempts to restore the system to a previous state were unsuccessful, and the user is considering using the installation disc's repair options. Various troubleshooting steps were suggested, including checking SMART disk parameters, renaming files to bypass pending repairs, and examining the AVG antivirus folder. Ultimately, the user managed to repair the system by reinstalling Windows 7, confirming that the disk was functional, and noting that the power supply, although not brand-name, had been reliable since 2015.
Summary generated by the language model.
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