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Windows 10, 64 - I can't create a new folder on the hard disk (2 questions)

zwn51 6234 12
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16737408
    zwn51
    Level 11  
    I have two disks on my computer. SSD 256 GB on which I have a W10 system and HD 1 TB for data, programs, etc.
    Please tell me what happened and how to fix it? I will be grateful.
    It is like this:
    Click on the icon of one of the disks, a window opens where you can see all the folders saved there, then: Right-click on a free field, then: selecting the option: The new folder closes the window.
    And one more thing: I can't enter the lower case letter 'd' with a dash. When I select 'x' and the right [Ctrl], a magnifying glass appears. With a large Ź it is ok.
    Greetings.
    Zbigniew
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  • #2 16737420
    Kolobos
    IT specialist
    Replace the keyboard and mouse with another one and check if it still closes and there are problems with.
  • #3 16737648
    zwn51
    Level 11  
    I swapped the mouse.
    1 / As for the new folder - no changes, actually one small: After right-clicking on the list of what is on the disk you do not need to click anything further, after about 2 seconds the window closes. But it was also with the previous mouse, only that I detected it after writing the post.
    2 / I can't write with a new ptez mouse.
    WITH
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  • #5 16739839
    zwn51
    Level 11  
    I have scan results but they are either in .txt or .pdf. I don't know how to add because I only have options as a picture?

    WITH
  • #6 16739880
    Kolobos
    IT specialist
    After pressing Windows 10, 64 - I can't create a new folder on the hard disk (2 questions) at the bottom you have the option to add attachments.

    Windows 10, 64 - I can't create a new folder on the hard disk (2 questions)
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  • #8 16740849
    Kolobos
    IT specialist
    Uninstall:
    Advanced SystemCare Ultimate 10
    Ashampoo WinOptimizer 2016
    FileViewPro
    Google Toolbar for Internet Explorer
    McAfee Security Scan Plus
    WinThruster

    Use https://www.bleepingcomputer.com/download/adwcleaner/ Search and Delete.


    Why did you convert it to pdf? That the file would be larger and difficult to check? Place the txt files again!
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  • #10 16741258
    Kolobos
    IT specialist
    The log shows a lot of errors:
    Error: (10/05/2017 05:17:04 PM) (Source: ESENT) (EventID: 476) (User:)
    Description: svchost (10112) Unistore: Verification of database page read from file "C: \ Users \ zwn \ AppData \ Local \ Comms \ UnistoreDB \ store.vol" on relative position 53346304 (0x00000000032e0000) (database page: 13023 (0x32DF )) for 4096 (0x00001000) bytes failed due to missing page data. The read operation will end with error -1019 (0xfffffc05). If this condition persists, restore the database from a previous backup. This problem is probably caused by faulty hardware. Contact your equipment supplier for further assistance in diagnosing the problem.

    File C: \ Users \ zwn \ AppData \ Local \ Comms \ UnistoreDB \ store.vol will be added to the deletion.

    Uninstall Kasperski, from what you see in the logs it does not work properly.

    Next to frst.exe, create the Fixlist.txt file with the contents:
    Task: {1D18800E-D0E7-4374-8389-FB372507567E} - System32 \ Tasks \ WinThruster64-zwn-Startup => C: \ Program Files \ Solvusoft \ WinThruster \ WinThruster64.exe [2015-10-01] (Solvusoft Corporation) < ==== NOTE
    Task: {2459093A-ECB6-4C4C-BF27-8009D7BEAB8B} - System32 \ Tasks \ klcp_update => C: \ Program Files (x86) \ K-Lite Codec Pack \ Tools \ CodecTweakTool.exe [2016-05-24] ()
    Task: {294707EA-F518-44DE-9D7C-45F2BFCAB1F9} - System32 \ Tasks \ Opera scheduled Autoupdate 1457443830 => C: \ Program Files (x86) \ Opera \ launcher.exe [2017-10-02] (Opera Software)
    Task: {35199837-E441-4F4A-B5A1-25DD9EB951A4} - System32 \ Tasks \ SoftwareInformerService => C: \ Program Files \ Software Informer \ softinfo.exe [2015-06-26] (Informer Technologies, Inc.)
    Task: {429B1750-1E7F-4F49-B1B6-8E9B3F915B17} - System32 \ Tasks \ {4E9DDFD9-2949-4B6A-94B0-7588B15E15D8} => "c: \ program files \ mozilla firefox \ firefox.exe" hxxp: // ui .skype.com / u / 0 / 6.3.73.105.457 / en / it / help.faq.installer? LastError = 1603
    Task: {4333F4B3-C4AF-43F9-A3CA-CE3781E8875F} - System32 \ Tasks \ ASCTaskASC => C: \ Program Files (x86) \ IObit \ Advanced SystemCare \ ASC.exe
    Task: {84BE1EFB-8608-4E06-8D56-3A03F74B4144} - System32 \ Tasks \ {5A2E8BEC-DD43-4704-8BB9-300CD0F1002A} => C: \ Windows \ system32 \ pcalua.exe -a "E: \ Games \ Battlefield 1942 \ BF1942.exe "-d" E: \ Games \ Battlefield 1942 "
    Task: {8C472DFB-CB39-4818-AD86-236F643A8E3D} - System32 \ Tasks \ ASCU10_PerformanceMonitor => C: \ Program Files (x86) \ IObit \ Advanced SystemCare Ultimate \ Monitor.exe [2016-12-14] (IObit)
    Task: {98527351-A22F-45DC-BD73-B78F716AC633} - System32 \ Tasks \ ASCU10_SkipUac_zwn => C: \ Program Files (x86) \ IObit \ Advanced SystemCare Ultimate \ ASC.exe [2017-06-05] (IObit)
    Task: {A8475453-6807-49A8-A61C-BF12CDCB05E6} - System32 \ Tasks \ Driver Booster SkipUAC (zwn) => C: \ Program Files (x86) \ IObit \ Driver Booster \ 5.0.3 \ DriverBooster.exe
    Task: {CDACE7F9-5422-4A5E-805A-C404B0372855} - System32 \ Tasks \ {40100D15-52A6-418F-B5A0-FB63B32C7C5D} => C: \ Windows \ system32 \ pcalua.exe -a "C: \ Program Files ( x86) \ Maxis \ SimCity 4 \ Apps \ SimCity 4.exe "-d" C: \ Program Files (x86) \ Maxis \ SimCity 4 "
    Task: {DB7F6E46-E82B-4F9C-9E10-44A55C2539EB} - System32 \ Tasks \ {B0155A39-159C-4E2C-ADFC-AC2B980A774F} => C: \ Windows \ system32 \ pcalua.exe -a C: \ Users \ zwn \ Downloads \ SE_Free_2D_POLISH_ST8.exe -d C: \ Users \ zwn \ Downloads
    Task: {E93BC34A-1CFF-4702-9395-3A0298A4AD8D} - System32 \ Tasks \ {D5ADA104-9E55-4002-BC93-CBB0E7D4C3BB} => C: \ Windows \ system32 \ pcalua.exe -a "E: \ Games \ SimCity 4 \ Apps \ SimCity 4.exe "-d" E: \ Games \ SimCity 4 "
    Task: {E9FECDCA-1C3A-413D-A962-9E6D38BFE548} - System32\Tasks\WinThruster64-zwn-Notification => C:\Program Files\Solvusoft\WinThruster\Sync.exe [2015-10-01] (Solvusoft Corporation) "c:\program files\mozilla firefox\firefox.exe" hxxp://ui.skype.com/ui/0/6.3.73.105.457/pl/go/help.faq.installer?LastError=1603
    Task: C:\WINDOWS\Tasks\ASCU10_SkipUac_zwn.job => C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\ASC.exe
    Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\Windows\explorer.exe
    Task: C:\WINDOWS\Tasks\Uninstaller_Install_zwn.job => C:\Program Files (x86)\IObit\Advanced SystemCare\ActionCenterDownloader.exe
    Task: C:\WINDOWS\Tasks\WinThruster64-zwn-Notification.job => C:\Program Files\Solvusoft\WinThruster\Sync.exe C:\Program Files\Solvusoft\WinThruster\WinThruster64.exe C:\Program Files\McAfee Security Scan\3.11.599\SSScheduler.exe (McAfee, Inc.)
    HKU\S-1-5-21-3535335620-720777125-1201934452-1002\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.interia.pl/#utm_source=instalki1&utm_medium=installer&utm_campaign=instalki1&iwa_source=installer_instalki
    BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer.dll => Brak pliku
    Edge Extension: (NAZWA) -> hdokiejnpimakedhajhdlcegeplioahd_LastPassLastPassFreePasswordManager_qq0fmhteeht3j => ścieżki nie znaleziono
    CHR HKLM\...\Chrome\Extension: [fhoibnponjcgjgcnfacekaijdbbplhib] - hxxps://chrome.google.com/webstore/detail/fhoibnponjcgjgcnfacekaijdbbplhib
    CHR HKU\S-1-5-21-3535335620-720777125-1201934452-1002\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [bknbnapaddjdnbilpmlacdkjdkjmbjhd] - hxxp://clients2.google.com/service/update2/crx
    CHR HKU\S-1-5-21-3535335620-720777125-1201934452-1002\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
    CHR HKU\S-1-5-21-3535335620-720777125-1201934452-1002\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [gebpdbfmpedcnopofelmhndhincfkhki] - hxxps://chrome.google.com/webstore/detail/gebpdbfmpedcnopofelmhndhincfkhki
    CHR HKLM-x32\...\Chrome\Extension: [bknbnapaddjdnbilpmlacdkjdkjmbjhd] - hxxp://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [efaidnbmnnnibpcajpcglclefindmkaj] - hxxps://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [fhoibnponjcgjgcnfacekaijdbbplhib] - hxxps://chrome.google.com/webstore/detail/fhoibnponjcgjgcnfacekaijdbbplhib
    CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - hxxps://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [ofoeigeaodhbjogdigckajfhjbonaofg] - hxxps://clients2.google.com/service/update2/crx
    OPR Extension: (Tłumacz) - C:\Users\zwn\AppData\Roaming\Opera Software\Opera Stable\Extensions\ibnombjmjocaccigcefonnipcnlaeaed [2016-03-23]
    C:\Users\zwn\AppData\Roaming\Opera Software\Opera Stable\Extensions\ibnombjmjocaccigcefonnipcnlaeaed
    S3 UI0Detect; C:\WINDOWS\SysWOW64\UI0Detect.exe [0 2017-03-09] ()
  • #11 16743245
    zwn51
    Level 11  
    Hello.
    Uninstall Kasperski? I mean, I won't have protection?
    WITH
  • #12 16743432
    Kolobos
    IT specialist
    You can reinstall it later.
  • #13 16893770
    zwn51
    Level 11  
    Thank you Kolobos for your interest and trying to help. Due to family-private events, I had to suspend my online activity. I'm coming back now.
    I have fixed the problem by using the comments and tips in the last KS Special (1/2018). Thanks again and I'm closing the topic.
    greetings
    WITH.

Topic summary

The user reported issues with creating a new folder on a 1 TB hard disk while using Windows 10 on a 256 GB SSD. Attempts to right-click and create a new folder resulted in the window closing unexpectedly. Additionally, the user faced difficulties typing certain characters with a new mouse. Suggestions included replacing input devices, checking for software conflicts, and analyzing system logs for errors. The logs indicated potential hardware issues and recommended uninstalling certain software, including Kaspersky, to resolve conflicts. Ultimately, the user resolved the issue by following advice from a related source.
Summary generated by the language model.
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