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Windows 10 Computer Shutdown and Recovery Issue Leading to Persistent Black Screen

Freszek 3624 17
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16797500
    Freszek
    Level 7  
    Hello, I have a big problem with my computer. A day like everyday, I will do something here on the Internet, and here the computer suddenly turned off. Surprised by this turn of events, I turned it on and error information popped up and I had several options there. I decided to restore the last saved settings. I waited 4 hours and he was still recovering data. Nervous, I turned it off. And here the problem begins, when I turn on the computer you can hear the characteristic pipanie spinning circle and after a while the black screen, and nothing can be done. I tried to put the system back on but there is only a black screen.
    And I forgot I work on windows 10.
    Thank you in advance for your help :)
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  • #2 16797529
    Kasek21
    Level 43  
    Full computer configuration including the make and model of the power supply ?!

    Freszek wrote:
    I tried to put the system back on but there is only a black screen.

    The installer starts normally?
  • #3 16797546
    czareqpl
    Level 33  
    Freszek wrote:
    miscarriage


    ??
    Freszek wrote:
    he was still recovering data

    ???

    Freszek wrote:
    spinning around

    ?
  • #4 16797548
    Freszek
    Level 7  
    The installer starts only until the dots spin and there is a windows logo and then only the black image.
  • #5 16797557
    Kasek21
    Level 43  
    Kasek21 wrote:
    Full computer configuration including the make and model of the power supply ?!
  • #6 16797572
    Freszek
    Level 7  
    Litepower 500w ATX 12V 2.3
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  • #7 16797580
    310artur
    Level 43  
    Rest of components?
    SMART HDD
    Test on another graphics card
    Power supply for meter measurement
  • #8 16797891
    Freszek
    Level 7  
    I checked, it's hard drive fault. I connected another disk and everything is fine. Only I have a question can somehow fix this disk ???
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  • #9 16797911
    Kasek21
    Level 43  
    Post screen from CrystalDiskInfo for this disk.

    If you don't have a system elsewhere to do the above, you can do this:
    Download: http://www.ultimatebootcd.com/download.html
    Start the computer from the pen / disc with the recorded image and start Parted Magic.
    Post a photo by clicking the Disk Health -> Attributes icon.
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  • #10 16798087
    Freszek
    Level 7  
    I could ask for a more detailed instruction of what to do, because I downloaded the file, put it on the pen, but the computer does not read what is inside
  • #11 16798092
    Kasek21
    Level 43  
    Freszek wrote:
    I could ask for a more detailed instruction of what to do, because I downloaded the file, put it on the pen, but the computer does not read what is inside

    Record the image on a pendrive with Rufus program and boot the computer from this pen.
    https://rufus.akeo.ie/?locale=pl_PL
  • #13 16798138
    Kasek21
    Level 43  
    Click ENTER and wait for the system to boot.
  • #14 16798148
    Freszek
    Level 7  
    Okay, I'm in parted magic and what's next because there is no disc health here
  • #15 16798153
    Kasek21
    Level 43  
    Freszek wrote:
    Okay, I'm in parted magic and what's next because there is no disc health here

    Windows 10 Computer Shutdown and Recovery Issue Leading to Persistent Black Screen

    If it's not on your desktop (because I don't know what version it is) look for it in the applications.
  • #16 16798169
    Freszek
    Level 7  
    Okay, I'm in parted magic and what's next because there is no disc health here
    Added after 1 [minutes]:
    There is a problem because I have seen such a picture for 10 minutes. Is it bad I have to wait or what?

    after 20 minutes it's still the same
  • #17 16798475
    Freszek
    Level 7  
    I have a question . Anyone have some free time to help me with this problem, and contacted me via facebook for example ?? I care about fixing my problem as soon as possible
  • #18 16799033
    310artur
    Level 43  
    Computer Emergency Service - Ask Google. You will pay well for Friday evening and with this knowledge you will have a few hours and not a moment.
    Install the system on this other disk and that's it.

Topic summary

The discussion revolves around a Windows 10 computer that unexpectedly shut down and subsequently displayed a persistent black screen upon reboot. The user attempted to restore the system but encountered issues, leading to further complications. Responses from other users included inquiries about the computer's hardware configuration, specifically the power supply and hard drive status. It was determined that the hard drive was faulty, as connecting a different disk resolved the issue. Suggestions for diagnosing the hard drive included using CrystalDiskInfo and Parted Magic, with instructions provided for creating a bootable USB drive using Rufus. The user expressed a need for further assistance in navigating the recovery process.
Summary generated by the language model.
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