Hello, I have a problem with the headset for the USB input. Until some time, everything was fine, but recently it started not to detect it ... I tried to fix it by all means, but it does not work. I am using the Windows 8 operating system. Please help

The headset works on another computer?

I don't have a quick check, but I think it works

Rather check, then half of the diagnosis will be behind you.

Because the problem with installing drivers is one thing, and the problem with the complete disappearance of the headset from the device manager is quite another. By connecting to another computer, i.e. @ yogi009 he wrote.

well, let's assume that the headset works, so what to do to make the computer detect it?

Is on the same entrance USB other devices work?

We're not assuming anything, you're gonna check it out. Is it visible in the device manager?

Yes, the device is visible to the computer, but it does not work and I am still asking for help with the problem

The computer cannot find drivers for it. Open the details about it (click the left mouse button twice on this unknown element) and upload the screen, maybe we'll find out something.

I am sorry that I did not speak for so long, but it is related to my departure, during which I did not have access to the computer. I also tried to find an answer, unfortunately I did not find anything, and here you have a screen

Windows 8 OS: USB Headset Detection Issue - Troubleshooting & Solutions Needed

NeXuuu 4338 13

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#1 16797925 03 Nov 2017 10:04

NeXuuu NeXuuu

Level 7

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Post #1
16797925 03 Nov 2017 10:04

Hello, I have a problem with the headset for the USB input. Until some time, everything was fine, but recently it started not to detect it ... I tried to fix it by all means, but it does not work. I am using the Windows 8 operating system. Please help
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#2 16798001 03 Nov 2017 10:52

sylweksylwina sylweksylwina

Moderator of Computers service

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Post #2
16798001 03 Nov 2017 10:52

The headset works on another computer?
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#3 16798067 03 Nov 2017 11:31

NeXuuu NeXuuu

Level 7

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Post #3
16798067 03 Nov 2017 11:31

I don't have a quick check, but I think it works
#4 16798077 03 Nov 2017 11:34

yogi009 yogi009

Level 43

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Post #4
16798077 03 Nov 2017 11:34

Rather check, then half of the diagnosis will be behind you.
#5 16798111 03 Nov 2017 11:51

sylweksylwina sylweksylwina

Moderator of Computers service

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Post #5
16798111 03 Nov 2017 11:51

Because the problem with installing drivers is one thing, and the problem with the complete disappearance of the headset from the device manager is quite another. By connecting to another computer, i.e. @ yogi009 he wrote.
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#6 16798133 03 Nov 2017 12:01

NeXuuu NeXuuu

Level 7

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Post #6
16798133 03 Nov 2017 12:01

well, let's assume that the headset works, so what to do to make the computer detect it?
#7 16798151 03 Nov 2017 12:09

Anonymous Anonymous

Anonymous

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Post #7
16798151 03 Nov 2017 12:09

Is on the same entrance USB other devices work?
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#8 16798171 03 Nov 2017 12:17

sylweksylwina sylweksylwina

Moderator of Computers service

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Post #8
16798171 03 Nov 2017 12:17

NeXuuu wrote:
well, let's assume that the headset works, so what to do to make the computer detect it?

We're not assuming anything, you're gonna check it out.
Is it visible in the device manager?
#9 16798207 03 Nov 2017 12:41

NeXuuu NeXuuu

Level 7

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Post #9
16798207 03 Nov 2017 12:41

Yes, the device is visible to the computer, but it does not work and I am still asking for help with the problem
#10 16798606 03 Nov 2017 16:36

Anonymous Anonymous

Anonymous

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Post #10
16798606 03 Nov 2017 16:36

The computer cannot find drivers for it.
Open the details about it (click the left mouse button twice on this "unknown" element) and upload the screen, maybe we'll find out something.
#11 16815132 11 Nov 2017 09:00

NeXuuu NeXuuu

Level 7

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Post #11
16815132 11 Nov 2017 09:00

I am sorry that I did not speak for so long, but it is related to my departure, during which I did not have access to the computer. I also tried to find an answer, unfortunately I did not find anything, and here you have a screen
#12 16815150 11 Nov 2017 09:28

Anonymous Anonymous

Anonymous

» |

Post #12
16815150 11 Nov 2017 09:28

Link
Should help.
#13 16815159 11 Nov 2017 09:35

Kolobos Kolobos

IT specialist

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Post #13
16815159 11 Nov 2017 09:35

Spend on another computer instead of wasting time.
#14 16880479 10 Dec 2017 10:26

NeXuuu NeXuuu

Level 7

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Post #14
16880479 10 Dec 2017 10:26

Thank you for your help, I managed it as in the "energy management" tab, I checked "Allow the computer ..." and turned off and then turned on the computer
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Topic summary

The discussion revolves around a USB headset detection issue on a Windows 8 operating system. The user initially reports that the headset is not being detected by the computer, despite it working on another device. Various troubleshooting steps are suggested, including checking if the headset is recognized in the device manager and testing other USB ports. The user confirms that the headset appears in the device manager but is non-functional. Eventually, a solution is found by adjusting settings in the "energy management" tab to allow the computer to manage power to the USB device, which resolves the detection issue.
Summary generated by the language model.